"have had the great fortune of being a guest at Rosewood on numerous occasions, and each visit reminds me why I always look forward to returning.
This most recent stay was for three nights, and once again, the experience was exceptional. I could easily make a lengthy list of reasons why Rosewood continues to stand out, but for me, it always comes back to two things: the architectural richness of the property, and above all, the extraordinary hospitality of the people who bring it to life.
The Rosewood team has a rare ability to make you feel not simply accommodated, but genuinely cared for. Every detail feels intentional, every interaction thoughtful, and every moment quietly refined. There is a sense that the entire team is there with one purpose — to enrich your visit in a way that feels effortless, gracious, and deeply personal.
The property itself offers everything a traveler could hope for when seeking serenity in the heart of nature. Surrounded by a canopy of lush trees, natural gardens, and the peaceful sound of a tranquil stream running through the property, Rosewood creates a sanctuary that feels both elegant and restorative.
I am already excited to return again next year.
My sincere thanks to the entire Rosewood team, and to the remarkable General Manager, Mr. Jonathan, whose leadership is clearly reflected in every aspect of the guest experience. He and his team ensure that a visit to Rosewood is not merely a stay, but a lasting memory."
"I was extremely disappointed with this hotel - we checked out two days early. It is at best a 3 star hotel. Only stay if you get a cheap deal and don’t expect 5 star service or standards.
The WiFi doesn’t work we had to use 5G
We had to wake up the bar server twice, the first time Christmas songs were played (in March!!) and the second time it was silent and had absolutely no atmosphere.
We paid extra for a riverside view to watch sunset, don’t bother - hoards to boats arrive outside the hotel and play Chinese karaoke, loudly - it certainly doesn’t make for a peaceful or romantic setting - I appreciate there is nothing the hotel can do about this.
The rooms are very tired. Our flights flickered significantly when we turned on the water. They are also not that clean, there was significant dust on the headboard.
There is construction work going on around the hotel that we were not told about upon booking.
The pool is rented out to anyone for $6 inc beers, we didn’t use this but again doesn’t fit with an exclusive 5star feel.
The speciality dining restaurant is shut.
Staff service is haphazard, we had to have an argument with the ma on the gate who refused to let our taxi into the hotel and made us walk - again all very minor but not 5 star. We tried to check out quietly but was greeted by the Operations manager who wanted my feedback, which I provided, he agreed the hotel was not up to standard and agreed to email me, not unsurprisingly I haven’t received an email. "
"Fabulous stay. The room was huge, comfortable, clean, and bright. The river view from the balcony was magical - one doesn’t even need a river cruise as the views from the room and Hotel itself are so good! The staff are excellent - they’re very well trained, polite, friendly, and efficient. Staff went over and above on many occasions and made the stay very enjoyable for us. The hotel is 5 minutes away from the main town centre and the hotel offers a free shuttle all day long to pick & drop. My only suggestion is to improve the restaurant within the hotel. I ate lunch twice and was not impressed with the food quality. A top class hotel like this should have a high standard restaurant. "
"Khamsone and his wife run a very peaceful and clean place. I stayed in the Marigold suite and the morning sunrise was beautiful. Highly recommend staying here if you’re okay with staying outside of the main center."
"This hotel is pure charm! 🌿 From teakwood details to soaring French doors opening onto a grand balcony, the room felt spacious and elegant. The bed was heavenly, and I loved the unique breakfast—order straight from the menu, every dish delicious. Staff were warm and attentive, making the stay unforgettable. The French colonial style adds that extra touch of timeless beauty."
Yes, there are holiday rentals close to the most popular sights in Ban Houaysala, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Ban Houaysala?
Visit the sights such as Kuang Si Falls while you're exploring the area.
What are holiday rentals like in Ban Houaysala?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Ban Houaysala. Holiday rentals provide amenities such as kitchens and laundry facilities so you'll feel just like you're staying in your own home. If you're concerned about a clean environment, a holiday rental can provide a sense of seclusion away from public hotel lifts and busy reception areas while still allowing you the excitement and enjoyment of travel. You'll also get more space in a holiday rental than in a hotel, which is another reason why a holiday rental is a popular choice for a family getaway.
Go further with the Expedia app
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
Scan the QR code with your device camera and download our app