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Heritage Awali Golf & Spa Resort – All Inclusive

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Heritage Awali Golf & Spa Resort – All Inclusive

Aerial view
Creator video
5 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, 2 poolside bars, beach bar
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Hot tub
  • Bar
  • Pool
The current price is S$532
includes taxes & fees
20 Jun - 21 Jun

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Garden View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite Seaview

Living area

Senior Suite Seaview

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite, Sea View, Ground Floor

Beach/ocean view

Senior Suite, Sea View, Ground Floor

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Sea View (Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Beachfront (Ground Floor - Kids Included)

Beach/ocean view

Deluxe Room, Beachfront (Ground Floor - Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Room, Beachfront (Ground Floor)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beachfront Ground Floor

Terrace/patio

Deluxe Beachfront Ground Floor

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Beachfront

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Beachfront

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Villa Beachfront

Terrace/patio

Heritage Villa Beachfront

Highlights

Garden
Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 310 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Single Bed

View all photos for Deluxe Garden View (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Garden View (Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beachfront (Kids Included)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Beachfront (Kids Included)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Coastal Road, Bel Ombre

What's nearby

  • Heritage Golf Club - 12 min walk - 1.0 km
  • Bel Ombre Beach - 4 min drive - 0.3 km
  • La Prairie Beach - 11 min drive - 5.7 km
  • Saint Felix Public Beach - 11 min drive - 6.1 km
  • Chamarel Falls - 22 min drive - 16.4 km

Getting around

  • Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.) - 61 min drive

Restaurants

  • ‪C Beach Club - ‬16 min walk
  • ‪Le Palmier A Le Telfair Golf & Spa Resort - ‬10 min walk
  • ‪Le Château De Bel Ombre - ‬12 min walk
  • ‪Rum Shed - ‬8 min drive
  • ‪The Plantation Club - ‬13 min walk

About this property

Heritage Awali Golf & Spa Resort – All Inclusive

Luxury all-inclusive resort by the sea
You can look forward to free continental breakfast, a golf course and 2 poolside bars at Heritage Awali Golf & Spa Resort – All Inclusive. With a private beach, beachfront dining and free beach cabanas, this resort is the perfect place to soak up some sun. Treat yourself to a body scrub, a massage or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Fitness classes are offered at the gym; other things to do include boat tours, volleyball and sailing. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a beach bar and a terrace.
Other perks at this resort include:
  • 3 outdoor pools with sunloungers and pool umbrellas
  • Free valet parking
  • Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and babysitting (surcharge)
  • Guest reviews speak highly of the helpful staff
Room features
All 160 individually furnished rooms feature comforts, such as 24-hour room service and furnished balconies, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Motorised water sports
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball
Access to 27-hole golf course
1 round of golf during stay for guests ages 18 years old and older
Golf green fees
Transport to golf course

Lessons/classes/games

Water fitness
Yoga

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

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Outdoor pool, pool umbrellas, pool loungers

Heritage Le Telfair Golf & Wellness Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
9.2 out of 10, Wonderful, 230 reviews
Heritage Le Telfair Golf & Wellness Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 5 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AMAFROOTY
  • INFINITY BLUE
  • LE CHATEAU DE BEL OMBRE
  • SAVANA
  • ZAFARANI

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • No lift
  • Tile flooring in room

More

  • 2 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 11 April 2025 to 29 June 2025 (completion date subject to change). The following areas are affected:
  • Spa

Alternative facilities will be available off-site during the renovation.

