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Reviews of Ramada by Wyndham Batesville

2 out of 5
Ramada by Wyndham Batesville
1325 N Saint Louis, Batesville, AR

Reviews

6.4
Rating 10 - Excellent. 113 out of 577 reviews" "
Rating 8 - Good. 153 out of 577 reviews" "
Rating 6 - Okay. 134 out of 577 reviews" "
Rating 4 - Poor. 87 out of 577 reviews" "
Rating 2 - Terrible. 90 out of 577 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Stayed 1 night in May 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Carey, Little Rock

Stayed 1 night in Apr 2024
Response from Pam on 24 Apr,2024
Thank you for your feedback

6/10 Okay

Rachel

Stayed 1 night in Apr 2024

8/10 Good

Stephen

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Pam on 24 Apr,2024
Thank you for your feedback

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was as clean as possible for an older property. The staff were wonderful and friendly.
Stayed 1 night in Apr 2024
Response from Pam on 24 Apr,2024
Thank you for your feedback

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Needed a mow around the pool area but otherwise, nice. Staff was excellent. Breakfast was great.
Stayed 3 nights in Apr 2024
Response from Pam on 12 Apr,2024
I do apologize about the Mowing that is needed. Our mower is broke down at the moment. We are trying to find parts to fix it. I am pleased to hear our staff was great and breakfast was too.

8/10 Good

Timothy

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk clerk was extremely nice & very pleasant. The carpet had a lot of dark stains all over it. It did have a fresh coat of paint.
Stayed 1 night in Apr 2024
Response from Pam on 12 Apr,2024
Thank you for your feedback

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and clean room.
Stayed 1 night in Mar 2024
Response from Pam on 12 Apr,2024
Thank you for your feedback

10/10 Excellent

Nakeysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from pam on 1 Apr,2024
Thank you

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Pam on 12 Apr,2024
Thank you

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, very quit and clean room.
Stayed 1 night in Feb 2024
Response from Pam on 23 Feb,2024
Thank you for your feedback

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Pam on 23 Feb,2024
Thank you

2/10 Terrible

Gary

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, the staff were not engaging, and dismissive. The building has major cosmetic and structural issues. My recommendations: Take the Ramada name off of the building. It is an embarrassment. Fire the “Staff”, take down the building, and start over. Ramada upper management need to spend a night here. We travel with our service dog in training from time to time. I wouldn’t let him stay here!!
Stayed 1 night in Feb 2024
Response from Pam on 16 Feb,2024
Thank you for your feedback. I would have loved to have talked with you about your stay before you had left. I do apologize for the issues you encountered.

4/10 Poor

Arsalan

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pam on 16 Feb,2024
Thank you for your feedback

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Pam on 16 Feb,2024
Thank you

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but clean and the beds are comfortable. Breakfast was okay.
Stayed 1 night in Feb 2024
Response from Pam on 16 Feb,2024
Thank you for your feedback

8/10 Good

Alexa

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Pam on 31 Jan,2024
Thank you for your feedback.

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Pam on 31 Jan,2024
Thank you for staying with us.

2/10 Terrible

Jerry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility is old and run down Bed was horrible Great staff
Stayed 1 night in Jan 2024
Response from Pam on 31 Jan,2024
Thank you for your feedback. We are in the process of putting in new mattresses and doing some renovations.

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jan 2024
Response from Pam on 25 Jan,2024
Thank you for your feedback

6/10 Okay

Cary

Business traveller
Liked: Cleanliness
The overall stay was fine. The breakfast was not nearly as good as advertised.
Stayed 2 nights in Jan 2024
Response from Pam on 25 Jan,2024
Thank you for your feedback. I apologize about our breakfast. It will be back to our hot breakfast next week.

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Pam on 25 Jan,2024
Thank you for your feedback

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Pam on 25 Jan,2024
Thank you for your feedback.

8/10 Good

Mary Jo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Pam on 25 Jan,2024
Thank you for your feedback

6/10 Okay

Brenda

Liked: Staff & service
Disliked: Amenities
The price for the big room.
Stayed 1 night in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback

10/10 Excellent

RICK

Stayed 3 nights in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback

2/10 Terrible

Emily

Stayed 1 night in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback. I see you were not satisfied with your stay. I apologize for that.

2/10 Terrible

Joe

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Claims to have breakfast - stale bagels, white bread and peanut butter do not qualify as breakfast. Funky, uncomfortable pillows, paint coming off the bathtub - not a pleasant experience at all. Staff was ok - though I would understand why no one would want to work there.
Stayed 1 night in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback. We are working on getting things back to where they need to be. Our Hot Breakfast will be back the week of Jan. 30, 2024. Our room maintenance is being worked on. I apologize for your stay being bad.

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service
Biked thru hotel.com arrived and was told computers were in maintenance and no way of using my reservation Had to go to hotel next door
Stayed 4 nights in Dec 2023
Response from Pam on 25 Jan,2024
I do apologize. We should have asked for your information and let you stay. Again, I apologize for the computer messing up.

