6/10 Okay
Sarah
Travelled with partner
22 Mar,2024
Liked: Staff & service
An interesting hotel which didn’t quite live up to expectations which was a great shame
A library which doesn’t have many books in it
A offer of tea / coffee on arrival whilst waiting to check in wasn’t complimentary
Our room was situated on the top floor with no view dark old furniture and a really uncomfortable bed, poor bedding no fridge no milk TV didn’t work properly
We did complain and moved to a better room
Breakfast was terrible the buffet was an ok standard but the cooked breakfast was diabolical with hard cold scrambled eggs rock hard black pudding and re- heated sausages
The toast was clearly not fresh bread a typical sliced white and brown
The spa was ok but slightly tatty with showers that dribbled and complementary products that you couldn’t use as the pumps didn’t work
Scaffolding across the front of the hotel was mentioned on booking
I wouldn’t recommend this hotel which is a shame as it could be stunning
Sarah
Stayed 2 nights in Mar 2024