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Novotel Bangkok Platinum

Photo gallery for Novotel Bangkok Platinum

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Bangkok Platinum

UNESCO Sustainable Travel Pledge

Novotel Bangkok Platinum

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
220 Petchaburi Road, Ratchatevee, Bangkok, Bangkok, 10400

Explore the area

  • Popular LocationPratunam Market2 min walk
  • Popular LocationSiam Paragon Mall11 min walk
  • Popular LocationKasetsart University30 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)33 min drive

Choose dates to view prices

About this area

Bangkok

Located in Bangkok City Centre neighbourhood, Novotel Bangkok Platinum is connected to a shopping centre. Grand Palace and Temple of the Emerald Buddha are notable landmarks, and travellers looking to shop may want to visit Pratunam Market and Siam Paragon Mall. Travelling with kids? Consider Siam Park City, or check out an event or a game at Rajamangala Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Pratunam Market - 2 min walk
  • Platinum Fashion Mall - 2 min walk
  • Pantip Plaza - 4 min walk
  • Siam Paragon Mall - 11 min walk
  • Kasetsart University - 30 min drive

Getting around

  • Ratchaprarop Station - 7 min walk
  • Bangkok Makkasan Station - 14 min walk
  • Suvarnabhumi International Airport (BKK) - 33 min drive

About this property

Novotel Bangkok Platinum

4.5-star luxury hotel connected to a shopping centre in Bangkok City Centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Novotel Bangkok Platinum offers 288 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

This Bangkok hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, German, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle
  • Free train station drop-off shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 530-800 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • THE SQUARE
  • Platinum Modern Thi
  • View

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2906 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from midnight - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for THB 1400.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between THB 530 and THB 800 per person (approximately)
  • Rollaway bed fee: THB 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Bangkok Platinum Pratunam
Novotel Bangkok Pratunam
Novotel Platinum
Novotel Platinum Hotel
Novotel Platinum Hotel Bangkok Pratunam
Platinum Novotel
Novotel Bangkok Platinum Hotel Bangkok
Novotel Bangkok Platinum Hotel

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 425 out of 981 reviews
5 - Excellent 43%
Rating 4 - Good. 409 out of 981 reviews
4 - Good 42%
Rating 3 - Okay. 100 out of 981 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 981 reviews
2 - Poor 3%
Rating 1 - Terrible. 15 out of 981 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Was totally disappointing experience. The staff service was slow and if it exist its more like with a frown. I booked and stated specifically mentioned NO corner rooms. They gave a corner room, i call to ask for a change and the staff gave use a tone like u cannot afford to stay in any other type of room. When i said i was willinh to upgrade they said no room. Blunt and inconsiderate. Also at check out. There was totally no one who was willing to help me as i couldnt locate my driver. All they said was Wait! And then get busy with other guests. The room were worn out. Flickering lights, stained carpet, chip off table. All in all room needs refurbish, bad service and total not what i wpuld expect of a Novotel. I will never ever stay there again. Very unexpected
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Booked executive suite for 3 pax but amenities provided for 2 pax only, have to request from housekeeping. Could have been better if lightings can be adjusted for brightness. Standard dropped for Afternoon tea at lounge.
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with family and small children
Liked: Staff & service
ideal location as it is next to platinum fashion mall and the link bridge to Big C, Central World, Siam paragon and BTS.
Stayed 7 nights in Jun 2022

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good but would be good if can change some of menu items every 2 days. I stayed for 4 nights having same items daily. Staffs are very helpful and friendly enjoyed my stay !
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, my husband was not pleased about the thb 4000 deposit & some plug are faulty.
Stayed 4 nights in Jun 2022