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"The toilet isn’t clean. But staff is nice!"

"Pros: Clean, large room facing the lake. Live entertainment on the weekend. Great local state parks for hiking. Cons: No scheduled housekeeping services, had to request clean towels. Half shower door made for a chilly shower until room warmed up. "

"The staff was so very knowledgeable and accommodating. We enjoyed our stay and look forward to our next visit. "

"Yes"

"Location next to C&O and GAP trails with bike facilities for the riders. "

"Staff was nice. Breakfast was good. Pool clean annd warmed."

"All areas were very clean. The room was spotless. Breakfast was well appointed. "

"They're in the middle of renovations, which is always awkward, but my room has afloat been done as was great! The breakfast was great except there was no drinking water offered! They were very nice about getting me some, but I've never seen a hotel breakfast without a pitcher of water available. Overall a very good stay."

"Absolutely disgusting experience. When we first pulled up to the hotel, I genuinely thought it was closed because the lobby was covered in dust and dirt and looked completely neglected. Unfortunately, that was only the beginning. We checked in quickly because we were heading to a wrestling championship and didn’t have time to really inspect the room. When we came back later and looked around, the room was absolutely filthy. The floors and walls were dirty and looked like they hadn’t been properly cleaned in a long time. To make matters worse, we found two live roaches in the room. At that point, we immediately packed up and left. I went straight to the front desk to check out and request a refund. The attendant, Dwayne, told me I had to contact Expedia. Expedia then made several attempts to reach the hotel for approval of the refund, but the hotel never responded to their calls or emails. It’s beyond unacceptable for a hotel to rent rooms that are this dirty and infested with roaches, and even worse that they refused to respond or take responsibility afterward. I am absolutely disgusted by this experience and the lack of accountability. Do yourself a favor and stay somewhere else. No guest should have to deal with this."