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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Westin Turtle Bay Resort & Spa, Mauritius

Exterior
Sauna, steam room, body treatments, aromatherapy, deep-tissue massages
Premium bedding, minibar, in-room safe, desk
On the beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • All-inclusive
    All-inclusiveAll-inclusive
  • Room service
    Room serviceRoom service

Check-in time

2:00 PM

Check-out time

11:00 AM
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About the area

Map
Turtle Bay, Balaclava

What's nearby

  • Turtle Bay - 1 min walk
  • Turtle Bay Marine Park - 4 min drive
  • Le Goulet Beach - 4 min drive
  • Mauritius Aquarium - 6 min drive
  • Trou aux Biches Beach - 16 min drive

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 59 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Zoli Mamzel - ‬5 min drive
  • ‪Veda - ‬4 min walk
  • ‪Senso Restaurant - ‬4 min walk
  • ‪Cumin - ‬5 min drive

About this property

The Westin Turtle Bay Resort & Spa, Mauritius

Luxury boutique hotel by the ocean
Close to Turtle Bay, The Westin Turtle Bay Resort & Spa, Mauritius provides a poolside bar, a terrace and a garden. With a white sand beach, beachfront dining and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a deep-tissue massage and a body scrub at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Indian cuisine. Fitness classes are offered at the health club; other things to do include scuba diving, kayaking and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and a hair salon.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, full breakfast (surcharge) and bike hire
  • An outdoor tennis court, a ballroom and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 190 rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with designer toiletries and separate baths/showers
  • HDTVs with premium channels and DVD players
  • Wardrobes/cupboards, balconies and separate sitting areas

All-inclusive details

All-inclusive room rates at The Westin Turtle Bay Resort & Spa, Mauritius are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Chinese (Mandarin), English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 40 for adults and USD 25 to 40 for children
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Beach Grill
  • Fusion
  • Kangan
  • Mystique
  • Seasonal Tastes

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,037 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • No lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25 to 40 for adults and USD 25 to 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Westin Mauritius Turtle Bay
Westin Mauritius Turtle Bay Resort
Westin Turtle
Westin Turtle Resort
Westin Turtle Bay Resort Mauritius Balaclava
Westin Turtle Bay Resort Mauritius
Westin Turtle Bay Mauritius Balaclava
Westin Turtle Bay Mauritius
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa Mauritius Balaclava
The Grand Mauritian Hotel Balaclava
The Westin Mauritius Turtle Bay Resort Spa
The Westin Turtle Bay Resort Spa Mauritius
The Westin Turtle Bay Resort & Spa, Mauritius Hotel
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
The Westin Turtle Bay Resort & Spa, Mauritius Hotel Balaclava

Frequently asked questions

Does The Westin Turtle Bay Resort & Spa, Mauritius have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is The Westin Turtle Bay Resort & Spa, Mauritius pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Turtle Bay Resort & Spa, Mauritius?

Self-parking and valet parking are free at this property.

What time is check-in at The Westin Turtle Bay Resort & Spa, Mauritius?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at The Westin Turtle Bay Resort & Spa, Mauritius?

Checkout is at 11:00 AM.

Does The Westin Turtle Bay Resort & Spa, Mauritius provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at The Westin Turtle Bay Resort & Spa, Mauritius?

Some rate plans available at this property are all-inclusive.

Where is The Westin Turtle Bay Resort & Spa, Mauritius located?

Nestled on the beach, this Balaclava hotel is within 3 mi (5 km) of Turtle Bay, Le Goulet Beach and Balaclava Beach. Pointe aux Piments Beach and Turtle Bay Marine Park are also within 3 miles (5 km).

The Westin Turtle Bay Resort & Spa, Mauritius Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 195 reviews" "
Rating 8 - Good. 67 out of 195 reviews" "
Rating 6 - Okay. 10 out of 195 reviews" "
Rating 4 - Poor. 5 out of 195 reviews" "
Rating 2 - Terrible. 3 out of 195 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miss Yukthimala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too isolated. Needs a little shop for ice cream and snacks as there is nothing around here. Menu’s need updating in the restaurants both food and drinks.
Stayed 7 nights in Jul 2024

6/10 Okay

k

Stayed 2 nights in Jun 2024

10/10 Excellent

Nishil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing setting, great views, amazing room and staff really helpful with my pregnant wife.
Stayed 7 nights in May 2024

10/10 Excellent

May P

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

May P

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Happy Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with lovely staff
Stayed 6 nights in Dec 2023

10/10 Excellent

Chiforescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Mohammed Shaharul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort where the staff are very accommodating. The facilities are really good and well kept. Rooms are beautiful and well looked after. Anas, Rais and Reshmi made our stay a memorable one with their first class hospitality
Stayed 6 nights in Oct 2023

