Exterior

Reviews of Super 8 by Wyndham Laurel

2 out of 5
Super 8 by Wyndham Laurel
9920 Washington Blvd, US Route 1, Laurel, MD

Reviews

6.8
Rating 10 - Excellent. 116 out of 644 reviews" "
Rating 8 - Good. 209 out of 644 reviews" "
Rating 6 - Okay. 166 out of 644 reviews" "
Rating 4 - Poor. 75 out of 644 reviews" "
Rating 2 - Terrible. 78 out of 644 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jabari

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

8/10 Good

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2024

10/10 Excellent

Agreit

Liked: Amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Robert

Never made it
Never made it and couldn't refund my night cuz I used the free night stay
Stayed 1 night in Oct 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Ira Franklin, College Park

Disliked: Staff & service
The property over all was fine. I was disappointed that it came with a free breakfast. I chose it be of the price that included breakfast.
Stayed 4 nights in Nov 2023

10/10 Excellent

marcos d borges

Liked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023

10/10 Excellent

Rolando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking and great customer service !!!!
Stayed 2 nights in Nov 2023

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included? A muffin is not a breakfast The staff? You can see in their faces that you bother them just in the moment you say good morning....
Stayed 3 nights in Oct 2023

10/10 Excellent

lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check inn was very easy. I arrived before check inn and they were still cleaning rooms. The gentleman asked if I could com back in about an hour and he’d have my room completed. So I went to breakfast and the room was ready.
Stayed 2 nights in Oct 2023

6/10 Okay

Shanshan

Travelled with partner
Noisy . Breakfast only has very sweet honey bun. Except this horrible sweet honey buns, nothing else to choose.
Stayed 3 nights in Oct 2023

8/10 Good

Jaime

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

4/10 Poor

Cameron

Stayed 3 nights in Oct 2023

8/10 Good

Julia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Leon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had bugs and roaches. Checked in, check the room and left. Did not have ime to confront the front desk. I am a truck driver and was very tired from being on the road. Would not recommend this location.
Stayed 1 night in Oct 2023

10/10 Excellent

Degong

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Decent cheap hotel
It was a good stay and for the price I can't complain. Cleaner than 1 would expect and our non-smoking room didn't smell, yay! It was a bit loud and the fridge smelled like old mexican food. Besides that it did its job.
Stayed 2 nights in Sep 2023

8/10 Good

Jereme K.

Stayed 1 night in Sep 2023

2/10 Terrible

SuperLilmoody

Stayed 1 night in Aug 2023

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

2/10 Terrible

Syed

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Please take off the breakfast from the advertisement, because only coffee or juice and useless one snack provided by the motel and there are only 2 chairs and one small table to sit in cafeteria.
Stayed 2 nights in Sep 2023

2/10 Terrible

ernesto

Travelled with family
Disliked: Staff & service
The rudest experience I’ve ever add in a Hotel I booked a room for 5 people and the lady at the front desk offered me 1 sheet for the person to sleep on the ground because the room only had 2 double beds. I was so tired I pleaded for a few blankets so we could just sleep on the floor. The lady half way conceded and when I asked about breakfast she got upset and started telling me to go to another hotel and started recommending the hotels in the neighborhood. I explained that my mom is handicap and is tired and I just wanted to get her to bed because she was tired. as I waited for sheets another oldwe Indian guy came out yelling at me that breakfast was 1 sticky bun and either 1 cup of juice or coffee Even though I wasn’t asking about the breakfast and had just written it off. I said that’s fine and he started yelling “get out now” several times at me. I did nothing to instigate I just wanted to sleep it was late and I was exhausted. They both kept yelling and telling me to leave now. Even though I asked for a few minutes to look for another hotel. The whole experience was kind of funny. These folks seem overwhelmed very rude condescending and don’t ask about breakfast or you’ll get thrown out like we did late at night.
Stayed 1 night in Sep 2023

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day getaway
My room was clean , AC ice cold. Parking was a little difficult due to shared parking with the Restaurant next door. The hotel is older but replacement of some fixtures have been done.Nice place to stay if your not too picky.
Stayed 2 nights in Sep 2023

2/10 Terrible

Karim

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
First of all, the main issue is the so said “supposed price included breakfast” in the service announcement, because, very obviously, there was none. The only form of “breakfast” available was 70 days expired honey buns and a very repulsive orange juice which tasted horrible. In these conditions, it should absolutely be removed from the service announcement because there’s no way this meets the bare requirements to be called a breakfast. Next up we got the insufferable cigarette smell in the rooms. There was cigarettes burns on the blankets of our room. Not to mention the sighting of a literal RAT near the property where the car parking . The only acceptable point of this hotel was the room cleanliness.
Stayed 1 night in Aug 2023

2/10 Terrible

Fatima

Stayed 1 night in Aug 2023

2/10 Terrible

Joynal

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel experiences I've ever had in the US was at this particular place. Despite the website boasting numerous amenities, the reality was nothing short of a nightmare. First and foremost, there was no Wi-Fi available, which was incredibly frustrating. I brought this issue to the manager's attention, hoping for a resolution, but all I received was a dismissive response suggesting that I call the Wi-Fi company myself to address the problem. I did as instructed, but unfortunately, the Wi-Fi company never showed up, leaving me without any connectivity for the entire two days of my stay. Another disappointment was the so-called "breakfast included" that they advertised on their website. To my dismay, the breakfast they provided was nothing more than a honeybun, accompanied by a rather unappetizing selection of apple and orange juice. Eating the honeybun felt like an invitation for immediate heartburn, and the juice seemed utterly repulsive, like someone had vomited into it. Adding to the already unpleasant experience, the whole place reeked of marijuana. The pervasive smell made it incredibly uncomfortable and unwelcoming. To put it bluntly, this hotel is simply garbage.

