Dear Ng Hwee,Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during your stay. Your comments are valuable, and we will address the concerns raised to enhance our guests' experience. We appreciate your understanding and hope to welcome you again for an improved stay.Kind Regards,Atitiya Boonrod Operation Manager

Dear CHUAH,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Pleased to read you found your accommodation bedding comfy and large and our location convenient.Our location is ideal for guests wanting access to Bangkok as we are steps away from BTS station Chong Nonsi. Apologies that your accommodation shower hot water did not meet your expectations.We look forward to welcoming you back on your next visit to BangkokBest Regards,CMCribbsCluster General Manager

Dear Pak Hang,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Pleased to read you found our location convenient.Our location is ideal for guests wanting access to Bangkok attractions and points of interest - as we are steps away from BTS station Chong Nonsi. Thank you for highly recommending us to all visitors!We look forward to welcoming you back on your next visit to BangkokBest Regards,CMCribbsCluster General Manager

Dear ATHANASIOS,Thank you for reviewing your recent stay with us at Haven’t Met Silom.Pleased to read you found the property in an amazing location and staff were friendly. Apologies your hot water was not working properly and that you found the accommodation not sufficiently cleaned, soundproofing not effective and could hear the air condition compressor. Accommodations are pre-screened before all guest arrivals for overall guest satisfaction staycation experience and it appears we missed the mark. Apologies for the inconvenience.Again, we do appreciate you taking the time to review and rate Haven’t Met Silom and do hope you will consider us again when your travels bring you to Bangkok in the future.Warm Regards,CMCribbsCluster General Manager

Dear Diane, We greatly appreciate your kindness in taking your time sharing this review with us. We are very delighted to read that you enjoyed our hotel and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Sincerely yours. Pemikapas S. Asst. E-Commerce Manager.

We glad that you enjoy stay with us. Hope to see you again.

Thank you for choosing us. Hope to welcome you again for your next stay.

Thank you for gave us a 5 star review. We hope to see you again.

Dear Wayne, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Best Regards, Operation Manager

Thank you for stay with us

Dear Ryan, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and all your comments help us improve our service. Regards, Operation Manager

Dear Traveler, Thanks for giving us a rating. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Take care ! Regards, Operation Manager

Dear Cheng, Thanks for your comments and for having selected our hotel. We hope to have you back soon as a guest of our hotel. Regards, Operation Manager

Dear Traveler, Thanks for your comments and for having selected our hotel. Our hotel located next to BTS Chong-nonsri and we hope to have you back soon as a guest of our hotel. Best Regards, Operation Manager

Dear Traveler, Thanks for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Regards, Operation Manager

Dear Traveler, Thanks for your comments and for having selected our hotel. We hope to have you back soon. Regards, Operation Manager

Dear Tom, We thank you for having taken the time to give us an evaluation of your stay. I’m very sorry to hear that your stay did not meet your expectations. Please accept our sincere apologize. Regards, Operation Manager

Dear traveler, Thanks for your comments and for having selected our hotel. We hope to have you back soon as a guest of our hotel. Regards, Operation Manager

Dear traveler, Thanks for your comments and for having selected our hotel. I’m happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Regards, Operation Manager

Dear Traveler, Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Regards, Operation Manager

Dear Alvin, We very much appreciate your comments regarding your stay at Haven't Met Silom. However, I would like to apologize for any inconvenience during your stay.Your feedback will be used for improving our services. Please allow me to express my sincerest apologies. We do hope to see you return once again and experience a stay that exceeds your expectations. We look forward to welcoming you back. Best Regards, Operation Manager

Dear Valued Guest, Thank you very much for your kind preference selecting Haven't Met Silom as a place to stay. Please kindly share your experience and we hope you'll choose the Haven’t Met Silom next time you're in Bangkok. Best Regards, Operation Manager

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely,

Dear Valued Guest, At Haven’t Met, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. I apologize for any trouble or inconvenience we have caused you.Regarding the hotel location, we are located next to BTS Chong-nonsri, please inform the taxi for next visit. Thank you for giving us the opportunity to serve you and your family. We want you to know that we appreciated your kind words and you will recommend us. Best Regards,

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope you'll choose the Haven’t Met Silom next time you're in Bangkok. Sincerely,