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 35 per person (one-way)
  • Airport shuttle fee per child: EUR 25 (one-way), (up to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number C07063584

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Awali
Awali Golf
Awali Heritage
Awali Resort
Heritage Awali
Heritage Awali Golf
Heritage Awali Golf Bel Ombre
Heritage Awali Golf Resort
Heritage Awali Golf Resort Bel Ombre
Heritage Awali Resort
Heritage Awali Golf & Spa Resort Mauritius/Bel Ombre
Heritage Awali Golf And Spa Resort
Heritage Awali Golf Hotel Bel Ombre
Heritage Golf Spa Mauritius
Heritage Hotel Bel Ombre
Heritage Resort Bel Ombre
Heritage Awali Golf Resort All Inclusive Bel Ombre
Heritage Awali Golf All Inclusive Bel Ombre
Heritage Awali & – Inclusive
Heritage Awali Golf & Spa Resort – All Inclusive Resort
Heritage Awali Golf & Spa Resort – All Inclusive Bel Ombre

Frequently asked questions

Does Heritage Awali Golf & Spa Resort – All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Heritage Awali Golf & Spa Resort – All Inclusive?

As of 15 Jun, 2025, prices found for a 1-night stay for 2 adults at Heritage Awali Golf & Spa Resort – All Inclusive on 20 Jun, 2025 start from S$532.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heritage Awali Golf & Spa Resort – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritage Awali Golf & Spa Resort – All Inclusive?

Valet parking is free at this property.

What time is check-in at Heritage Awali Golf & Spa Resort – All Inclusive?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM.

What time is check-out at Heritage Awali Golf & Spa Resort – All Inclusive?

Checkout is at noon.

Does Heritage Awali Golf & Spa Resort – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Are there all-inclusive benefits at Heritage Awali Golf & Spa Resort – All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkelling, kayaking and more.

Where is Heritage Awali Golf & Spa Resort – All Inclusive located?

Nestled on the beach, this Bel Ombre resort is within a 15-minute walk of Bel Ombre Beach and Heritage Golf Club. Black River Gorges National Park and Frederica Nature Reserve are also within 3 miles (5 km).

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Heritage Awali Golf & Spa Resort – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 135 out of 197 reviews
Rating 8 - Good. 44 out of 197 reviews
Rating 6 - Okay. 11 out of 197 reviews
Rating 4 - Poor. 7 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Very good holiday for my family.
Stayed 9 nights in Apr 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good range of food options which includes being able to dine at the golf club, neighbouring hotels and beach club (car shuttle from reception included). Kids pool heated and we needed it for an October trip.
Stayed 9 nights in Oct 2024

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab place to stay

Gorgeous hotel with very friendly, helpful staff. Good food and excellent facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexandra Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning hotel and wonderful stay. Staff were so friendly and couldn’t do enough to help you have the best holiday. The food was brilliant, the activities at kids club were fun and the views were just amazing. A truly wonderful hotel!
Stayed 12 nights in Jul 2024

10/10 Excellent

Dmitry

Liked: Staff & service, amenities, property conditions & facilities
We had a great time, the Hotel is very good and the service is amazing.
Stayed 11 nights in Aug 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location wonderful service and great facilities
Stayed 6 nights in Sep 2022

8/10 Good

Cristina Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely - more options on restaurants would be great
Stayed 9 nights in May 2024

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location, exceptional staff, good food quality. Awalii is a true five-star resort, with an all-inclusive formula that allows for an exceptional vacation just steps from the beautiful beaches of Mauritius. We were surprised by the quality of all the services, the cleanliness of the rooms, and the extreme kindness and professionalism of the staff. We will definitely return to this resort
Stayed 13 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had an amazing time there. Food was really good and service was generally great too. Golf was top
Stayed 7 nights in Apr 2023

10/10 Excellent

Dilovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay and the team gave us a great experience :)
Stayed 7 nights in Oct 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect stay ! Hotel is very clean ! Staff on point ! Food very good ! Loved our weekend !
Stayed 2 nights in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our Holidays in Heritage Awali. We spent there 10 days. It is a beautiful hotel, great staff, perfect location, clean room, tasty food with a lot of choices! It was really perfect!!
Stayed 10 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I a very good hotel with excellent service. Superb for both adults and children alike. What a bonus that there is a tailor who can make you a fantastic suit.
Stayed 6 nights in Aug 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, liked the sunset view and the sea and snorkeling - it was just a perfekt holiday. Sometimes the waiting time in the restaurants was very long.
Stayed 10 nights in Aug 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place, would visit again