10/10 Excellent

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Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

MANOJ KUMAR

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty closet, broken bed, insects in the room- cockroaches, worms etc dirty bedsheet and blankets. At the booking time it shows there is breakfast included but they have only apple juice in the breakfast. Nothing else.I will never select any super8 and don’t recommend to anyone.☹️
Stayed 1 night in Jul 2023

6/10 Okay

Michelle

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
I purposely chose the cheapest place that was close enough for me to drive to DC daily to visit the area attractions. So, my expectations were not high. The one elevator is outside and not climate controlled, so it was warm and the air stale. There was also a big spill on the floor of the elevator. To the hotels credit the next morning the spill was completely gone, you wouldn't even know there was one there. The outside of the property was in line with my lower expectations. The room was definitely nicer than I expected. Nothing fancy or high end, but better condition than the outside, likely remodeled at some point. The fridge was a larger style mini fridge with a separate freezer compartment. The room furnishings were the usual standard type of stuff. Breakfast was a joke. Honey buns pastries, juice and coffee. Hardly nutritious for walking miles and miles in DC. We supplemented with real food (roomy fridge was convenient). There was fast food, grocery stores and the like all nearby. The drive to DC took a while due to traffic, but I chose that to save money on where we stayed. As a side note, I've also witnessed hotel staff re-painting the rails and sweeping the area in front of the lobby. It does look like they try to take care of it, but the building is old. There was one washer and dryer, but the price was right and the machines worked, and I didn't need to wait to use them, I don't think many people make use of it.
Stayed 5 nights in Jul 2023

8/10 Good

Chloe

Liked: Property conditions & facilities
The room was fine. However I requested a non smoking room and it still smells like smoke a little
Stayed 2 nights in Jul 2023

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
The wifi was so poor we couldn’t connect by either phone or pc. Night shift front desk person could care less. The so called breakfest they provided was a poorly cleaned coffee pot, juice dispenser, and a handful of vending machine pastries. Their google listing showcases a waffle machine and other nice breakfest amenities. None of which were present. The whole place smelled of smoke and weed, even the non-smoking rooms. The only good thing was a decent room of size and cleanliness (although that same cleanliness did not extend to the common/dining area).
Stayed 2 nights in Jul 2023

6/10 Okay

Neville

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Chinzorig

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a room I expected.
A location and fee was affordable, but a entire service, friendly, and a room cleanliness bad. Also, I booked a non-smoking room, but a room was steadily smoking smell.
Stayed 2 nights in Jul 2023

2/10 Terrible

Thirupathi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad .. Soaps are 2 year old and smell bad. The electrical outlest are open and all loose and unsafe. The shower's - water pressure is like dripping.. Breakfast is juice and coffee.. no parking on site and its not safe to park offsite. mosquitoes and flies are there.. bedsheets were smelling. Never going here and I suggest no one too.
Stayed 5 nights in Jul 2023

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not As Bad As Some Reviews Led Me To Believe
When I booked this stay, I read some of the reviews and I was a little concerned but for the price, I chose to give it a shot. Although the room was not the Ritz, it was still nice. The beds were soft. Everything worked and the room was on the ground floor which was good as I can not do stairs and the elevator was out of order but they did get it fixed while we were there. The staff was friendly. The free breakfast was very lacking. Hope you like honeybuns. A lot of the reviews mentioned the mexican restaurant next door being good, I can not attest to that as we went over there once and waited 25 minutes and no one came to take our order so we left and went somewhere else. The staff at the restaurant was also rude. The bad thing is that there was an issue with some other guests having an altercation and the police was called. It was handled very swiftly and sufficiently.
Stayed 4 nights in Jun 2023

2/10 Terrible

Bhupendra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Property owner cheated by mentioning break fast included. But there is nothing for break fast.
Stayed 1 night in Jul 2023

8/10 Good

Sapla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2023

2/10 Terrible

Ashley

Stayed 1 night in Jul 2023

2/10 Terrible

Anthony

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not what was shown online i went to my room and a strange man started knocking on my room door for me to open the door room was not clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Sam

Stayed 1 night in Jun 2023

4/10 Poor

Anthony

Business traveller
Disliked: Cleanliness
I didn't like that they was not able to help me when i was. NO TRANSPORTATION no like breakfast for everyone
Stayed 2 nights in Jun 2023

4/10 Poor

steven

Stayed 3 nights in Jun 2023

10/10 Excellent

Selvin felicito

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 1 night in Jun 2023

10/10 Excellent

Jeannette, Woodbridge Township

Liked: Cleanliness, staff & service
Good guest service
Stayed 1 night in Jun 2023

4/10 Poor

Joan

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was rundown. Offered breakfast, but there was no breakfast, just coffee and juice. Had to wait awhile for check in after travelling over 9 hours. Could not close bathroom door, floor was dirty and light switch did not work. Linens were worn out.
Stayed 1 night in Jun 2023

2/10 Terrible

Sambad, Rolla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever. I reserved a non-smoking room but was given a smoking room (which the woman in the front desk kept insisting is a non-smoking). Upon request to change, she threatened and asked to cancel the reservation. She started shouting and rudely agreed to change after a long conversation saying “Since you are Indian I will change the room, which otherwise I wouldn’t” (I am not Indian in the first place) The hotel description says breakfast included. But IT IS A SCAM. They only had a Honey bun and a very bad coffee. I will never stay a Super 8 and specially this one. Avoid this property if you can.

2/10 Terrible

Sadiqulla

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
They advertise breakfast but all they had was coffee
Stayed 1 night in May 2023

4/10 Poor

Dhruvesh

Stayed 1 night in May 2023