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One&Only Desaru Coast

Photo gallery for One&Only Desaru Coast

Featured image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of One&Only Desaru Coast

One&Only Desaru Coast

5 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
Persiaran Damai, Desaru, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationThe ELS Club Desaru Coast - Ocean Course14 min walk
  • Popular LocationDesaru Coast Adventure Waterpark3 min drive
  • Popular LocationTidal Wave Beach4 min drive
  • AirportSingapore (SIN-Changi)108 min drive

Choose dates to view prices

About this area

Bandar Penawar

Located in Bandar Penawar, One&Only Desaru Coast is next to a golf course and on the beach. Some of the area's popular attractions include Desaru Coast Adventure Waterpark and Desaru Fruit Farm. Make sure you don't miss outdoor adventures like mountain biking and mountain climbing.
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Map

What's nearby

  • Desaru Beach - 1 min walk
  • The ELS Club Desaru Coast - Ocean Course - 14 min walk
  • Desaru Coast Adventure Waterpark - 3 min drive
  • Tidal Wave Beach - 4 min drive
  • Fisherman Museum - 12 min drive

Getting around

  • Changi Airport (SIN) - 108 min drive

Restaurants

  • Where to eat
  • Ambara โ€“ Restaurant offering Mediterranean cuisine. Open daily.
  • Hoshi โ€“ Sushi bar offering sushi. Open daily.
  • Duski Monkey โ€“ Open daily.
  • Essential โ€“ Pool-view cafรฉ. Open daily.

About this property

One&Only Desaru Coast

Upscale resort on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at One&Only Desaru Coast's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 45 rooms boast private plunge pools, and offer free WiFi and furnished balconies or patios. Sitting areas and 24-hour room service are standard, as are flat-screen TVs with cable channels.
One&Only Desaru Coast offers 45 forms of accommodation which are accessible via exterior corridors and feature private plunge pools and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Beds feature Frette Italian sheets and premium bedding. 49-inch Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Bandar Penawar resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, One & Only Spa. Services include massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available daily 7:30 AMโ€“10:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Aerobics classes
  • Archery
  • Children's pool
  • Designer shops
  • Ecotours
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Private picnics
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library
  • No lifts
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • No lift (single-level property)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Frette Italian sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 49-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Private plunge pool
  • Safe
  • Separate sitting area
  • Slippers
  • Window screens

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Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in a "Malaysian Resident ID Mandatory" room type must present Malaysian Resident ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 700.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MYR 998
  • New Year's Eve (31 December) Gala Dinner per child: MYR 238 (from 4 to 11 years old)
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

One&Only Desaru Coast Resort
One&Only Desaru Coast Bandar Penawar
One&Only Desaru Coast Resort Bandar Penawar

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 3 out of 8 reviews
5 - Excellent 38%
Rating 4 - Good. 2 out of 8 reviews
4 - Good 25%
Rating 3 - Okay. 2 out of 8 reviews
3 - Okay 25%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

4.0/5

Cleanliness

3.9/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service. Staffs are well educated. Only one problem is foods are too much expensive. We have to judge the price including the servicing by staff, but I think it is still too expensive.
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Rooms, Amenities were excellent. However staff attentiveness and service were below par. Buggy service and butler service was really disappointing. Wanted to organize a private dinner with family and friends, however the staff was not accommodative at all. Overall good property and amnesties, staff need to be retrained.
Stayed 3 nights in Jan 2021

3/5 Okay

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not worth the priced charged
Their frontliner is trying but for the price that is charged Iโ€™m expecting the hotel to be excellent and not mediocre. The most unpleasant about the stay is the double standard of the higher management treatment to guests. Am I just not worthy enough that the gm is not bothered about my complain that he doesnโ€™t wanna meet us as the staff claimed heโ€™s busy but I saw him sending off all the famous second and third generation of the rich of Malaysians thatโ€™s visiting??โ€™ Do note your other patrons are equally as important and should be treated EQUALLY! Other problem with the hotels which I wanted to highlight to the management : 1) My room is not ready on the day I checked in until 5.30 pm! 2) The bathtub is literally black and stained like itโ€™s not wash. 3) the fruit provided in my room is rotten! 4) breakfast is slow but the staff keeps coming back to asked us what else they can get for us... all we need is our food! 5) requested to checked out and have our afternoon tea earlier than 1 pm but the buggy did not arrive until itโ€™s 1 still and we are not being informed. 6) booked a massage and we din go but nobody actually call for reminder or to check out 7) took a kettle chip but the staff did not notice upon checking and we have to inform them instead The hotel and environment is so beautiful and serene but such a waste with the operation and management now. The management really need to step up!
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful place with great architecture. Unique suite design. Love the attentive service. Lots to do. There are two swimming pools, long stretch of beach, plenty of greens, bamboo bicycles, tennis, golf etc. Only small comment is that I was hoping the pool had opened earlier as I like taking a morning swim. Also if they had smaller sizes bikes, as it was too big for my petite wife. Otherwise, a great place to relax.
Stayed 1 night in Oct 2020