Metro Resort Pratunam

4.0 star property
Shoppers enjoy retail therapy at Pratunam Market, unwind with bar drinks, and recharge with breakfast and high-speed internet for Bangkok adventures.

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Metro Resort Pratunam, steps from bustling Pratunam Market, offers a modern retreat with a rooftop terrace for city views, an on-site spa with rejuvenating massages, a convenient bar, complimentary in-room WiFi, and a gym for maintaining workout routines.

Reviews

5.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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About this property

Metro Resort Pratunam

  • Upscale hotel near Pratunam Market
  • A short walk from Platinum Fashion Mall and Siam Paragon Mall, Metro Resort Pratunam provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), a front desk safe and a 24-hour front desk
    • A lift, smoke-free property and a computer station
  • Room features
  • All 152 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch LCD TVs with cable channels
    • Fridges, free infant beds and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 300 for adults and from THB 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Metro Resort Pratunam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metro Resort Pratunam?

Self-parking is free at this property.

What time is check-in at Metro Resort Pratunam?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Metro Resort Pratunam?

Checkout is at noon.

Where is Metro Resort Pratunam located?

Located in Bangkok City Centre, this spa hotel is within a 10-minute walk of Pantip Plaza, Pratunam Market, and Siam Paragon Mall. Platinum Fashion Mall and Siam Center are also within 10 minutes. Rachathewi BTS Station is 7 minutes by foot and Siam BTS Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.4

5.8

Cleanliness

7.4

Location

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 66 reviews
Rating 8 - Good. 9 out of 66 reviews
Rating 6 - Okay. 18 out of 66 reviews
Rating 4 - Poor. 20 out of 66 reviews
Rating 2 - Terrible. 13 out of 66 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No clean room , very bad WiFi , 4 tv station Only one English and not clear reception We killed 3 roaches in the room warning signs Left n right to customers ETC.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ramazan Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good hotel at great location. Walking distance to shopping district
Stayed 1 night in Nov 2019
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort

Good location but noisy.

I could not be believe how big this hotel was and we had the smallest window in our room. Ideally located but very noisy as it is on the main road. May i suggest double glazing. It should not cost much to do judging by the size of the window in our room :)
Stayed 1 night in Sep 2019
Verified

8/10 Good

Sivkim

Liked: Staff & service, property conditions & facilities, room comfort
It was a nice stay and the hotel is around everything easy to access to the shopping center and restaurants
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Teboh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for shopping and sightseeing
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
EXPEDIA-->TAKE IT OFF THE 4-STAR HOTEL LIST!!! Jesus, this old hotel should be a 3-star or less. Do some homework for your clients. My room was dungeon-like, paint pealing, flimsy tables and chairs, window which I wanted to pay extra for leads to nowhere (next building's wall and my a/c) and noisy too, etc.
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel sans aucune âme très impersonnel qui ressemble à un hôpital réaménagé la propreté des chambres et très limite la vue de notre chambre était absolument je des commandes fortement cet établissement
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Zen

Liked: Staff & service
Disliked: Room comfort
This hotel is not recommended for family. Only solo Traveller
Stayed 4 nights in Jan 2019
Verified

8/10 Good

Meenge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro Resort Pratunam is at very excellent location. BTS station is very near.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Schmutziges Hotel mit vielen Indischen Gästen!
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Rebecca

Liked: Room comfort
Disliked: Cleanliness

Not as expected!!

Location of the hotel is good, easy excessable. Breakfast is 4/10, no refill when empty, overly sweet drinks and overly salted food, but still edible. Wifi needs to login everytime when using. Only shampoo is given and a bar of soap. Saw 1 small cockroach and 1 medium size cockroach. I thought I booked a hotel with bathtub, but there was none!! Hotel looks more like 2star than a 4star.
Stayed 3 nights in Oct 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

廊下が広いホテル

トランジットの滞在であまり考えておらず、ディスカウントもあったので決めた。廊下・通路が必要以上に広く、もともと別の用途で作られたビルではないかと思ってしまった。 シャワーの湯量は控えめ。喚起のための窓はついているが網戸がついてないため虫が入ってくるのを恐れて閉めていた。
Stayed 1 night in Jul 2018
Verified

6/10 Okay

talachanun

Liked: Cleanliness, room comfort

คงไม่ไปอีก

สะอาด สะดวก แต่เสียงดังมาก ห้องไม่เก็บเสียง เตียงนอนไม่สบาย ไม่เหมาะกับ4ดาว
Stayed 2 nights in Jun 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

No internet

Told the staff there's no internet and they said something is wrong but cannot solve the issue
Stayed 5 nights in May 2018
Verified

4/10 Poor

Youngjun

Disliked: Cleanliness, property conditions & facilities, room comfort
실내 내부가 깨끗하지 않았다
Verified

4/10 Poor

MINYEN

Liked: Cleanliness
Disliked: Property conditions & facilities
基本上都還好,就是隔音真的有些差,再來那天剛好陸團多凌晨竟然給我四點亂敲門morning call,很糟糕!
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

no hot water the whole time we stayed there

Wi-Fi is spotty
Stayed 1 night in Nov 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

old

lobbies of the hotel weren't Air Condition it's a converted Mall
Stayed 1 night in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

街に近くて便利。

街の中心部に近く、サイアムやプラトゥナムに歩いて10分で行けるので便利。 団体客が多いので、団体客と同じ時間になると、フロントが機能していない。 お湯が出るまでにとても時間がかかる。 客室は広くて、キレイ。
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too old
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

NRN traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

The worst hotel I ever stayed

No facilities,no pool,very noisy,no windows,I found several times cockroaches in the room. The walls are so slim that you can hear the neighbors farting. I won't recommend to no one this place.
Verified

8/10 Good

Verified traveller

OK para o valor cobrado é para passar poucos dias.
Verified

4/10 Poor

marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler.

I staid just one night. More than enough! Orribile setup.
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

nice stay. friendly staffs
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ราคาไม่เหมาะกับสภาพห้อง

ห้องติดแคบไปหน่อย ผ้าขนหนูเก่ามีคราบด้วย ทางโรงแรมควรคัดคุณภาพของที่ใช้ ใกล้แหล่งช็อปปิ้งมากติดถนนสะดวก