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Reviews of Hampton Inn Columbia

2.5 out of 5
Hampton Inn Columbia
8880 Columbia 100 Pkwy, Columbia, MD

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1001 reviews" "
Rating 8 - Good. 293 out of 1001 reviews" "
Rating 6 - Okay. 119 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked handy cap , BUT not available when we arrived!
Stayed 1 night in Apr 2024
Response from Hampton Inn Columbia Management Team on 1 May,2024
Tom, Thank you for taking the time to write us a review. I want to sincerely apologize for the inconvenience. I hope that we can make it right for you in the future.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, quiet and conveniently located. The breakfast had plenty of options. Staff was very polite and welcoming.
Stayed 3 nights in Apr 2024
Response from Waseem Naqvi on 29 Apr,2024
Dear Susan,Thank you so much for your positive feedback, we hope to see you again in near future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hampton Inn Columbia Management on 23 Apr,2024
Robert, Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, property conditions & facilities
Services
Stayed 2 nights in Apr 2024
Response from Hampton Inn Columbia Management on 23 Apr,2024
Dave, Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

10/10 Excellent

Joy Arleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hampton Inn Columbia Management on 23 Apr,2024
Joy Arleen, Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

2/10 Terrible

Sunilreddy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hampton Inn Columbia Management Team on 23 Apr,2024
Sunilreddy, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have encountered at our property. We look forward to welcoming you back for a better stay experience.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Columbia Management Team on 14 Apr,2024
Dawn, Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hampton Inn Columbia Management Team on 14 Apr,2024
Amit, thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

4/10 Poor

kristie m, vancouver

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Liked that it was conveniently located. Was unhappy with the service of the hotel. They ran out of everything almost after the first day of our time there. They served uncooked tator tots in place of potatoes and had no pastries or hard boiled eggs. They also ran out of oj and then next day ran out of apple juice. Service was very poor. Lady at desk said they served coffee 24 hours a day. She neglected to say the coffee served past breakfast is old and cold. Parking is tight also almost didnt have parking spot after returning to hotel in the evening and parking was $5 a day. The shower was a tub shower but felt like i was standing in a v shaped edge in tub. There was also a dog that was barking one night in the hotel next door to us. It was an okay hotel just cant rely on getting breakfast or hot coffee everyday.
Stayed 6 nights in Mar 2024
Response from Hampton Inn Columbia Management Team on 11 Apr,2024
Kristie, thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have encountered at our property. We look forward to welcoming you back for a better stay experience.

6/10 Okay

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge you $5 a day to park! I was shocked & disappointed.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Columbia Management Team on 11 Apr,2024
Jill, thank you for taking the time to share your feedback with us. We apologize for any inconvenience you have encountered at our property. We look forward to welcoming you back for a better stay experience.

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Columbia Management Team on 11 Apr,2024
Yun, thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

10/10 Excellent

Todd

Stayed 4 nights in Mar 2024
Response from Hampton Inn Columbia Management Team on 11 Apr,2024
Todd, thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

10/10 Excellent

ma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hampton Inn Columbia Management Team on 15 Mar,2024
Ma, Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia. We look forward to welcoming you back soon.

8/10 Good

Lindsay

Liked: Staff & service, amenities
There are cigarettes all over the ground, right where you have to walk in to the front door. You literally have to step over them.
Stayed 1 night in Mar 2024
Response from Hampton Inn Columbia Management Team on 11 Mar,2024
Lindsay, Thank you for taking the time out of your day to leave a review. I also want to apologize for the cigarettes on the ground. We hope to welcome you back to the hotel.

10/10 Excellent

Margaret E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be helpful if there was a Tesla charger in the parking lot.
Stayed 1 night in Mar 2024
Response from Hampton Inn Columbia Management Team on 5 Mar,2024
Margaret E, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us. We will definitely look into getting one. We look forward to welcoming you back soon.

