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Overview of The Westin Desaru Coast Resort

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On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

The Westin Desaru Coast Resort

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTidal Wave Beach1 min walk
    Popular LocationDesaru Beach4 min walk
    Popular LocationDesaru Coast Adventure Waterpark8 min walk
    AirportSingapore (SIN-Changi)105 min drive

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About this area

Bandar Penawar

Located in Bandar Penawar, The Westin Desaru Coast Resort is connected to the convention centre. Desaru Coast Adventure Waterpark is a popular attraction and the area's natural beauty can be seen at Desaru Beach and Tanjung Balau Beach. Desaru Fruit Farm and Desaru Ostrich Farm are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
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Popular Location

What's nearby

  • Tidal Wave Beach - 1 min walk
  • Desaru Beach - 4 min walk
  • Desaru Coast Adventure Waterpark - 8 min walk
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive
  • Fisherman Museum - 10 min drive

Getting around

  • Senai International Airport (JHB) - 55 min drive

Restaurants

  • Where to eat
  • Seasonal Tastes – Pool-view restaurant. Serves breakfast, brunch, lunch, dinner and light fare daily. Reservations required.
  • Prego – Pool-view restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
  • MIX Lounge – Serves lunch and dinner daily.
  • Splash – Poolside bar. Serves lunch and dinner daily.

About this property

The Westin Desaru Coast Resort

Beach spa retreat, walking distance from Desaru Coast Adventure Waterpark
Catch some rays at the beach or spend the day relaxing at The Westin Desaru Coast Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 275 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies or patios. Free wired Internet and pillowtop beds are standard, as are LED TVs with cable channels.
The Westin Desaru Coast Resort offers 275 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Bandar Penawar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Heavenly Spa by Westin has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 50 per person
  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi
  • Korean
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference space (13466 square feet)
  • Meeting rooms 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 120.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 50 per person (approximately)
  • Airport shuttle fee: MYR 250.00 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Desaru Coast Resort Bandar Penawar
Westin Desaru Coast Resort
Westin Desaru Coast Bandar Penawar
Westin Desaru Coast
The Westin Desaru Coast Resort Hotel
The Westin Desaru Coast Resort Bandar Penawar
The Westin Desaru Coast Resort Hotel Bandar Penawar

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 69 out of 100 reviews
5 - Excellent 69%
Rating 4 - Good. 27 out of 100 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 100 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 100 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 100 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for Desaru
Enjoyable stay. Sea view room which was a good size and spacious. Great bathroom. Bed was way too soft but I’m sure some people like that. Food great, pool nice and beach bar convenient.
Stayed 3 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good. Nothing fancy. Room was clean and neat.
Stayed 1 night in Dec 2020

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel surprisingly is starting to look run down so soon....considering they only opened lasy year.......the lock on our door did not work and there were many visible signs of lack of maintenance and repairs...... The lifts had buttons missing......its that bad...
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit after check out & stay at neighbourhood Hard Rock BUT re check in 3rd day at The Westin. Extended leave as this hotel is the best for relax. From entrance with polite greeting to reception counter by one, En Nan such a very pleasant & helpful staff.
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace mind
Superb stay & really relaxing & peace of mind
Stayed 1 night in Oct 2020