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Otter Hotel

4.0 star property
Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity

Choose dates to view prices

Photo gallery for Otter Hotel

Rooftop pool
Lobby sitting area
Mountain view
Breakfast and dinner served
Rooftop pool
Banff Centre for Arts and Creativity is located near Otter Hotel, which provides a fireplace in reception, a gym and 2 hot tubs. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Air conditioning
The current price is S$287
includes taxes & fees
13 Oct - 14 Oct

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Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Hotel Room 2 Queen Beds

In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

In-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

In-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Balcony
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Located in Uptown District, a neighbourhood in Banff, Otter Hotel is in the mountains and in a national park. While the natural beauty of Upper Hot Springs and Banff National Park can be enjoyed by anyone, those looking for an activity can explore Banff Gondola. Victoria Glacier and Banff Park Museum are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking.
Visit our Banff travel guideOpens in a new window
Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park Information Centre - 16 min walk - 1.4 km
  • Banff Lake Louise Tourism Bureau - 18 min walk - 1.5 km
  • Banff Centre for Arts and Creativity - 18 min walk - 1.6 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬2 min walk
  • ‪The Canadian Brewhouse - ‬17 min walk
  • ‪Good Earth Coffeehouse - ‬16 min walk
  • ‪The Old Spaghetti Factory - ‬18 min walk
  • ‪Park Distillery + Restaurant - ‬18 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in reception, a gym and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self-parking
  • An electric car charging station, luggage storage and a lift
  • Smoke-free property, a 24-hour front desk and multilingual staff
Room features
All 174 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 50-inch TVs with cable channels
  • Fridges, electric kettles and heating

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The price is S$308
includes taxes & fees
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of 1 Oct, 2025, prices found for a 1-night stay for 2 adults at Otter Hotel on 13 Oct, 2025 start from S$287.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Otter Hotel?

Self-parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Otter Hotel?

Checkout is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mile (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mile (2 km). Banff Station is 20 minutes by foot.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 695 out of 879 reviews
Rating 8 - Good. 118 out of 879 reviews
Rating 6 - Okay. 48 out of 879 reviews
Rating 4 - Poor. 8 out of 879 reviews
Rating 2 - Terrible. 10 out of 879 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Linda A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around if visit I will stay at the Otter again
Stayed 2 nights in Sep 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Hernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, new property, awesome pool and jacuzzi, great coffee service and nice restaurant.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location beautiful property the hot pools were well maintained and enjoyed beautiful scenery
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Modern and clean
Stayed 3 nights in Sep 2025

8/10 Good

stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. No complaints- will visit again
Stayed 3 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel
Stayed 2 nights in May 2025

8/10 Good

Omoejade

Good service and rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Dpbetlehem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and restaurant was delicious
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and newer hotel in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jachikumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa like atmosphere was amazing with the mountain view!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern hotel in quiet location. Amazing roof hot pools and bus stop right outside to get into town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Arianna

Liked: Cleanliness, amenities
It’s very clean and the staff is super friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities
Staff was excellent and hot pools were great
Stayed 4 nights in Sep 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly attentive staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot tub area and the food for breakfast and dinner were superb!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place. Room was comfortable and very nice. The restaurant was fantastic and I liked the coffee and tea options.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Rengachari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property, especially the hot tub, and the pool area. Impressive restaurant and bar.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal service from check in to check out. Beautiful hotel and very convenient to downtown.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot pools with the beautiful Mountain View. The hotel is so nice and a very nice get away!
Stayed 3 nights in Sep 2025

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