Seasonal outdoor pool
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Reviews of Appartamento Aurora

Appartamento Aurora
Via Panoramica 4, Baveno

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Gudrun

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed...
The agent was very friendly and helped explain the facilities in the apartment. So that was good. The view from the balcony was truly outstanding, so that was even better. However, the apartment was cold, not very modern, not luxurious and the overall vibe was of a youth hostel. The swimming pool did not look like the pictures; it was a nasty green color with numerous plastic bottles floating in it (i did not want to know what was in them), so not chance of going in there. There were also additional fees that we had no expected per the hotels.com site, namely cleaning fees, additional fees for bedding (or bring your own) and fees for towels. Finally, given this place is in Italy, the price charged did not seem fair to us, given what we got.
Stayed 2 nights in May 2019
Response from Matteo on 6 Jun,2019
Dear Guest, the swimming pool is seasonal and unfortunately till the end of may here the weather was cold. You also wrote this on your feedback. About the towels and the sheets nothing is hidden, is written on the description of the apartment that are extra. We hope to see you here during the summer and you will have also the pool of course. Best Regards