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Reviews of DoubleTree Hotel Baltimore - BWI Airport

4 out of 5
DoubleTree Hotel Baltimore - BWI Airport
890 Elkridge Landing Road, Linthicum Heights, MD

Reviews

8.2

Very good

Rating 10 - Excellent. 592 out of 1176 reviews" "
Rating 8 - Good. 274 out of 1176 reviews" "
Rating 6 - Okay. 127 out of 1176 reviews" "
Rating 4 - Poor. 94 out of 1176 reviews" "
Rating 2 - Terrible. 89 out of 1176 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gus

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition and staff professionalism below industry standards in every aspect.
Stayed 2 nights in Apr 2024

6/10 Okay

Taylor

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
For what I paid I definitely got what I paid for. $127 discount rate. Room is dusty, phones are sticky. I thought Doubletree was at the level of Aloft but this one is dirty. Linens and bed were okay, but overall just okay. This property feels like a bargain motor hotel not a $100 a night property.
Stayed 1 night in Apr 2024

4/10 Poor

Anikka, Oceanside

Disliked: Property conditions & facilities
Hallway baseboards were visibly crumbling and detaching from walls. I was on 4th floor with no working ice machine. 5th floor had no working ice machine. 3rd floor was the only working machine. Toilet backed up after only one (#1) use. Staff was courteous and maintenance did respond adequately.
Stayed 3 nights in Apr 2024

4/10 Poor

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very outdated and the bed and pillows arent doing anyone any favors. It was a rough night trying to sleep.
Stayed 1 night in Apr 2024

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

grace

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good if you need to stay near airport for early morning flight.
Stayed 1 night in Feb 2024

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was very limited
Stayed 1 night in Mar 2024

10/10 Excellent

amybeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our dinner at the restaurant was very good!
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great airport access. Shuttle is predictable and constant.
Stayed 1 night in Mar 2024

6/10 Okay

Philomena

Liked: Staff & service
Arrangement of building is confusing
Stayed 1 night in Mar 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food
Stayed 1 night in Mar 2024

10/10 Excellent

Erika, Washington

Liked: Amenities
Awesome beds
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the Hotel was very clean.
Stayed 3 nights in Mar 2024

10/10 Excellent

Evelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! I was having a rough day of travel, and I appreciated the kindness from the front desk staff and especially from the hotel bartender! She was absolutely lovely; made a great drink, stayed calm and steady on a busy night, and treated every customer with genuine personability and kindness.
Stayed 1 night in Mar 2024

8/10 Good

Aurelien

Liked: Staff & service
Na
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Luis Donaldo

Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in lady was so kind! Gave us two cookies and two bottles of water. Such a pleasure to talk to.
Stayed 1 night in Mar 2024

10/10 Excellent

Edward Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location when traveling via BWI
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacenta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and offered shuttle to airport.
Stayed 1 night in Feb 2024

10/10 Excellent

Bronwyn, Decatur

Business traveller
Liked: Cleanliness, staff & service, amenities
Lovely spot for travelers who need to be near the airport. I forgot they gave out cookies. ☺️
Stayed 1 night in Feb 2024

8/10 Good

AZARET, ALEXANDRIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you’re flying out of BWI, but the A/C in our room was extremely loud.
Stayed 1 night in Mar 2024

10/10 Excellent

Justin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price point. I have stayed here 4 times and have always been happy with my choice.
Stayed 1 night in Feb 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff
Stayed 1 night in Feb 2024

10/10 Excellent

Janice

It was great
Stayed 1 night in Feb 2024

6/10 Okay

Tiffany

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Toilet in the room took 3 tries to flush, rust around sink fixtures, tub drain clogged, discolored lighting fixture in bathroom, stains present on interior bathroom door, dust on tables, oil stain on comforter and ice machines on floor 5 & 4 broken. Overall, stay was ok but will never book again
Stayed 2 nights in Feb 2024

2/10 Terrible

Sarvottam K

Travelled with family
Disliked: Staff & service, amenities
The electric outlets in the room are not working. There was no phone number to connect front desk from the room. I am totally disappointed.
Stayed 1 night in Feb 2024

4/10 Poor

Brenda C

Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Stayed 1 night in Feb 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property will definitely be back
Stayed 1 night in Feb 2024

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and clean 10/10 recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Ode

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Feb 2024

8/10 Good

Cynthia

Liked: Cleanliness
Nice clean room. Noisy neighbors
Stayed 1 night in Feb 2024

10/10 Excellent

jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, reasonably priced. Close to many restaurants.
Stayed 1 night in Feb 2024

10/10 Excellent

Wiggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Amenities
Nothing.
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff were kind but rooms smelled like smoke. Shower had hair in the drain. Sheets had stains.
Stayed 1 night in Jan 2024

10/10 Excellent

Marcia

Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Alexa

Disliked: Staff & service
The room we had instantly smelt like mildew upon entering. We were supposed to have a king bed and were told they did not have any even though it was booked as a king bed (no biggie). After trying to figure out how to turn the heat on we realized it was Broken. An engineer was sent up (who was very nice) and offered us another room in tower B.. at this point we were already situated for bed and didn’t want to move everything across the building at midnight. Overall, I was surprised by this doubletree as I’ve stayed at many.
Stayed 1 night in Jan 2024

4/10 Poor

Monika

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, would like the shop to be more stocked with toiletries though.
Stayed 1 night in Jan 2024

2/10 Terrible

Umesh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Stayed 1 night in Jan 2024

2/10 Terrible

Charles

Stayed 1 night in Jan 2024

10/10 Excellent

Gayle

Travelled with partner
Liked: Amenities
Spacious, comfortable room after a snowy trip from home. Staff very accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Michael