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Reviews of XinHai JinJiang Hotel Wangfujing

4 out of 5
XinHai JinJiang Hotel Wangfujing
61 Jin Bao Street Dongcheng District, Beijing, Beijing

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 171 reviews" "
Rating 8 - Good. 64 out of 171 reviews" "
Rating 6 - Okay. 25 out of 171 reviews" "
Rating 4 - Poor. 9 out of 171 reviews" "
Rating 2 - Terrible. 3 out of 171 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good staying there , was near to main tourist spots in the city.
Stayed 2 nights in Apr 2018

2/10 Terrible

anastasiya , new york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Junk place
We booked 4 star hotel and came to 2 star hotel. ac did not work, room was not clean. It was very very dirty and impossible to breath. No one offered to clean the room, no one offered a different room. We checked out and went to Legendale 5 star hotel 5 min away. Same area and there we got 5 star all the way. Hotel did refund the remaining nights to us - that was good lol
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
4 Nights in Beijing
Overall a good stay, location is good (15 minute walk to Wangfujing street and same to nearest metro station). Our only issue was the first night, our room smelled strongly of cigarette smoke even though we were on a no smoking floor. We spoke to reception about this the next morning and to their credit when we got back from our days tour the room was much fresher. A couple of times after this when we exited the lift on to floor 10 again the smell of cigarettes was very strong. It seems some people just don't take notice of all the signs everywhere. Apart from that everything was more than acceptable.
Stayed 4 nights in Mar 2018

6/10 Okay

CC, Texas

Disliked: Staff & service
Needs to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yue

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great with some english speaking staff.
Very comfortable rooms, spacious with plenty of amenities. Breakfast is very rich and diverse. Location very convenient and most importantly, you can easily find some employees who speak little english.

8/10 Good

haz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel's location is good, the staff was nice, breakfast very expensive and the room was not the cleanest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

I booked the Superior Single Room. It is situated at the end of a long corridor. The room is L-shaped which makes it even smaller. Even if you are travelling alone, book a room with double bed, which gives you more space. There are better hotels in the area which charges a similar rate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shawn Paradise, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room
The room was very comfortable with all the amenities ala a 5-star hotel, a Personal Computer was even provided in every room! Location wise actually need a fair bit of walking to the nearest MRT station. My friend and I had patronized the multi-award wining famous Beijing Roast Duck fine-dining restaurant called "Da Dong" situated inside the high-end "Jinboa Place" about 5-minute walking distance from the hotel.

4/10 Poor

HL, Singapore

Disliked: Staff & service
I have booked 3 rooms n requested for same floor for all 3 rooms but only manage to have 2 rooms on the same floor only. Night duty Receptionist took abt 30mins to check in 3 rooms, n keep photocopying guest's passport n ask me for China visa copy whereby i do not required. If I need visa to travel to China n I do not have visa, I will not be able to enter into China n appear in front of the reception to do check-in. Air con is not working well as one of the rooms' air con break down n the other two room are not cool enough.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean and reasonable size room however no air con in May! Not comfortable to sleep when it is hot and no air con...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A six-stars service hotel
This is an under-rated hotel. Besides being a little old, this hotel, XinHai JinJiang Hotel Wangfujing, should be rated as a 5-stars hotel. In particular, the service is excellent - six stars. From doorman, front desk, concierge, to room service, every staff members are very friendly and courteous. Whenever we have a question, the staff will go all the way to help resolve the questions we raised until we get a full and satisfactory answer. The location is excellent, in Wangfujing area. The facilities of the hotel is better than some of the 5-stars hotel. The price is good. Definitely it will be our first choice if we ever go to Beijing again. Most highly recommended.

4/10 Poor

Shai

Disliked: Property conditions & facilities
Good for maybe an overnight stay. Beds extremely hard. Not a good hotel for tourists

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, limited English!
The hotel seems to cater primarily to the Asian population. This is good, if you don't mind that few people know enough English to even help you get a cab to a particular destination. Very limited concierge services for English speaking clients....in fact, sent us to a different hotel when we required assistance. The hotel asked for a 500$ CAD deposit upon arrival, which I am not used to, especially as we had paid for the hotel prior to arrival. Expect to spend considerable time checking out in order to get this money back! Breakfast costs about 23$ CAD per person (66$ for the 3 of us) ...which was/is alarming, but when we checked with other hotels in the area...this was actually a very good price!! Unfortunately the room does not have a fridge so you don't have a lot of choice for breakfast, unless you want to hunt down a restaurant for breakfast outside the hotel. To add to the irritation of price was the breakfast hostess who had a bit of an attitude issue, like she thought everyone was trying to cheat her out of payment...which was not all that ingratiating. Laundry cost us 216$ CAD for three people and 5 days of clothing! The hotel is in a great location, walking distance to Wangfujing street, plus many restaurants and shopping, and a short cab ride to Tiannamen Sq, Forbidden city etc. The area has changed incredibly in the past 6 years, however...now looks more like an obscene New York Times Square than China.

