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"The place was OK. I was not impressed with the service in terms of staff friendliness and service oriented particularly at the dining area while having breakfast"

"The accommodations were good. And I received great service from the staff. "

"Clean room"

"Close proximity to lots of things. Good food, supervisor (Ohio) was super helpful with lots of needs especially when they didn't have my reservation on their system. I had to go through a lot of hassle trying to clear that. I spent 3 weeks in this hotel, and breakfast was included in my booking but they refused to give me breakfast for one week. Breakfast started coming after I explained that I would file a claim when I get back to the US. Hotel was super noisy from the bar music and the other...

"O"

"It wasn’t what I saw on their website I saw when I got there. The first room I was given the bathroom roof was full With mold, the air conditioner was full of dust, the bedding was stained and the manager was kind enough to get me another room. It was a little bit better than the first one but wasn’t what I was expecting I had to check out the next day to look for something nicer. The waitress lacks professionalism."

"The property had a security Guard on post. The property had ample parking. The exterior clearly needed maintenance work. The check-in process was touch less, and very quick. I requested a room on the first floor, which was accommodated. The room was clean and spacious. There were a few maintenance issues in the room as well that could be addressed. There were many eateries and restaurants near by. The property was about 17 mins from the Benin City Airport (BNI). Overall, Kenbrill was a...

"clean room"