"I loved my stay here. The views are breathtaking and the place itself is stunning! Every employee would go above and beyond to make our stay pleasurable. "
"Location was easy to find right off the main road. Room was spacious. Front desk staff were very helpful. Continental breakfast was good. Price of the hotel was great. "
"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!).
He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not...
"It was a great weekend in Adelaide Hotel!
We went to bike event (Granfondo do Gerês), and the experience great! Staff was super nice and they allow us to check-out later, because of the event! So nice, next year, I will return again for sure! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!).
He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water.
The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker.
Having to deal with this after a full day tiring trip was not really what we expected.
Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."
"This was such a special experience. Every member of the team tested us as friends and family. The hotel is beautiful as are viniards. It is to find a better view and it is in every direction. We really enjoyed the 15 course dinner. And their Wellness center is the state of art. Thank you dear friends at Casa De Calçada. We very much loved our time with you"
"Great place to relax, eat and drink nice wine. The accommodation was unique, spacious and comfortable. The restaurant had an outside terrace with lovely views. The 5 course tasting menu with paired wines was fantastic and the young waiter who served us was humorous and extremely knowledgeable about the wines. The service he gave was exemplary. However, during our 2 night stay we encountered a significant number of other staff who could do with more training regarding service and general attentiveness (not just in the restaurant but mainly around the hotel when coming across staff. I would expect them to greet you, etc and not just walk past). The pool area and bar was nice but there was not enough shade or sunbeds and the youngish bar tender was rude to some guests. Overall we loved everything about the hotel but it was let down a bit by some of the staff."
What are some of the best holiday rentals that Basto has to offer?
Peso Village: This holiday home rental outside of Basto is located in the mountains, and has an outdoor pool, a balcony and a BBQ to put you at ease in your new surroundings. Kitchen amenities include a microwave, kitchenware and an espresso maker. Kick off your shoes and enjoy yourself with a terrace and a garden. See all vacation rentals in Basto.
If I need to cancel my hotel reservation in Basto, will I receive a refund?
Yes, most hotel room reservations are fully refundable if cancelled before the hotel’s cancellation deadline, which often is within 24-48 hours of your arrival date. If you have a non-refundable reservation, you might be able to still cancel and get a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Basto.
What is staying in Basto like?
Those travelling to Basto will definitely enjoy the sights to see and things to do. In Basto, there are 3 hotels and other accommodation options to choose from. Find out more about Basto.
The hottest months are usually August and July, with an average temperature of 20°C, while the coldest months are January and February, with an average of 8°C. The rainiest months in Basto are December, October, January and November, with each month seeing an average of 252 mm of rainfall.
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