The cleanliness is not acceptable.....
The room carpet is WET because the pipeline in the bath room has some problems....
The trash in the room have ๐ฉ from previous guest.... During Covid-19 period I don't know how the hotel get the SHA
It's so dirty and unclean.... the used cups are in the room and kitchen, also the coffee maker has not be cleaned!!
Overall, we arrived at the hotel around 4 pm.and wait for the room until 7 pm. and as I mention .... the room is not totally ready....
I think staff knew the problem but during the new year's eve, there is no other rooms available so they have to assign this room for us.... because once we enter to the room, the front immediately said we give you 1500 Baht for complimentary. We went to the front again on 8pm. for asking them to clean our room again, and they finish on 10 pm.