Banse Holiday Rentals

"Great staff, great breskfast, lovely surroundings."

"The rooms were clean. Occasionally we were missing a towel or 2 but no problem. The food and restaurant were very good. Nice entertainment at night. "

"The stay at the Bel Jou Hotel was"

"I had a great time! Prescott was an amazing bartender, Kim was amazing, Aaron always brought the energy every night! I will recommend Secrets St. Lucia to all my friends!"

"World class staff! Beautiful views! Unique villas and landscape! Once an a life time trip! Best food in the Caribbean! Private and clean! "

"Location is perfect jumping off point for excursions. We did the catamaran tour to pitons, mud baths and waterfall organized by the hotel and it was all great. The hotel location and setting is stunning. The staff were very helpful. The rooms are large but the kitchen is tiny and not very usable if you intend to cook. "

"By all means, the entire staff were all super nice. Exceeded by far my expectations of good service."

"The staff was AMAZING! Caroline, Zenia, and V were just perfect. Leah was super nice too! Room was ok…. Needs some updates and the water pressure in the shower was a trickle when turned to hot. Water never really got hot. Some days it was luke warm. Views from room were stunning. Bed was comfortable. The frogs were crazy loud and were in the room area w the rocks. Made it very hard to sleep and relax. Food was an average. It took well over an hour no matter if order was placed for room service or if we were in the restaurant. Drinks would take 30 min also. Wedding was PERFECT! Every detail was taken care of and we are so glad we chose here for it! Over all, the week was good! Just minor things that need to be improved on."

"My wife and I had a really enjoyable stay overall. The room was excellent, very clean, well maintained, and the bed was extremely comfortable. The staff truly stood out, warm, welcoming, and attentive throughout our stay. The food was a bit mixed. The three included restaurants were just okay overall, but Hurricane Hole was our favorite and consistently delivered the best meals. The steakhouse, which comes at an additional cost, unfortunately did not meet expectations and felt below average for the price. One of the highlights was the Rum Cave experience. The tasting, including the food and rum, was outstanding. Karla made it even better with her energy and knowledge and it ended up being one of the most memorable parts of our stay. The shuttle to the beach was a great touch and the beach itself was absolutely standout. Peaceful, relaxing, crystal clear water, with free water sports and beverages included. The only real downside was a noticeable sewage smell coming from the docks at times, especially around dining areas, which took away from the experience. Overall, we had a great time driven by the amazing staff, comfortable accommodations, standout beach, and a few memorable experiences. With improved food consistency and addressing the odor, this could easily be top tier."