Seasonal outdoor pool
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Reviews of Bossa Nova Beirut Hotel

4 out of 5
Bossa Nova Beirut Hotel
Riverside Charles Helou, Sin El Fil

Reviews

6.6
Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.6/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice but far
The hotel is nice and modern but the location is bad, there is nothing near by and everything need a car. And the pool is so small
Stayed 5 nights in Jul 2022

8/10 Good

DEOKHYEON

Stayed 6 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Best stay we’ve experienced in Beirut. The staff is sooo welcoming, room VERY clean and the food amazing!! I can’t compliment enough this hidden gem. We’re planning to use this hotel every time we visit going forward. When at the bar, ask for “Tropical Joe”...he can make a really, really awesome drink!
Stayed 4 nights in Jun 2019
Response from Imad on 19 Jun,2019
Thank you for your feedback, investigation went through and a corrective action has been taken. Looking forward to welcome you Back at Bossa Nova

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Industrial Chic
Brand new hotel in an ancient city with industrial chic decor. The staff was attentive and friendly. The location is ideal, close enough to everything yet far enough not to waste time in traffic getting to your hotel.
Stayed 6 nights in Dec 2018
Response from BN on 15 Nov,2019
Dear Lourdes, thank you so much for your kind feedback. It was our pleasure having you stay with us and look forward to welcoming you back at Bossa Nova Beirut.

10/10 Excellent

Loai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Bad location (hard to get an Uber to Beirut), hotel is new but not yet ready (pool on the roof still closed), personal is very friendly but unprofessional (private phone calls, etc), military area directly next to the hotel. The strategy and philosophy of the hotel is nice but doesn’t work so far. Cannot recommend it.
Stayed 4 nights in Jun 2019
Response from Guest Relations Manager on 7 Oct,2019
Dear anonymous guest, thank you for staying with us and for your feedback. We’re sorry you didn’t get to enjoy the rooftop pool, however it’s been open for a couple of months now so perhaps there was a misunderstanding about whether it was open or not during your stay. It’s also unfortunate you had problems with transportation, typically an Uber to downtown Beirut costs between 5 and 10 USD from our hotel. We hope to welcome you again to Bossa Nova Beirut and thank you for your comments.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
modern hotel. not yet ready. pool on the rooftop not available
Stayed 1 night in Jun 2019
Response from Imad on 24 Jun,2019
Dear Guest, First, I would like to thank you for staying with us. With reference to your comment, kindly note that the pool is available but not yet ready it will be ready by July end. Again thank you for staying and sharing your feedback, looking forward to welcome you back at Bossa Nova Beirut Hotel

4/10 Poor

Cihan

Disliked: Staff & service
Bir daha mı, asla.
Yeni bir otel olmasının dışında tercih edilmesi için bir neden yok. Bunun yanı sıra, lobide içtiğimiz şarap adisyona fazla yazılmış, adisyon kontrol edilmeden ücret ödendikten sonra farkettik, verdikleri yanıt ''bir sonraki seyahatinizde size indirim uygularız'' oldu.
Stayed 3 nights in Mar 2019

10/10 Excellent

Fares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018