10/10 Excellent

Vinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Westin. From the moment we arrived we were made to feel so welcome. Beautiful hotel, lovely pool, wonderful staff and excellent food options. What more could you ask for? If I could give a higher star rating I would!
Stayed 8 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay with excellent service
Excellent staff, very comfortable room although bathroom a little tired with poor shower. Food options good. Beach disappointing with many rocks, but adjacent beaches very good.
Stayed 7 nights in Oct 2023

8/10 Good

Jalal S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Spa too small and the beach not really suitable for guests.
Stayed 9 nights in Jun 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place! Staff were all so friendly and helpful. Food was excellent and hotel and grounds were spotlessly clean. Highly recommended.
Stayed 7 nights in Apr 2023

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace in the hotel was complete. Concerning the restaurants options i think the offers are a bit low. They need to improve the options. Overall excellent hotel!
Stayed 3 nights in Nov 2022

8/10 Good

Philip

Stayed 3 nights in Sep 2022

10/10 Excellent

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and staff - 2nd visit and looking forward to returning in the future again
Stayed 4 nights in Aug 2022

10/10 Excellent

Nasma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic post-COVID stay!
It was truly an amazing experience after not traveling for almost three years it was a beautiful unexpected experience! The staff were truly amazing, Jesh, Ashana, Adam, Neha and so many more including all the managers. Adam at the retreat even let me name a drink after me! ( the Sea Breeze, pictured). We didn’t realize it was a wellness resort when we first booked, so the food wasn’t always to our liking and preferred more variety like more Italian or Mediterranean themed nights as it was heavily based on curries and spiced foods (which is still lovely and local). However we ended up loving the wellness theme toward the end! The entertainment was also very appealing in the main lobby section, kept us entertained on the cold and rainy nights (not that many considering it’s winter!) Just overall a beautiful experience and will recommend over and over.
Stayed 8 nights in Jul 2022

8/10 Good

Adil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated, but well kept property. Staff are very friendly and helpful.
Stayed 7 nights in Jun 2022

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel. I mean, I saw the pictures online before booking it, obviously. However, they don't do this property much justice! I was blown away by it's beauty as well as the friendliness of the staff. I remember there was a time when I mentioned that I would love to eat seafood while in Mauritius and the concierge called to one of the in-house restaurants and reserved a table for me an hour later for their 5-course seafood dinner.
Stayed 3 nights in Oct 2021

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault it!
Stayed 7 nights in Oct 2021

8/10 Good

Priyesh, London

Travelled with partner
Disliked: Amenities
The entrance to the hotel is nice and there is a nice walk way to the beach from the lobby. The adult pool was okay, but a lot of bird poo on the floor just as you enter the pool. We had to request for this to be thoroughly cleaned, which was actioned immediately. However we as the customer should not have to highlight this to the hotel managers and instead should be maintained regularly. The pool staff weren't very attentive, we had to wait over 20 minutes for a drink and it wasn't busy at all. We highlighted our concerns with the hotel manager and catering manager who quick started to make changes to the operations of the hotel and we could see a big difference after a few more hours. The service got better from day 2 onwards and pretty much all the staff knew our names and greeted us nicely throughout the stay.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
We arrived earlier, than check-in time (3 pm), so we know we need to wait maximum till 3pm. Unfortunately at 3:35pm our room was still not ready... Around 3:45pm we get our room, but we didn't understand why we wait that long time, because our room wasn't cleaned properly... We made a half board upgrade, so we get dinner, but the food was not really good. Every night was "International" and one additional type of food. The International here mean = Indian food...... The hotel in and out was nice, the workers are helpful (not everyone), but for this price the food need to be perfect as well....
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
It was ok overall. in my opinion, not really a 5-star service
Stayed 7 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a mediocre resort with TERRIBLE service, the Westin is your resort. I cannot tell you how disappointed we were with our stay here. No one in the entire resort ever smiled at us or offered help. It felt like a bad cruise ship! It was overcrowded with a fend for yourself attitude. The gym is worse than any Holiday Inn. it was a small white room with tiny windows, trash everywhere, no wipes or towels, and VERY dirty equipment. The food was awful, but the nonexistent service was what was most disappointing. Our room also leaked water and smelled like mildew. The room offers no privacy as it has no doors or solid walls between the bathroom and bedroom. We went three days with no new towels or cleaning of our room...yet they always remembered to check the mini bar!!!! Obviously, money was the only concern here. When the cleaning staff finally came, it was at 10 pm!!!!! Unacceptable! I would never, ever stay there again or recommend it.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, high level of customer service and attention to detail. The front office manager Aldo was exceptionally helpful and welcoming. He made sure that everything were up to standard. Accessible eateries, 3 restaurants at the resorts. The resort is located at seafront with a beautiful view. I particularly loved the pool with a poolside bar which was very convenient
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Nov 2019