Balkaya Holidays

Excellent service. Excellent hotel.

Clean rooms first room seemed small then expected however my second night it was bigger great staff great hotel location is so close to everything Burhan manager is great

Lovely hotel in the heart of the old town (so the roads around are narrow and hilly - but so is most of Istanbul) The area is safe, bustling with local shops and literally a 10 minute walk from all the famous sights in the old town. That includes the ferries and cruise suppliers. The rooftoo restaurant has exactly the views you see in the hotels website...its beautiful having breakfast and evening meal up there. We used the spa and you can use all the amenities including pool, sauna, steam room and haman. Only the massage/turkish bath teatments are extra. We had a turkish massage/bath and it was devine. So much more reasonable than in the dedicated hamans. The room was spotless, the staff were brilliant and we also pre booked transfer through the hotel. Whilst there may be cheaper alternatives, the driver in was brilliant and wanted to show off his beautiful city and kept stopping for usbto take ohotos etc. It was like a mini private tour. Top tip...if you book the airport transfer...you need to pay in cash to the hotel. All in all this was a perfect hotel in a perfect location for us and would heartily recommend.

Clean room with helpful staff

had a wonderful stay at Ajwa Hotel Istanbul. The location is excellent—very close to many of the main attractions, making it easy to explore the city on foot. The hotel restaurant was very good, and there are also plenty of great dining options nearby. I also experienced a traditional Turkish bath (hammam) at the hotel, which was a highlight of my stay. What truly stood out was the staff—everyone was incredibly kind, friendly, and helpful throughout my visit. I would definitely recommend this hotel to anyone visiting Istanbul.