10/10 Excellent

Genadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service
Wondeful hotel with good location. Great staff!

4/10 Poor

Thom, Montreal

Disliked: Staff & service
Not a bad place, but I won't stay there again
Hotel is starting to be a bit dated, but is still not so bad. The pool was quite nice and well kept, but the gym leaves a lot to be desired. The staff however need to be better trained. They were very dissapointing in that tHey said that they could help us with a problem we were having, and then later changed their minds and said they couldn't. They would give us faulty information on a regular basis. The staff at the pool and gym were useless and not able to help with somethin as simple as providing a towel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Steve'o

Liked: Cleanliness, staff & service
Xinhai Jinjiang Hotel
Excellent Location! Excellent Value! A high-class hotel. Hard bed...typical for the city.

8/10 Good

Christine, Lugano, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities
Great attitudes and wonderful service
The hotel was in a great neighborhood and had a lovely lobby. Not everyone at the front desk spoke English, but they all tried and were very accommodating. The staff in the lobby always greated us in a very friendly manner, and we were always happy to see them after our hectic days. The tour office was good if you were lucky enough to get the girl who spoke English. They set us up with an excellent tour guide who helped make our Beijing experience excellent. The hotel had 2 restaurants and a cafe. The western restaurant was pretty expensive. It had a huge breakfast buffet which we enjoyed once before deciding to find cheaper options. We were unsatisfied with the lunch. The other restaurant was pretty good. Overall the beauty and location of the hotel along with the friendliness of the staff are the reasons I would go back again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy. Overall 5 star hotel if you book at least a business level room. Would stay again.

8/10 Good

John, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
XinHai JinJiang Hotel Wangfujing - Good location.
No complaints. Hotel was clean and staff friendly. Pretty good location. Shops and restaurants close by. Night markets were great fun and a must see.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Glenn, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
XinHai JinJiang Hotel Wangfujing, Beijing
The hotel was excellent and the staff friendly and helpful but we thought Wangfujing was a street and in fact it is a district so we were not as close to Tien an Men and Forbidden city as we would have liked.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Horrible Service
The staff has no concept of the hospitality service business. They are rude and clueless (a bad combination). They are actually so bad, it's like being in a SNL skit. Whenever I asked to speak to the manager I was told there was no manager on duty (over the course of a 3 night stay) The Concierge is a joke-he "knows nothing about nothing"

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close and convenient
A convenient stay in Bejing close to all the good sights. 5min away from the subway station. Generally recommendable. The gym is there, but honestly below average. 4 machines, 1 broken, the other 3 chinese only. Breakfast is overpriced in my opinion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I FOUND THIS HOTEL VERY VERY NICE, ONLY CARPET LITTLE DIRTY, I THINK NOBODY KNOWS IN CHINA THAT THEY CAN WASH THEIR BEAUTIFULL CARPET, IF THEY WASHED THE CARPET THEY WOULD GET RATING AT TOP.

8/10 Good

J, San Jose, CA

Liked: Staff & service, room comfort
More of a 3 star hotel
The hotel is very fancy on the outside, but the actual rooms are standard quality. We received a room with two single beds, and the beds were extra-firm -- which was fine by us, but may be an issue for those preferring softer beds. The bathroom was clean, but warning -- the shower is an Asian-styled shower, where the shower head should not be turned on full-blast, or else water may leak all over the bathroom. Instead, the shower head should be used more like a hand-held spray.

4/10 Poor

Tobias, Stockholm

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
The bed was hard and the room wasnt cleaned up. The internet connection was good though, most hotels in china Ive been to has poor connections.

10/10 Excellent

Charles, Las Vegas, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the XinHai JinJiang Hotel in Beijing
Everyone on the staff treated me great. I would stay there again and again. Charles H.

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overall
Hotel was nice. The people at the pool seemed a little too eager to help you and it kind of felt like the hoovered at times. The hotel is a little farther from Tian'an Men Square and The Forbidden City than I anticipated but a quick 5minute walk to the subway station fixed that. Overall i was very satisfied with this hotel.

8/10 Good

Andy, Daegu, South Korea

Liked: Cleanliness, property conditions & facilities, room comfort
It was OK
Staff speaks English, but with heavy accents. It took several attempts to ensure I understood what they were trying to communicate to me and vice versa. This hotel is close to Wangfujing, Tiananmen and a few subway stops, but I wouldn't say any of these are within walking distance for most Americans unless you live an active lifestyle. There are bikes for rent at this place that only cost you the deposit, thus making your "rental" free as long as you reasonably take care of the bike. Warning about these bikes: they aren't your super expensive Fuji mountain bike, they're the cheap, "just get me from Point A to B" kind of bikes. These are certainly great for short excursions. Beijing is a very bike-friendly city as long as you don't mind riding with traffic or with the heavy smog. There are bikes everywhere and the city is, for the most part, very flat. The water from the shower cut off after a few minutes for me. I've since come to understand that water ration limits were imposed during my stay. My showers were only about 5-10 minutes long. There is a tour desk for those who want to visit places like the Great Wall and Ming Tombs. The Great Wall tour was reasonably priced and lasted about 10 hours, with various stops along the way. Again, the guide was knowledgable, but hard to understand at times. Overall, I was generally pleased with the hotel, but didn't spend much time there because I was out and about most of the time.

