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The Westin Desaru Coast Resort

Photo gallery for The Westin Desaru Coast Resort

Primary image
On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
On the beach, sun-loungers, beach umbrellas, beach volleyball
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas

Overview of The Westin Desaru Coast Resort

The Westin Desaru Coast Resort

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jalan Pantai 3, Desaru Coast, Bandar Penawar, Johor, 81930

Explore the area

  • Popular LocationTidal Wave Beach1 min walk
  • Popular LocationDesaru Beach4 min walk
  • Popular LocationDesaru Coast Adventure Waterpark7 min walk
  • AirportSingapore (SIN-Changi)104 min drive

Choose dates to view prices

About this area

Bandar Penawar

Located in Bandar Penawar, The Westin Desaru Coast Resort is connected to the convention centre. Desaru Coast Adventure Waterpark is a popular attraction and the area's natural beauty can be seen at Desaru Beach and Tanjung Balau Beach. Tidal Wave Beach and Desaru Fruit Farm are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our Bandar Penawar travel guideOpens in a new window
Map

What's nearby

  • Tidal Wave Beach - 1 min walk
  • Desaru Beach - 4 min walk
  • Desaru Coast Adventure Waterpark - 7 min walk
  • The ELS Club Desaru Coast - Ocean Course - 3 min drive
  • Fisherman Museum - 10 min drive

Getting around

  • Senai International Airport (JHB) - 55 min drive

About this property

The Westin Desaru Coast Resort

Beach spa retreat, walking distance from Desaru Coast Adventure Waterpark
Catch some rays at the beach or spend the day relaxing at The Westin Desaru Coast Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Westin Desaru Coast Resort offers 275 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. This accommodation offers separate living rooms. Pillowtop beds feature down comforters. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

This Bandar Penawar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Children aged under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Heavenly Spa by Westin has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages spoken

Chinese (Mandarin), English, Hindi, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 50 per person
  • 2 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Seasonal Tastes
  • Prego
  • MIX Lounge
  • Splash
  • Beach Bar

Things to do

  • 24-hour fitness centre
  • Beach volleyball
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (13466 square feet)
  • Meeting rooms - 7

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate living room
  • Slippers
  • Turndown service

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Bandar Penawar
Bandar Penawar
Hotel
Hotel
Business-friendly
Business-friendly
4 star
4 star
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3 PM - 5:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 120.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: MYR 50 per person (approximately)
  • Airport shuttle fee: MYR 250.00 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Westin Desaru Coast Resort Bandar Penawar
Westin Desaru Coast Resort
Westin Desaru Coast Bandar Penawar
Westin Desaru Coast
The Westin Desaru Coast Resort Hotel
The Westin Desaru Coast Resort Bandar Penawar
The Westin Desaru Coast Resort Hotel Bandar Penawar

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 80 out of 120 reviews
5 - Excellent 67%
Rating 4 - Good. 35 out of 120 reviews
4 - Good 29%
Rating 3 - Okay. 4 out of 120 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 120 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 120 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant time, though only one night at the property, i managed to recharge and the staff was helpful and accommodating.
Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it all
We were both very pleasantly surprised by the Westin at Desaru. The checkin staff were very efficient very friendly and very professional. They made a restaurant booking for our first night and as they were fully booked got the second night they happily phoned a neighbouring hotel for a booking there. The room was more spacious than we anticipated - especially as we had taken the bottom tier. We particularly wanted a room that opened to an outdoor grassed private area which was much nicer than anticipated . Loved seeing the greenery just outside, walking barefoot in the grass and hearing the birds singing. The shower had brilliant pressure . Loads of hot water . Very quiet wing . Breakfast was a relatively busy time . Italian restaurant was great - would revisit . Would def recommend and would happily come back .
Stayed 2 nights in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Dec 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dissappointing
maybe it is the absent of foreign tourists to pressure the hotel in serving up a decent buffet breakfast. hotel room is in need of some refurbishment and an overhaul on their drainage for the price paid. food at seasonal taste was horrible - waited close to 30min for prawn noodles that turned out to be more like dry wanton mee (i.e., severely lack of soup & taste). only good bit is prego restaurant. buck up, please seasonal taste and overall hotel quality
Stayed 6 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good service
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The stay was amazing. The front office is the best to deal with. Buffet breakfast is ordinary. But 1 of the best hotel with a great service. They turned our sour experience to a positive 1.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience at Westin Desaru was amazing. At first we were disappointed with the double bed room with partially seaview, but when we get into the room the view was terrible and it was actually located at the Grd floor which same floor with the receptionist (but they named it as 2nd floor n I don’t get it why) However, after we feedback our disappointment to receptionist - Dan, he was very helpful and got us a better room changing that we were very happy and much appreciated on his kindness help. So a good thumbs up to the Westin staff, especially to Dan. And I look forward to go back to Westin again. By the way, I have nth bad to say abt Westin Desaru but just one small thing i think can be improved, which is the swimming pool cleanliness. Apparently many hotel guest will went into the pool after they came back from the beach and it caused the swimming pool stuck with a lot of sands in it.
Stayed 2 nights in Nov 2021