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Reviews of SQ Boutique Hotel Managed by The Ascott Limited

4 out of 5
SQ Boutique Hotel Managed by The Ascott Limited
54 Soi Sukhumvit 19, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 148 out of 234 reviews" "
Rating 8 - Good. 71 out of 234 reviews" "
Rating 6 - Okay. 10 out of 234 reviews" "
Rating 4 - Poor. 4 out of 234 reviews" "
Rating 2 - Terrible. 1 out of 234 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from SQ Boutique Hotel Management on 27 Apr,2024
Dear Khun Christina, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Chow Kit Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel in Asok area with easy access to BTS and metro.
Stayed 4 nights in Mar 2024
Response from SQ Boutique Hotel Management on 25 Mar,2024
Dear Khun Chow Kit Wah, Thank you for your kind feedback. We are pleased to know that you were satisfied with our location. We are looking forward to welcoming you again soon.Kind Regards.

10/10 Excellent

Kimberly, Putnam valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SQ Boutique Hotel Management on 21 Feb,2024
Dear Ms. Kimberly, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Kamlesh SO Gope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jan 2024
Response from SQ Boutique Hotel, managed by The Ascott Limited. on 6 Feb,2024
Dear Kamlesh SO Gope, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, bed was great, staff was very helpful and friendly, the location was great. It was smaller than the surrounding megahotels, but felt very classy. The breakfast was very good and they prepared a nice breakfast box for us as we had to leave early on the last day.
Stayed 2 nights in Jan 2024
Response from SQ Boutique Hotel, managed by The Ascott Limited. on 1 Feb,2024
Dear Mr. Michael,Thank you very much for the amazing rate 5 for review. We are happy to hear that your stay exceeded your expectations. Your happiness is our best reward.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best Regards,

6/10 Okay

Youngran

Stayed 4 nights in Jan 2024
Response from SQ Boutique Hotel, managed by The Ascott Limited. on 23 Jan,2024
Dear Youngran, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Jacky

Stayed 1 night in Jan 2024
Response from SQ Boutique Hotel, managed by The Ascott Limited. on 18 Jan,2024
Dear Jacky, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Sangmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from SQ Boutique Hotel, managed by The Ascott Limited. on 14 Jan,2024
Dear Khun Sangmin, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

8/10 Good

Wai Ching

Stayed 4 nights in Jan 2024
Response from Ekkachai T., Assistant Guest Service Manager on 10 Jan,2024
Dear Wai Ching, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ekkachai T., Assistant Guest Service Manager on 27 Dec,2023
Dear Theresa, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

yachi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ekkachai T., Assistant Guest Service Manager on 23 Dec,2023
Dear Yachi, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful! I stayed only one night and needed help with transportation and holding luggage for early checkout. The front desk staff was very patient and helpful to get what was needed. Breakfast starts only at 7 am, but the service was great. The location was very convenient and walking distance to Terminal 21, but it was difficult to get in and out with a taxi.
Stayed 1 night in Dec 2023
Response from Ekkachai T., Assistant Guest Service Manager on 22 Dec,2023
Dear Michael , Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited for another memorable stay.Kind Regards,

8/10 Good

Joost

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Dec 2023
Response from Ekkachai T., Assistant Guest Service Manager on 9 Dec,2023
Dear Joost, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Marit A

Liked: Amenities
Perfect location. Excellent breakfast. Helpful and warm staff.
Stayed 2 nights in Nov 2023
Response from Ekkachai T., Assistant Guest Service Manager on 9 Dec,2023
Dear Marit A, Thank you for your kind feedback. We are pleased to know that you were satisfied with our location, breakfast and staff. We are looking forward to welcoming you again soon.Kind Regards.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast. Only issue I had was the A/C randomly turning itself off.
Stayed 4 nights in Nov 2023
Response from Ekkachai T., Assistant Guest Service Manag on 29 Nov,2023
Dear Justin, Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement, and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

EUN YOUNG

Stayed 4 nights in Nov 2023
Response from Ekkachai T., Assistant Guest Service Manag on 11 Nov,2023
Dear Eun Young, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Wing Sze

Stayed 1 night in Nov 2023
Response from Ekkachai T., Assistant Guest Service Manag on 6 Nov,2023
Dear Wing Sze Tai, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
Stayed 4 nights in Oct 2023
Response from Ekkachai T., Assistant Guest Service Manag on 3 Nov,2023
Dear Calvin, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Lasse Kruse

Stayed 6 nights in Oct 2023
Response from Ekkachai T., Assistant Guest Service Manag on 28 Oct,2023
Dear Lasse Kruse, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

8/10 Good

HYOYOUNG

Stayed 4 nights in Sep 2023
Response from Ekkachai Thirapanyo, Assistant Guest Service Manag on 2 Oct,2023
Dear Hyoyoung,Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok.Kind Regards.

