Find Luxury Hotels in Bay Harbor Islands

"I didn’t like it was not that clean "

"We had reserved a room with a king size bed but the room was only two double beds. It was late at night and we were tired, and we had just walked up to the third floor because the elevator was out of order. We called the front desk to see if we could change but no one answered, so we just stayed in the room. Had to sleep in separate beds because my husband is very tall (which is why we wanted the king). We also didn’t realize there was a very loud nightclub as part of the property. Fortunately it stopped at 10pm but some of the spring breakers were staying at the hotel so it was noisy off and on through the night. Also didn’t realize there would be an additional resort fee of $45 (for two nights). The iron was broken so we asked for a new one. No coffee in the room which would have been nice. Had to buy it in the lobby (free coffee in the lobby would have been nice). Parking was free, which was appreciated. "

"Room needs remodeling "

"Everything was good "

"Room was filthy- as if the toilet wasn't cleaned for ages. Staff was nice enough to change to an upgraded room when cleanliness was brought up. Even the upgraded room wasn't "clean" by acceptable standards. This Mondrian is very different than the one I stayed at years ago. It was the cheapest option of "nice places" in Miami Beach- I guess it just shouldn't be considered a "nice place" anymore. It's a shame- used to be good. "

"Annie was so helpful ! "

"Great place to stay. Everything is located at this resort but expensive at the local shops. Great amenities. I would stay at this property again."

"Room was ok. Restaurant was fine. Lot of in and out traffic for small lobby."

"Didn’t stay. "