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"Excellent place to stay"

"The Brunei is unpretentious. yet provides excellent service not inferior to 5* hotels. Visiting the Sultanate during Ramadan was interesting and challenging and the Brunei managed to accommodate foreign tourists with great service and sensitivity. We are totally satisfied with our stay at The Brunei. "

"Well maintained hotel. The room we stayed was clean and comfortable. They provided free airport transfers which is a big thing for us. Buffet breakfast was good we enjoyed it. The only thing that affected our whole experience was the traffic that day, for a 15 mins travel from airport to hotel took more than an hour to get there because they was a celebration happening. Overall, we highly recommend this hotel"

"I recently stayed at this hotel for 3 nights and 4 days, and I have to say, it was one of the best hotel experience I've ever had. The staff were incredibly friendly and kind, and even went above and beyond to provide me with dinner for Ramadan. This was such a blessing and saved me from having to go out and buy dinner. Not only that, but the food was absolutely delicious! Thank you to the staff for making my stay a truly memorable one. "

"Great hotel and excellent service "

"Goede ligging! Prachtige kamer. Vloerbedekking was vuil en niet gezogen. Verder heel fijne kamer. "

"Room large and kept clean by housekeeping Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab. "

"Bathroom fan is on 24/7. Shower doors broken won’t close. Lack of hot water (6 min max). Extremely Leaky toilet. Leaky bidet hose. Broken air conditioner remote. Loud generator sounds throughout the day/night. Kettle cannot fit under the sink at all to refill water. Lacking “do not disturb” door sign. Loud sounds from water pipes. Cafe inside the hotel doesn’t operate. Cafe outside of the hotel is cash only. Stray dogs wandering around."

"Staff are accomodating and respectful."