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The Westin Turtle Bay Resort & Spa, Mauritius

Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

Exterior
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers

Overview of The Westin Turtle Bay Resort & Spa, Mauritius

The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa
Map
Turtle Bay, Balaclava

Explore the area

  • Popular LocationTurtle Bay1 min walk
  • Popular LocationTurtle Bay Marine Park6 min drive
  • Popular LocationMauritius Aquarium6 min drive
  • AirportMahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)46 min drive

Room options

About this area

Balaclava

Located in Balaclava, The Westin Turtle Bay Resort & Spa, Mauritius is on the beach. Mont Choisy Le Golf and Aurelie Perrine Passenger Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mont Choisy Le Mall and Chinatown. Travelling with kids? Consider Mauritius Aquarium, or check out an event or a game at Champs de Mars Racecourse. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding in the area.

What's nearby

  • Turtle Bay - 1 min walk
  • Turtle Bay Marine Park - 6 min drive
  • Mauritius Aquarium - 6 min drive
  • Aurelie Perrine Passenger Terminal - 11 min drive
  • L'Aventure du Sucre - 12 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 46 min drive

Restaurants

  • Chateu Mon Desir - 19 min walk
  • La Faya - 5 min drive
  • Cabane Du Filao - 6 min drive
  • Le Skipper - 7 min drive
  • Le Fangourin - 9 min drive

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

5-star luxury hotel by the ocean
Take advantage of a return airport shuttle, a poolside bar and a terrace at The Westin Turtle Bay Resort & Spa, Mauritius. With a white sand beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a body scrub and a facial at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Indian cuisine and happy hour. Aerobics classes are offered at the health club; other things to do include waterskiing, sailing and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), bike hire and an outdoor tennis court
  • Limo/town car service, smoke-free property and multilingual staff
  • Guest reviews give good marks for the dining options, breakfast and helpful staff
Room features
All 190 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-40 for adults and USD 25-40 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Bike rentals
  • Bike tour information
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Waterskiing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (selected rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height plug sockets in bathroom
  • No lift (single-level property)
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 110
  • Christmas Eve (24 December) Gala Dinner per child: USD 55 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 140
  • New Year's Eve (31 December) Gala Dinner per child: USD 70 (up to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 25 and USD 40 for adults, and USD 25 and USD 40 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

Frequently asked questions

Does The Westin Turtle Bay Resort & Spa, Mauritius have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 6 Feb,2023, prices found for a 1-night stay for 2 adults at on 17 Feb,2023 start from S$412.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Turtle Bay Resort & Spa, Mauritius pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Turtle Bay Resort & Spa, Mauritius?

Self-parking and valet parking are free at this property.

What time is check-in at The Westin Turtle Bay Resort & Spa, Mauritius?

Check-in is from 3 PM - midnight.

What time is check-out at The Westin Turtle Bay Resort & Spa, Mauritius?

Checkout is at noon.

Does The Westin Turtle Bay Resort & Spa, Mauritius provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Westin Turtle Bay Resort & Spa, Mauritius?

Some rate plans available at this property are all-inclusive.

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 167 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 65 out of 167 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 9 out of 167 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 5 out of 167 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 3 out of 167 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace in the hotel was complete. Concerning the restaurants options i think the offers are a bit low. They need to improve the options. Overall excellent hotel!
Stayed 3 nights in Nov 2022

8/10 Good

Philip

Stayed 3 nights in Sep 2022

10/10 Excellent

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff - 2nd visit and looking forward to returning in the future again
Stayed 4 nights in Aug 2022

10/10 Excellent

Nasma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic post-COVID stay!
It was truly an amazing experience after not traveling for almost three years it was a beautiful unexpected experience! The staff were truly amazing, Jesh, Ashana, Adam, Neha and so many more including all the managers. Adam at the retreat even let me name a drink after me! ( the Sea Breeze, pictured). We didn’t realize it was a wellness resort when we first booked, so the food wasn’t always to our liking and preferred more variety like more Italian or Mediterranean themed nights as it was heavily based on curries and spiced foods (which is still lovely and local). However we ended up loving the wellness theme toward the end! The entertainment was also very appealing in the main lobby section, kept us entertained on the cold and rainy nights (not that many considering it’s winter!) Just overall a beautiful experience and will recommend over and over.
Stayed 8 nights in Jul 2022

8/10 Good

Adil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but well kept property. Staff are very friendly and helpful.
Stayed 7 nights in Jun 2022

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. I mean, I saw the pictures online before booking it, obviously. However, they don't do this property much justice! I was blown away by it's beauty as well as the friendliness of the staff. I remember there was a time when I mentioned that I would love to eat seafood while in Mauritius and the concierge called to one of the in-house restaurants and reserved a table for me an hour later for their 5-course seafood dinner.
Stayed 3 nights in Oct 2021

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it!
Stayed 7 nights in Oct 2021

8/10 Good

Priyesh, London

Travelled with partner
Disliked: Amenities
The entrance to the hotel is nice and there is a nice walk way to the beach from the lobby. The adult pool was okay, but a lot of bird poo on the floor just as you enter the pool. We had to request for this to be thoroughly cleaned, which was actioned immediately. However we as the customer should not have to highlight this to the hotel managers and instead should be maintained regularly. The pool staff weren't very attentive, we had to wait over 20 minutes for a drink and it wasn't busy at all. We highlighted our concerns with the hotel manager and catering manager who quick started to make changes to the operations of the hotel and we could see a big difference after a few more hours. The service got better from day 2 onwards and pretty much all the staff knew our names and greeted us nicely throughout the stay.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
We arrived earlier, than check-in time (3 pm), so we know we need to wait maximum till 3pm. Unfortunately at 3:35pm our room was still not ready... Around 3:45pm we get our room, but we didn't understand why we wait that long time, because our room wasn't cleaned properly... We made a half board upgrade, so we get dinner, but the food was not really good. Every night was "International" and one additional type of food. The International here mean = Indian food...... The hotel in and out was nice, the workers are helpful (not everyone), but for this price the food need to be perfect as well....
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
It was ok overall. in my opinion, not really a 5-star service
Stayed 7 nights in Dec 2019