4/10 Poor

Earl

Travelled with partner
Liked: Property conditions & facilities
I don't like the areas there was not enough parking spaces, the bed was very uncomfortable, pillows are too soft and effective January 1, 2024, the Hampyon Inn is charging $5.00 per day for parking. I was stunt to that the Hampton Inn charge for parking.
Stayed 2 nights in Feb 2024
Response from Hampton Inn Management Team on 24 Feb,2024
Earl, Thank you for sharing your feedback with us. We apologize for the inconvenience you have encountered during your stay with us. We look forward to welcoming you back soon at the Hampton Inn Columbia for a better stay experience.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything GREAT!
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 15 Feb,2024
John, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Hampton Inn Columbia Management Team on 15 Feb,2024
Tracy, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first room has a barking dog that would not stop I was surprised to know you don’t have a DEDICATED per floor!
Stayed 3 nights in Jan 2024
Response from Hampton Inn Columbia Management Team on 2 Feb,2024
Deborah, We would like to thank you for taking the time to rate your stay experience with us.We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon. I would also like to apologize for the inconvenience with the barking on your floor.

10/10 Excellent

Ted

Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 2 Feb,2024
Ted, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 27 Jan,2024
Thomas, Thank you for sharing your feedback with us and for being a valued guest.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini getaway
The hotel staff was excellent, very attentive and courteous. Hotel was very clean and the food was great, especially the coffee. I would recommend the hotel for anyone . 5 star
Stayed 4 nights in Jan 2024
Response from Hampton Inn Columbia Management Team on 25 Jan,2024
Denise, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Good

David

Thin walls. Noisy neighbors.
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 25 Jan,2024
Thank you for taking the time to share your experience with us.We apologize for the inconvenience you have encountered.We hope to see you again soon and be able to make up for the inconveniences.

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 25 Jan,2024
Bruce, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 25 Jan,2024
Jacob, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hampton Inn columbia Management Team on 14 Jan,2024
Hannah,Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
So Impressed!
Everyone we encountered was so incredibly nice and accommodating. Our house got damaged in a storm and we were freaked out. Hampton Inn was like staying with family, minus the annoying parts!
Stayed 2 nights in Jan 2024
Response from Hampton Inn Columbia Management Team on 12 Jan,2024
Victoria, Thank you for taking the time out of your day to write this review. I am glad that we could create a nice experience for you. Hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
The Ladies at the Front desk was amazing they have great customer service. My room wasn't ready when i got there they needed more time i said no worries I'll be right back they called me and when i walked back in i was handed my key. She remembered who i was. Will be returning soon
Stayed 2 nights in Dec 2023
Response from Hampton Inn Columbia Management Team on 8 Jan,2024
Anonymous, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Nicole

Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia on 9 Jan,2024
Nicole,Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

8/10 Good

Lindsay

Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 8 Jan,2024
Lindsay, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly in the room was very clean
Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 8 Jan,2024
Jason,We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 Terrible

helene

Stayed 1 night in Jan 2024
Response from Hampton Inn Columbia Management Team on 25 Jan,2024
Thank you for taking the time to share your experience with us.We apologize for the inconvenience you have encountered.We hope you will allow us to make it up to you on your next visit at the Hampton Inn Columbia.Sincerely,

10/10 Excellent

Carnella

Liked: Amenities
It was clean and quiet
Stayed 2 nights in Dec 2023
Response from Hampton Inn Columbia Management Team on 8 Jan,2024
Carnella, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Stain
Just like that big ugly stain on floor by TV/ microwave.
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia Management Team on 30 Dec,2023
Dear valued Guest, Thank you for sharing your feedback with us and for being a valued Hilton Honors member. We apologize for the inconvenience you have encountered during your stay with us and We will address the issue. We look forward to welcoming you back soon at the Hampton Inn Columbia for a better stay experience.Respectfully,

10/10 Excellent

John P

Stayed 2 nights in Dec 2023
Response from Hampton Inn Columbia Management Team on 26 Dec,2023
John P, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us. We look forward to welcoming you back soon.