Lovely place. We had an issue with the air conditioning and after a few complaints we escalated to the manager and he moved us to a new room. He was also very attentive from that point on. The service in the restaurants is friendly but a little chaotic at times - lots of staff running about but not getting a huge amount done. The resort is great though, food and drink exceptional.
Stayed 9 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the setting and service throughout. I would definitely say there’s opportunity to review the quality of some of the menu items. We were contemplating on staying an additional day, with the resort being so great!
Stayed 2 nights in Jun 2023

6/10 Okay

Radhika

Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel unfortunately flies and insects in the room coupled with poor service left us feeling like it was overpriced. Really good dinner booking system though!
Stayed 6 nights in Jan 2024

4/10 Poor

Charl

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bad communication
Stayed 5 nights in Aug 2024

10/10 Excellent

Shasikant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the resort was wonderful. The facilities were excellent and all the staff very friendly, approachable and helpful. Sorted any issues that were raised. One staff member to mention in particular is Oliver who had our breakfast drinks ready at our usual table as soon as he saw us approching. Only one small criticism was the labelling of food. On one occasion what we thought was vegetarian was in fact not. But this was promptly corrected. Overall we had an excellent holiday.
Stayed 11 nights in Sep 2023

4/10 Poor

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

Disappointing. Reception staff were most unhelpful. The buffet restaurant was at best chaotic. The Blu restaurant was very nice and the staff were lovely in there. The food was generally ok but not the best. Overall this didn’t feel like a good 5 star hotel.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Room for improvement

Expected more based on the price I payed. - Bad logistics - Slow service - Staff not attentive - Beach not child friendly or - My daughter (eight years) was served alcohol by staff (!) - Logistics is so silly - You need to book restaurants at a desk, problem is, there was not very often staff there + Food + Some hard working staff brought joy and care to guests +
Stayed 9 nights in Feb 2023

10/10 Excellent

Meera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! We have just stayed at Heritage Awali for 9 nights and we loved it! The hotel is beautiful and on the most stunning stretch of beach. It’s postcard perfect! The room was really clean and the overall service we received was 10/10. The staff make this hotel what it is! As vegetarians and one child having a dairy allergy, the hotel could not have done more to accommodate our needs. Rohit who works at the Infinity restaurant was just AMAZING, along with Jayshnee! They went out of their way to ensure sure we were looked after every single day and Chef Deo made us the yummiest food that suited our diet. Chef Harjit who heads up the Indian restaurant was also really accommodating and the food was fab! We can’t wait to go back and are already planning another visit next year! We thoroughly recommend this kid-friendly hotel to anyone thinking of visiting Mauritius! You will have a great holiday if you stay here! :)

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

3-Star experience

We have stayed at many resorts in Mauritius, but this was by far the most disappointing. From check-in there was a confusion about my payment, I had already paid online yet, the resort claimed there was a balance. All inclusive stay, however all activities were fully booked whenever we asked. I don’t understand why they resort doesn’t increase capacity. The staff at the reception seemed disinterested, and could care less to offer any solutions. Food options at the Savannah was very limited. Grilled Tuna for 3days. The other restaurants were either always fully-booked or no kids allowed. Request to check out at 1pm was rejected and Was forced to check out by 12. Requested baggage pickup at 11:45, only for it to arrive at 12:30!
Stayed 2 nights in Jul 2022

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately they changed the dinner menu from international buffet to a-la-carte. Also had a couple of issues with the room, but these were resolved quickly.
Stayed 10 nights in Mar 2025

10/10 Excellent

YOHANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hôtel. Personnel très souriant et à l'écoute.
Stayed 9 nights in May 2025