Benaulim Resorts

"Our stay was good. Staff helped us to clean the sink which was smelly. We had to change room as there was a problem with the drainage. "

"Wow what a brilliant hotel exceptional wish I could give it a better review it’s worth more than 5 stars!!! We have come since it opened last year this is our second year staying at this beautiful hotel! Staff go up & beyond to ensure your stay is the best you can have nothing is too much trouble. All the staff are so friendly & helpful from front desk to restaurant/chefs to housekeeeping all brilliant do such a great job I can’t rate them highly enough! "

"Great Staff! Thank you Arsalan at the restaurant for your great service! Best reception at the front desk. Smooth airport transportation arrangement. Great Property! Beautiful rooms. "

"Should fix TV accessibility viewing from Beds in all rooms"

"This is an exceptional hotel! Amazing staff and beautiful grounds, and the sea view rooms are really stunning. "

"We had the best stay - property is amazing. The breakfast buffet was just mind blowing. Staff was incredible and we had a personal contact to arrange things for us. The beach at the hotel was beautiful with nice sand and plenty of lounge space. Goa is very spread out so having a nice hotel as a home base was key. "

"Beautiful retreat professionally maintained great service"

" We have been staying at this property since its Hyatt days, which makes this February visit even more disappointing. Four families travelled from different cities to celebrate an 80th birthday. Despite sharing all booking details in advance, there were repeated lapses. I received an incorrect airport pickup call meant for another guest, and the response from the front office was a routine, mechanical apology with no ownership. More seriously, although all four rooms were booked under my ID and secured with my credit card, the staff asked my father-in-law and sister-in-law for their cards and charged ₹50,000 to my sister-in-law without authorisation. Even after raising the issue, the amount has not been reversed 12 days later. On checkout, I was again asked about collecting payments from others, forcing me to settle everything myself to avoid further confusion. The property is lovely, but the front office operations are deeply disappointing. A milestone family celebration was overshadowed by preventable errors and poor handling."

"Good shower, comfy bed, clean, lovely grounds that are well maintained. Good pool, comfy sun beds with and some without shade. Courteous staff at pool bar. Poor and very slow service at breakfast. Never any bacon on buffet. Breakfast always a poor experience and the only aspect to let it down."