8/10 Good

Chow Kit Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SQ Boutique Hotel is well located behind Terminal 21 with walkable distance and variety of restaurants.
Stayed 2 nights in Sep 2023
Response from Ekkachai T., Assistant Guest Service Manager on 27 Sept,2023
Dear Chow Kit Wah, Thank you for your kind feedback. We are pleased to know that you were satisfied with our location. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service
The hotel is small, but clean and decent, but we noted that there was stain on the blanket cover, so we deliberately leave it uncovered so that the cleaner could see it, but didn’t get change for the whole 4 days stay. No full height mirror, only one small circular mirror above the hand basin (same comment as other previous review) which is not convenient, especially when you just bought new clothes to try on and you couldn’t see the whole effect. There were molds on the sealant in the shower cubicle and near the basin, good to get them replaced for better impression. We didn’t get free breakfast for our package, so we tried it once and quite disappointed, as I ordered the Thai omelette and on the menu, it stated with a bracket with pork sausage, crispy bacon etc. without the word “add on” or “optional”, so I was expecting to have these, but it ended up with just a fried egg and plain rice under it, and few slices of cucumber as garnish, nothing else. I asked the waiter why I didn’t get those as listed in the bracket and he said that I needed to specify it during ordering, but he didn’t tell or ask me during ordering, so didn’t go back again. The best thing about this hotel is the location, very close to big shopping centre Terminal 21, BTS & MRT station, very convenient for shopping, transportation and many massage shops along the street which the hotel is located, but this street is hard to walk along, with many street stalls selling food and no pavement at some parts.
Stayed 4 nights in Sep 2023
Response from Ekkachai T., Assistant Guest Service Manager on 25 Sept,2023
Dear May, Thank you very much for your kind feedback. Your comments of room conditions and breakfast will surely be noted for our future improvement, and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Ekkachai T., Assistant Guest Service Manager on 17 Sept,2023
Dear Lilian, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

4/10 Poor

Paulin

Business traveller
Disliked: Staff & service, property conditions & facilities
Will not stay again
The room is nice but will never stay there again. - internet disconnect frequently and is not stable at all. Not possible to do call in this condition. - water in shower looks like the 60th impossible to have right temperature - air conditionner feel like you sleep with your washing machine - breakfast …… croissant hard like rock and the guy say cook this morning … take me for stupid - free 1 drink every day at the bar down stair they say . Not open after 3 apparently i never see it open in evening. ==> just dont offer it - staff always looks lost when ask about internet or air conditioning That too bad the room is nice the amenity is good bed is confortable … But so many bad detail
Stayed 1 night in Sep 2023
Response from Hotel Management. on 19 Sept,2023
Dear Mr.Paulin RioThank you for your valuable feedback and please accept our deepest apologies for the inconvenience caused during your last stay with us.It was unfortunate that during your stay one of the main internet line was cut off on the street and caused disturbance for our internet connection for a couple of days. The internet was back as normal after that and we have also provided an alternative source of internet during the time but it's a fact that the bandwidth was lower than the normal line.For the issue concerning the Air conditioning and the Water Heater, we are on process to solve it but it's a plan that takes time as we need to replace room by room and we have already achieved for more than 50% of the entire hotel and on going for the rest of it.We also take a good note about the concern with pastry at the breakfast as well as the happy hours free drinks and we will improve the quality of our product and service as we are looking at some new concept of food at the restaurant.Once again thank you for your time sharing your experience and our apologies for all the inconveniences.Kind regards,

10/10 Excellent

Camille

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff super helpful and very very friendly. Room was great, bathroom very small but it’s in the middle of the city. Would stay here again.
Response from Ekkachai T., Assistant Guest Service Manager on 17 Sept,2023
Dear Camille, Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited for another memorable stay.Kind Regards,

10/10 Excellent

kong lok

Stayed 4 nights in Sep 2023
Response from Ekkachai T., Assistant Guest Service Manager on 15 Sept,2023
Dear Kong Lok, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

kong lok

Stayed 4 nights in Sep 2023
Response from Ekkachai T., Assistant Guest Service Manager on 15 Sept,2023
Dear Kong Lok, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

ivo

Stayed 2 nights in Aug 2023
Response from Ekkachai T., Assistant Guest Service Manager on 4 Sept,2023
Dear Ivo, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

10/10 Excellent

DONG GYU

Stayed 6 nights in Aug 2023
Response from Ekkachai T., Assistant Guest Service Manager on 27 Aug,2023
Dear DONG GYU, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was friendly and efficient. Loved that it is located near Terminal21 and the transportation systems (MRT and BTS) were within walking distance. Rooms were clean, however, the bed wasn’t too comfortable. Free breakfast was wonderful!
Stayed 1 night in Aug 2023
Response from Ekkachai T., Assistant Guest Service Manager on 24 Aug,2023
Dear Kathy, Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and location. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

MINSEOK

Stayed 2 nights in Aug 2023
Response from Ekkachai T., Assistant Guest Service Manager on 22 Aug,2023
Dear Minseok, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

Yuen Man

Stayed 4 nights in Aug 2023
Response from Ekkachai T., Assistant Guest Service Manager on 21 Aug,2023
Dear Yuen Man, Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited on your next trip to Bangkok. Kind Regards.