10/10 Excellent

Terrence, Orangeburg, South Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel XinHai JinJiang Hotel Wangfujing
This was my second trip to Beijing and I have to say this hotel was great. It is a good hotel for those who have small kids like I do. The staff was very helpful and spoke enough English to accommodate all our needs. It is conveniently located in walking distance from the some of the major streets in the area. The price also was excellent for this hotel. It's a must if you want good quality hotel at a nice price!

10/10 Excellent

Bern, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the location and price
We arrived at the hotel not knowing what to expect but were pleasantly surprised. The clerks at the front desk spoke enough English to be able to conduct business. When we got to our room, I was very happy with the size and the level of cleanliness. The bed was a comfortable king-size bed with clean linens similar to what is offered at higher priced chain hotels. The bathroom was very large. I would have preferred a tub versus the shower but that's a small issue. If we ever go back to Beijing, I would look to stay in this hotel again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and wonderful to stay at. A little a problem with the lanuage but overall wonderful.

10/10 Excellent

bea, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly service, room is wonderful and very very clean it was a pleasure to stay at this hotel

8/10 Good

Jon, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The staff spoke English fairly well and were very helpful and professional. The room was big, well decorated, and had all the amenities you could ever need. The beds were on the firm side but comfortable and clean. The hotel is in the business district, we felt safe but there is no night-life around, but a short walk to the main shopping area. Lots of local restaurants around.

10/10 Excellent

JAMES, San Juan Capistrano, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DEFINITELY WOULD RETURN
FINE EXPERIENCE,,,,,,HAVE BEEN TO CHINA MANY TIMES, ALWAYS STAYING AT DIFFERENT HOTELS, THIS WAS ONE OF THE BEST.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bad management, but great service staff
Hotel lost our booking and had to endure a 3 hour wait to check-in. Extended our stay for 1 extra night. Management did not get their act together and locked us out on the last night. Luckily the hotel service ground staff were very personable and attentive to our needs. They had alot of initiative and would often suggest alternatives for us. The hotel management would do well to learn from the staff under them.

10/10 Excellent

Natalia, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here twice...excellent
I stayed here twice on separate occasions and had a wonderful experience both times. It's a new property, so everything runs smoothly. I tried the Capital Hotel and checked out after one night...doesn't even come close. The breakfast buffet is exceptional(both Western and Eastern fare with two chefs). The staff is courteous and helpful. The street would be comparable to a high-end type area like Rodeo Drive (I'm from LA) but not stuffy at all. It's a 15 min walk to Wangfujing shopping district and close enough to many of the main attractions. It was great heading down to steam room after a long day of sightseeing. The lobby lounge is great for people watching, too.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
xinhai hotel -- good hotel
The hotel was very modern and nice but didnt have airconditioning working. When asked they informed me that it wasnt working in any room. Then during the day they turned it on and switched it off at night. I found it very annoying. The food leaves much to be desired. Cream of mushroom soup was a bowl full of cream with some mushrooms in it. The staff try to speak to english but it is very poor.

4/10 Poor

Stephen, Manila, Philippines

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No aircon in April?
I don't know if it's just this hotel or all Beijing hotels that do not switch on room airconditioning until April. It's stuffy and hot and the room window is small. Totally uncomfortable. Street noise also prevents a good night's sleep.

8/10 Good

Tung, Cary, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi-Fi
Only one spot in the lobby where you can get wi-fi. And still very slow. I stood at that spot every night to check on my e-mails. Even though they have provided a cable connection in you room, but I think a good Wi-Fi is a minimum nowadays in any hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Philip, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay at Western Brand Names
This Chinese-owned hotel is a great alternative to staying at overpriced Western hotels. Great service, nice amenities and large rooms. Conveniently located two blocks from the subway and taxis are readily available. For non-Mandarin speakers, the staff does a fairly good job with English as long as you have a bit of patience. Even the bellmen, could speak with us and convey info to the cab drivers. Two items of caution. The carpets can seem a bit tracked up, but I did see the cleaning staff vacuuming. Also, the beds are very hard which didn't bother us as we have a firm bed at home. These two issues seem to be commonly mentioned with Beijing hotels. The bathrooms are very clean.

6/10 Okay

Sava, Belgrade

Liked: Room comfort
Disliked: Cleanliness, staff & service
There is not bowling and billiard. At the hotel web, this exists. Very unpleasant reception staff. Even you pay 100% in advance; they will ask you for 1000RMB per day of staying for deposit.