Dear Valued Guest, At Haven’t Met Silom, everything is designed to meet the needs of everyone, everywhere, anytime. Therefore, we are committed to creating unforgettable memories for all our guests and I am delighted to read we did that with you during your recent stay. It is so much better at Haven’t Met. I am glad we were able to meet your business needs and that you had a pleasant stay with us. Best Regards,

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Haven’t Met Silom It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope you'll choose the Haven’t Met Silom next time you're in Bangkok. Sincerely,

Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom. Please accept our sincerest apology for any trouble or inconvenience we have caused you. You recently gave us some really helpful comments about your experience. We wanted to let you know that we were able to use your feedback to develop our services for every customer. Once again, thank you for choosing us. You are always welcome to stay with us when your travels bring you this way. Best Regards, Operation Manager

Dear Valued Guest, Thank you very much for taking the time to review your experience with Haven't Met Silom. Please accept our sincerest apology for any trouble or inconvenience we have caused you. You recently gave us some really helpful comments about your experience. We wanted to let you know that we were able to use your feedback to develop our services for every customer. Once again, thank you for choosing us. You are always welcome to stay with us when your travels bring you this way. Best Regards, Operation Manager

Dear Valued Guest, I was delighted to receive your positive feedback. It is so much better at Haven't Met. Therefore, your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would also like to apologize for your dissatisfaction with our breakfast options.I have asked them to pay particular attention to varying the offerings in order to display their talents more fully to guests who are staying with us during short periods as well as longer. Thank you very much for taking the time to review your experience with Haven't Met Silom. You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasaima(Nonni) Operaion Manager

Dear Valued Guest, At Haven't Met Silom, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I apologize for any trouble or inconvenience we have caused you. Thank you very much for taking the time to review your experience with Haven't Met Silom.You are always welcome to stay with us when your travels bring you this way. Best Regards, Lalitpat Lapatradasatima(Nonni) Operation Manager

Dear Mr. Low, Thank you very much to take the time to post a comment about your stay at our hotel. We are happy that you like our location, staffs and cleanness and regarding the cooking smell is brought to the attention of management. We hope we may have another opportunity to welcoming you in near future. Kind regards, Suthawan E-commerce Manager

Dear Mr. David, Thank you very much for your feedback. We are happy that you have a good time during your stay with us. We hope we will have the opportunity to welcome you again in the near future. Best regards, Suthawan

Dear Mr. Min Ter, Thank you very much to take the time to post a comment about your stay at our hotel. We are happy that you like the our design and location. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We hope we may have another opportunity to welcoming you in near future. Kind regards, Suthawan E-commerce Manager

Dear valued guest, Thank you to choose Haven't Met Silom for your stay in Bangkok, and we hope to see you again in the near future. Kind regards, Suthawan E-commerce Manager

Thank you for your positive review! We're glad to hear that you found our accommodation to be great and convenient. We appreciate your feedback!

Dear Max,Thank you for rating your recent stay with us at Haven't Met Bangkok Silom and perfect score of 10! Will share with the team.We look forward to welcoming you back again!Best Regards,CMCribbsCluster General Manager

Dear HIROKAZU,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom.Apologies your bathroom toilet (water tank) did not fill properly. We do screen all guest accommodations prior to arrival and appears we missed this. Thank you for mentioning our front desk team being good and response time in correcting the problem was a positive experience.We hope you will consider us again on your next visit to Bangkok.Best Regards,CMCribbsCluster General Manager

Dear Leena,Thank you for reviewing your recent stay with us at Haven’t Met Bangkok Silom. All feedback is valued and used to identify areas for improvement as well as praise to those that have gone above and beyond.Two points of concern that stand out are the preparation of your accommodation amenities (in this case – bathrobe) and the communication from our team to you, our valued guest. I will address both and re-emphasize our commitment to our guest’s positive staycation experience. Apologies that we did not deliver on this to you.During your stay we were completing the last touches of the rooftop and pool area modernization project to offer up to date services and facilities to our guests to include food and bar and all online channels have had this information posted to inform guests of the modernization project in progress. Apologies for the inconvenience.Again, thank you for taking the time to leave your thoughts from your stay with us and do hope you will consider us again on your next visit to Bangkok.Best Regards,CMCribbsCluster General Manager