10/10 Excellent

ID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from The Hampton Inn Columbia Management Team on 26 Dec,2023
Dear valued guest,Thank you for sharing your feedback with us. We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.Respectfully,

10/10 Excellent

Myriame

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023
Response from Hampton Inn Columbia on 24 Dec,2023
Myriame,Thank you for sharing your feedback with us and for being a valued Hilton Honors member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia on 24 Dec,2023
Hannah,Thank you for sharing your feedback with us and for being a valued Hilton Honors member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

10/10 Excellent

LOUISE, Shady Side

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia Management Team on 19 Dec,2023
Louise, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Judi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Clearly recently refurbished. Clean and quiet and in good repair. Easy access from route 100. Very well stocked gym and even a pool. Will definitely stay here on my next visit to Columbia.
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia Management Team on 19 Dec,2023
Judi, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Aida

Travelled with group
Liked: Property conditions & facilities
The property was just ok. The room was comfortable. I just didn’t like the breakfast. Otherwise, I was satisfied with my stay.
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia Management Team on 19 Dec,2023
We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

Sandra

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia Management Team on 19 Dec,2023
Sandra, We would like to thank you for taking the time to rate your stay experience with us. We are happy you have enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 Excellent

AZEEZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Hampton Inn was great. The room was larger and clean. On our first day after check-in, we found three ladybugs in our room, and there was also not a lot of variety for breakfast. The three days we were there, it was the same old cold sausage and cold eggs. Since we were in town for a funeral of a loved one, we didn't want to make a fuss or go through the hassle of changing rooms. The customer service/front desk associate was very polite and helpful. We would choose Hampton Inn again
Stayed 3 nights in Nov 2023
Response from Hampton Inn Columbia Management Team on 8 Dec,2023
Azeez, We would like to thank you for taking the time to rate your stay experience with us. I want to apologize for the inconvenience with room and breakfast. We look forward to welcoming you back soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and recently renovated hotel with excellent service from the breakfast attendant to the desk staff. Stayed multiple nights and would stay here again. Great location and access to major roads.
Stayed 2 nights in Dec 2023
Response from Hampton Inn Columbia on 8 Dec,2023
Dear guest, Thank you for sharing your feedback with us and for being a valued Hilton Honors member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.Sincerely

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our need.
Staff member were great, room was clean, perfect for an overnight to attend my daughter’s soccer tournament. The hotel was complete full due to the tournament but the staff wasn’t prepared to accommodate during breakfast. The food was out for a significant period of time, at least 30 mins before it was refilled. Therefore, during this time the only option was the waffle maker which had a long line or cold and hot cereal. Also the bathroom in our room could use a facelift. The hotel worked for exactly what we needed and the staff at the front seat was great!
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia on 8 Dec,2023
Michelle, Thank you for sharing your feedback with us and for being a valued Hilton Honors member. We apologize for the inconvenience you have encountered during your stay with us and We will address the issue. We look forward to welcoming you back soon at the Hampton Inn Columbia for a better stay experience.Sincerely,

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Hampton Inn Columbia on 8 Dec,2023
Thank you for sharing your feedback with us and for being a valued Hilton Honors member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hampton Inn Columbia on 8 Dec,2023
Thank you for sharing your feedback with us and for being a valued Hilton Honors member.We are dedicated to make each guest’s stay unique and memorable. Sincerely, We are pleased that you have enjoyed your stay at the Hampton Inn Columbia.We look forward to welcoming you back soon.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
KRISTI, working in the breakfast area, was amazing, efficient and very courteous
Stayed 2 nights in Nov 2023
Response from The Hampton Inn Columbia Management Team on 4 Dec,2023
Michael,Thank you for taking the time to share your feedback and experience with us. We look forward to welcoming you back soon. Respectfully,

8/10 Good

Natachi

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from The Hampton Inn Columbia Management Team on 4 Dec,2023
Natachi,Thank you for taking the time to share your feedback and experience with us. We look forward to welcoming you back soon. Respectfully,

10/10 Excellent

Kwang min

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from The Hampton Inn Columbia Management Team on 4 Dec,2023
Kwang Min,Thank you for taking the time to share your feedback and experience with us.We look forward to welcoming you back soon. Respectfully,