Ban Ko Kwang Holidays

The property and hospitality was amazing, as was our family villa. My major concern was employee food handling. We had 3 smoothies made and I happened to be at the bar while they were bejng prepared. I watched our bartender blend them, put a spoon in to taste it, put the spoon in his mouth, and then put the spoon back into our smoothies. Yuck! Aside from that, staff were attentive, lovely and exceeded our expectations. The massage place across the street was also fantastic and priced very well.

Pool areas both lovely, the lower pool is a lot warmer than the one in the top hotel. WiFi goes off whenever you leave but easy to reconnect. The steps from the reception to the main building are quite considerable with no other means of getting from reception to our room. Although the hotel is alcohol free the mocktails are really nice.

A bit far attractions

The Staff are so kind and show what true customer service is. I also would like to send a special Thank you to Rose the day trip organiser, she is fantastic at her job. The location hotel is perfect a 5 min walk if that from the beach and easy access to nearby bars.The pool is also a nice size and breakfest has a nice selection.

We requested our luggage be pick up from the arrival pier. Our request was completely ignored, and were given zero instructions on how to make this happen. These should be given out long before your arrival. Shouldn't even have to request them. Unless you enjoy dragging your bags through sand through the blistering heat. Over all the units are nice, clean and cool. Pools are surrounded by tons of plants and trees, beautiful vintage vibe. We spent our last hours in the pool watching two family's of monkeys, hang out, drink, and wrestle. Very cool. Breakfast buffet was just ok. Lots of unheated/cold food. Best to stick to fresh made fried eggs and omelets. Enjoy visiting the all the shops and restaurants on the main walking street, but don't ignore the eastern shoreline where you arrived. Lots more to see there, also a lot less busy!