6/10 Okay

carrie

Disliked: Staff & service, property conditions & facilities
I didn’t care for people live here full time, the property is run down,
Stayed 1 night in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback. We do have guests that stay weekly, but they also work away from home. We are working on maintenance of the property.

6/10 Okay

Janet

Travelled with family
Stayed 1 night in Dec 2023
Response from Pam on 25 Jan,2024
Thank you for your feedback.

2/10 Terrible

Kaitlyn

Business traveller
Disliked: Staff & service, property conditions & facilities
No remote for the tv. Took maintenance 45 mins to program another remote. The maintenance man smelled awful, stunk my whole room up. Toilet did not flush properly. Lots of noise from a nearby parking lot all night
Stayed 2 nights in Dec 2023
Response from Pam on 5 Dec,2023
I Apologize for these issues. I will look into them and get them corrected.

4/10 Poor

Anna

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The tub did not drain well. The coffee maker did not work. The last night we were there our room flooded and they moved us to a room where the bed was very uncomfortable.
Stayed 4 nights in Nov 2023
Response from Pamela on 28 Nov,2023
Thank you for your feedback. I do apologize for all the issues that arose while staying with us. We are currently working on our plumbing issues and replacing some of our mattresses. I will let our housekeeping staff know about the coffee maker. I do apologize again. Thank you again for your feedback.

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2023
Response from Pam on 27 Nov,2023
Thank you

4/10 Poor

Preston

Stayed 1 night in Nov 2023
Response from Pam on 27 Nov,2023
Feedback is important. Thank you

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Happy Stay
The facility is a little outdated and can use an upgrade and some needed repairs but was expected at the low rates charged. What was not expected was the quality of the continental breakfast ...most choices were covered ... oatmeal !, bisquits & gravy !, eggs & sausage !, cold cereal !, great waffles ! all drinks ! Check-in was a little confusing because of my addition of a day to an existing reservation but it got straightened out just fine.
Stayed 2 nights in Oct 2023
Response from Pamela on 10 Nov,2023
Thank you for your feedback. We appreciate it

6/10 Okay

Pamela

Travelled with family and small children
Was just an average room not the best, but not the worst
Stayed 1 night in Oct 2023
Response from Pam on 27 Nov,2023
Thank you for your feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Pam on 27 Nov,2023
thank you for your feedback

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the staff very friendly and kind and the breakfast food was very good. i enjoyed my stay there and would stay again. Thanks!
Stayed 3 nights in Oct 2023
Response from Pam on 23 Oct,2023
Thank you for your feedback. We appreciate it.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star not a great experience
Not great. Room was initially pretty clean, but that’s about it. Low water pressure. Area is very run down. Pool looked awful. Room service rude.
Stayed 5 nights in Oct 2023
Response from Pam on 23 Oct,2023
I do apologize. But we do Not offer Room Service. We are working on the pool area for the winter time to get a covering for it. With the water pressure issue, we could have moved you to another room and let you see if the water pressure in that room met your specifications.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Pam on 23 Oct,2023
Thank you

4/10 Poor

Ronnie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wyndham should not have their name on this property. Carpets stained, walls need to be painted, there are more bad things than good. Cannot recommend this property to anyone.
Stayed 1 night in Oct 2023
Response from Pam on 23 Oct,2023
We are currently working with Wyndham to update our property. Thank you

8/10 Good

Steph

Stayed 1 night in Oct 2023
Response from Pam on 27 Nov,2023
Thank you.

4/10 Poor

Darla

Technology was not working properly, so clerk wrote my information (address and card info) on a sticky note. I already paid for the room I probably would have gone elsewhere.
Stayed 1 night in Oct 2023
Response from Pam on 23 Oct,2023
I do apologize for the inconvenience. We are trying to get a faster service provider.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, room comfort
nice place to stay
Nice for the money room was clean, breakfast was excellent, hotel is dated. But great for the price.
Stayed 1 night in Oct 2023
Response from Pam on 23 Oct,2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pam on 23 Oct,2023
Thank you

8/10 Good

Miho, Batesville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Pam on 23 Oct,2023
Thank you

8/10 Good

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Pam on 28 Sept,2023
Thank you for staying with us. Hope to see you again!

6/10 Okay

Tonya

Liked: Cleanliness, staff & service, room comfort
The carpet was damp like they just shampooed it. Room smelled and looked very clean. There was no phone in the room. Outside sign was broken. There were VERY few guests staying there. It was Labor Day weekend and the pool had been drained and filled only to half way.
Stayed 1 night in Sep 2023
Response from Pam on 21 Sept,2023
Thank you for your review. Our sign has been damaged by a storm we had a month or so ago. It takes a bit to get a new one ordered and made to put up. I do apologize about the pool. It had just been fixed and refilled to see if the fix was gonna hold. Again I do apologize for the issues you faced.