6/10 Okay

Suan Lee Annie

Travelled with family
Liked: Staff & service
This hotel is very convenient to BTS n MRT, easy to access to travel to shopping mall. Only thing not very good, i hv request a higher floor during booking n hv email confirmed. But when arrival, was given a very low floor (4th floor). Surrounding was very noisy. The past few years i had stay in SILQ hotel, staff n room assign was great.
Stayed 4 nights in Jul 2023
Response from Ekkachai T., Assistant Guest Service Manager on 25 Jul,2023
Dear Suan Lee Annie, Thank you for taking the time to tell us about your stay at SQ Boutique Hotel, Managed by The Ascott Limited. We are sorry to hear that your experience did not meet your expectations. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems such as prepare or assign room for guest requirement and prevent future occurrences. Yours sincerely,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Ekkachai T., Assistant Guest Service Manager on 25 Jul,2023
Dear Simon, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

Sydney

Super clean facility with great staff. Everyone was very friendly and helpful. Easy access to night life and easy to get a ride anywhere in the city. Great facility. Only thing was staff came I to my room to clean when I had the do not disturb sign up as I did not want the room cleaned that day.
Stayed 3 nights in Jul 2023
Response from Ekkachai, Assistant Guest Service Manager on 18 Jul,2023
Dear Sydney, Thank you for taking the time to tell us about your stay at SQ Boutique Hotel, Managed by The Ascott Limited. We are sorry to hear that your experience did not meet your expectations of our Housekeeping clean up room during DND sign is on. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. Yours sincerely,

10/10 Excellent

Bjarne

Stayed 1 night in Jul 2023
Response from Ekkachai T., Assistant Guest Service Manager on 11 Jul,2023
Dear Bjarne, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Wei Lim, SINGAPORE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all smiles and very courteous throughout my stay. The hotel is located within walking distance to Terminal 21 mall and both Metro and BTS. Would definitely stay again when I'm back in Bangkok.
Stayed 2 nights in Jul 2023
Response from Ekkachai T., Assistant Guest Service Manager on 7 Jul,2023
Dear Wei Lim, Thank you very much for taking the time sharing your experience following your recent stay at SQ Boutique Hotel Managed by The Ascott Limited. It was indeed a pleasure to learn that you thoroughly enjoyed your stay with us. Your kind compliments have been passed on to my fellow Team Members.We look forward to the pleasure of welcoming you back in the near future. Yours sincerely,

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good staff.
Stayed 4 nights in Jul 2023
Response from Ekkachai T., Assistant Guest Service Manager on 7 Jul,2023
Dear David, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Thien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 4 Jul,2023
Dear Thien, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Wai Ching

Stayed 4 nights in Jun 2023
Response from Jaruphan Y on 3 Jul,2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to SQ Boutique Hotel, managed by The Ascott Limited for another memorable stay.Kind Regards,

8/10 Good

Balakrishnan

Travelled with group
Liked: Cleanliness, staff & service
Nice place but no gym or pool - water is either extremely hot or cold - nothing reasonable in between - after 12am water rarely gets hot. Towels and bedsheets sometimes have stains. Good location overall for the price. Staff are extremely friendly.
Stayed 4 nights in Jun 2023
Response from Jaruphan Y on 30 Jun,2023
Thank you very much for your kind feedback. Your comments about the hot water and the bed linen condition will surely be noted for our future improvement, our Engineering and Housekeeping will look into the water pump and Housekeeping will recheck the strain of bed linen and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

Joseph

Stayed 2 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 23 Jun,2023
Dear Joseph, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

6/10 Okay

Tove

Stayed 3 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 18 Jun,2023
Dear Tove, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

Jacky

Stayed 1 night in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 18 Jun,2023
Dear Jacky, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

Sau Wa

Stayed 3 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 16 Jun,2023
Dear Sau Wa, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Hunghao

Stayed 2 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 16 Jun,2023
Dear Hunghao, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

PO JEN

Stayed 4 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 16 Jun,2023
Dear Po Jen, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

10/10 Excellent

Jungsoo

Stayed 1 night in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 3 Jul,2023
Dear Jungsoo, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

4/10 Poor

Kwan Yin Kelvin

Stayed 3 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 13 Jun,2023
Dear Kwan Yin Kelvin, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,

8/10 Good

Vern Nee

Stayed 3 nights in Jun 2023
Response from Ekkachai T., Assistant Guest Service Manager on 13 Jun,2023
Dear Vern Nee, Thank you for sharing your kind feedback with us following your stay at our hotel. We hope to see you return to stay with us again soon! Best regards,