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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Rooftop pool
Lobby sitting area
Breakfast and dinner served
Mountain view
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk
The current price is S$845
includes taxes & fees
24 Aug - 25 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Hotel Room 2 Queen Beds

1 bedroom, in-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Mountain View King Suite

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Suite

1 bedroom, in-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Park Distillery - ‬19 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬18 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and multilingual staff
  • Smoke-free property, a lift and a 24-hour front desk
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 17 Aug, 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 24 Aug, 2025 start from S$845.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Otter Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 677 reviews
Rating 8 - Good. 95 out of 677 reviews
Rating 6 - Okay. 36 out of 677 reviews
Rating 4 - Poor. 7 out of 677 reviews
Rating 2 - Terrible. 9 out of 677 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub area and the food for breakfast and dinner were superb!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay while in Banff!
Stayed 1 night in Apr 2025

10/10 Excellent

Pouyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! They also have a great restaurant.
Stayed 5 nights in Aug 2025

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay, very relaxing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shiran

Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel to stay, would recommend
Stayed 7 nights in May 2025

8/10 Good

Katerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The otter hotel is a beautiful property that is conveniently located in Banff. Beds were super comfy, hot tubs and sauna was great after a long day of hiking!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kyla

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities
Clean and great service. Location was great
Stayed 4 nights in Aug 2025

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. love the outdoor hot tub looking at the mountains. friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is A+
Stayed 3 nights in Aug 2025

10/10 Excellent

Zhemin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 4 nights in May 2025

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, great location just away from the hustle and bustle of downtown but easy access to the main shopping and dining options in Banff. Bus passes for local travel and convenient parking were a definite plus.
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant was exceptional, close to town yet very quiet, very clean and comfortable but pillows were too stiff
Stayed 5 nights in Jul 2025

10/10 Excellent

Dylan

soooo nice, roof top hot tubs were amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility and helpful staff!
Stayed 1 night in Aug 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Traveling with family and spent 5 days at The Otter Hotel. Our room was excellent and we enjoyed the hot tub on the roof each night. Great stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

Shrikant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Paul

Liked: Amenities
The property is in an excellent location within an easy 20 minute walk to the centre of Banff. Staff are friendly and very customer focussed and the facilities in the hotel are first class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banff is wonderful and the Otter made it extra special. The room and the hotel facilities were of a high standard.
Stayed 3 nights in Jul 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the restaurant food was awesome. Compliments to the chief!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent hotel. The mountain view room was really a partial view but overall enjoyed my stay. Would return again
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Liked: Amenities
Great stay at the Otter Hotel-loved the hot pools on the rooftop, views of the mountains-a perfect place to enjoy your morning pour over coffee! Don't miss dinner at the Good Folk-amazing food
Stayed 1 night in Jul 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay calm
Stayed 1 night in Jul 2025