Basse-Pointe Holiday Rentals

"All was very good "

"I rarely leave negative reviews, but my recent stay at Karibea Valmeniere Hotel has been, without question, the worst hotel experience I’ve ever had. First, the Wi-Fi has apparently been down for weeks with no clear plan to fix it—completely unacceptable, especially for a hotel charging these rates. My wife and I, along with several other guests, were left waiting over 6 hours just to get into our room. There was no communication, no urgency, and absolutely no effort to accommodate us during that time. The customer service only made things worse. The staff was consistently rude and unhelpful. At one point, after hours of waiting, I asked for something as simple as a cup of coffee and was told I would have to pay for it. Not even a complimentary glass of water was offered while we waited. To top it off, all on-site restaurants were closed until 7 PM, leaving us with no food options during a long and exhausting wait. For $250 a night, this experience is beyond disappointing—it’s unacceptable. Travelers, beware: this hotel is not worth your time or money. I will never return, and in my opinion, it doesn’t even deserve a single star."

"Good for 1 night to catch a cruise the steps could be a challenge so if staying try to get on the first floor."

"Jimmy was amazingly helpful!"

"Staff Exceptional. Rooms need upgrade"

"The pool was great! The ONLY negative thing about the stay was the WIFI - while it worked, we were unable to send or receive imessages on our iphones; neither could we access Facebook. We would have to walk over next door to the sister property, B&B HOTEL to use their WIFI. We believe that this was caused by the "Chart Wifi" that B&B HOME uses."

"I had a wonderful stay at La Maison Clémentine. The atmosphere is peaceful and relaxing, with beautiful surroundings and a lovely Caribbean breeze. It was a perfect place to rest and adjust before boarding my cruise. The owner was incredibly kind and went out of her way to make my stay easy even though I do not speak French. Her help and warmth made me feel very welcome and comfortable. Sitting outside listening to the birds and enjoying the quiet was a highlight of my time in Martinique. Thank you for such a lovely stay — I would happily return."

"the staff was very helpfull and the room was very clean"

"Positve--the location and size of the room. Very clean."