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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
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Guest reviews

3.1/5
407 reviews
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided

Map

Explore the area

Popular LocationPratunam Market11 min walk
Popular LocationPlatinum Fashion Mall16 min walk
Popular LocationCentralWorld Shopping Complex9 min drive
AirportBangkok (BKK-Suvarnabhumi Intl.)37 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room
  • Deluxe Room, 1 Double or 2 Single Beds

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 Double or 2 Single Beds
  • Junior Suite, 1 Queen Bed

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 Queen Bed
  • Executive Room

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room

About this area

Bangkok

Located in Bangkok City Centre neighbourhood, Bangkok Palace Hotel is connected to a shopping centre. The area's natural beauty can be seen at Lumphini Park and Bangkok Riverside, while Jim Thompson House and Thailand Cultural Center are cultural highlights. Looking to enjoy an event or a game? See what's going on at Rajamangala Stadium, or consider Central Embassy for a night out.

Visit our Bangkok travel guide
Map
Popular Location

What's nearby

  • Pratunam Market - 11 min walk
  • Platinum Fashion Mall - 16 min walk
  • Erawan Shrine - 20 min walk
  • Siam Paragon Mall - 8 min drive
  • CentralWorld Shopping Complex - 9 min drive

Getting around

  • Bangkok Makkasan Station - 4 min walk
  • Ratchaprarop Station - 9 min walk
  • Bangkok (BKK-Suvarnabhumi Intl.) - 37 min drive

About this property

Bangkok Palace Hotel

Shopping hotel connected to a shopping centre in Bangkok with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 668 rooms boast deep soaking bathtubs, and offer 24-hour room service and TVs. Other amenities available to guests include fridges, minibars (stocked with some free items) and hydromassage showerheads.
Bangkok Palace Hotel offers 668 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Satellite televisions are provided. Fridges and minibars (stocked with some free items) are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9:30 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese
  • Thai

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (5274 square feet of space)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Cots/infant beds (surcharge)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer (on request)
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for THB 1000.0 per night.
Cots (infant beds) are available for THB 1000.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 2000 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Crib (infant bed) fee: THB 1000.0 per night
  • Rollaway bed fee: THB 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Safety features at this property include carbon monoxide detector, a fire extinguisher and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Individually wrapped food options are available for breakfast
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Safety and Health Administration (Thailand) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The child breakfast fee applies to each child age 3-12, or children under 120 cm (47 inches) tall.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Bangkok Palace Hotel and receive a full refund?
Yes, Bangkok Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Bangkok Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is Bangkok Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Where is Bangkok Palace Hotel located?
Located in Bangkok City Centre, this hotel is within 1 mile (2 km) of Police General Hospital, Pratunam Market and Platinum Fashion Mall. Erawan Shrine and CentralWorld Shopping Complex are also within 1 mile (2 km). Bangkok Makkasan Station is only a 4-minute walk and Ratchaprarop Station is 9 minutes.

Guest reviews

Overall score and ratings for Bangkok Palace Hotel

3.1
Guest rating
5 - Excellent
54
4 - Good
135
3 - Okay
90
2 - Mediocre
64
1 - Poor
64
3.4
Cleanliness
3.3
Service and Staff
3.4
Amenities
3.0
Property condition

1/5

  • Disliked: Amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An impressive historical hotel and location and to Neon local market and behind streets are lively and good breakfast too and approachable staff at its best.

Stayed 3 nights in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ignore overly critical reviews. We had a lovely stay and are world travellers who accept the fact that nothing is perfect. The property is well located near amenities, public transit, good food and shopping but directly next to highway and very low end residences so the pool area is nice but very noisy. The lobby is impressive, ample staff (not the friendliest) very slow to check in and out because of additional rules required to manage such a large property. Infact they rigorously enforce their rules (no picture taking, can’t sit in lobby or cafe unless you’re a paying customer and proper attire in work out and pool area etc.). Details that could easily be improved with better management.

Stayed 1 night in Jan 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I book a room with a Queen size bed, but during check in they said they did not have one, and then said I should had confirmed my book, but Expedia itinerary said they I was book and did not need to confirm. Anyway after pushing for the large bed they found one, and told me they upgraded me to a larger king size. So that worked out. There are large groups of tours coming and going, which was weakness, but with a hotel that size it is expected.

Stayed 2 nights in Jan 2020