Breakfast, lunch, dinner served; seafood
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Reviews of Palm Beach Inn and Sea Shells Cabanas

3 out of 5
Palm Beach Inn and Sea Shells Cabanas
200, Galle Road, Bentota

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

ILIA

Disliked: Property conditions & facilities, room comfort
No POOL! Очень скромно и запущено.
No POOL! На мой вопрос - а где же бассейн? Был дан идиотский ответ - вон там море, там и купайтесь! Море необорудованное, все очень запущенное, лежаков мало и они обычно поломанные, нормальный есть только один. За кондей требуется доп/оплата 3000 рупий. Холодильника в номере стандарт нет, но хоть разрешили пользоваться холодильником в столовой, но часто его отключали чтобы включить вентилятор. В целом персонал старается помочь, однако руководство недружелюбно. Больше чем на 1 ночь останавливаться смысла нет.
Stayed 6 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel backs on to a beach that is amazing, by far the cheapest hotel on the main strip, freindly attentive staff, very clean and situated in the centre of the main strip. Booked one night. Stayed for 4
Response from Team at Palm Beach Inn on 17 Mar,2023
Thank you for your review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place.. Nice and big room.. Everything super clean.. Comfy bed.. 10 min walk to the centre.. Everything fine 👍
Stayed 3 nights in Dec 2021
Response from Palm Beach Inn on 13 Mar,2022
Thank you for your encouraging review!

2/10 Terrible

Pirathapan , Colombo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No value for money
Staff were not helpful. Both manager & chef were on leave. No dinner arranged as restaurant was closed & not informed in advance. WiFi & TV were not working & there was no one to resolve this. Staff don’t know how to respect guests. Overall no value for money.
Stayed 1 night in Apr 2018
Response from Reservations on 4 May,2018
Thanks for taking the time to share your comments. Your feedback does concern us very much and this review will be shared with our management. We would like to assure you, on behalf of our management, that necessary action will be taken to investigate the shortcomings you have mentioned with immediate effect.

10/10 Excellent

RJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Reservations on 4 Apr,2018
Thanks for your review!

8/10 Good

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We were staying at this hotel for one night as we are travelling and we were pleasantly surprised. The staff were welcoming and accommodating on arrival and throughout our stay. The room was spacious and clean. The hotel is situated on the beach with sunbeds available. It was a great overnight stay, we would would definitely come back!

2/10 Terrible

Mirko, Belgrade

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this hotel!!!
The worst hotel and service ever! Don't stay there!!! The room we got wasn't the same as on the photo when booking. We felt deceived! Check in was also the slowest ever with an older lady who couldn't understand English and wasn't kind at all. We were looking forward to check out. Expensive for what you get!!! We would suggest hotels.com not to have this hotel in their offer!

4/10 Poor

nishantha

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Georg, Mumbai

Disliked: Room comfort
Awesome beach access, average hotel for high price
The key point of this Hotel is its location next to the beach. You leave the hotel garden, pass the train rails and are basically on the beach, which is in wonderful condition (cleanliness, sun beds, etc.) and calm (only few people there, no vendors strolling around). The hotel itself is still in the process of refurbishment. Our room was brand-new refurbished, however, the standard (e.g. bathroom, fridge, AC) was mediocre by best. Additionally, pests were present (mosquitoes, roaches), since you couldn't close windows / doors entirely during the nighttime. That is all fine for a backpacker budget hotel, however, if you charge 75 USD per night like the hotels next to it (Wunderbar Hotel, Amal Hotel), you should meet their higher standards as well. Payment via card wasn't possible, which is ridiculous with that price if you stay some days. I wouldn't recommend it if you get something else in Bentota for the price.

8/10 Good

Merce Martos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, muy amables, esta bien para pasar una noche
Stayed 1 night in Jul 2022
Response from Palm Beach Inn on 4 Aug,2022
Thank you for your kind review

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020
Response from Reservations on 26 Mar,2020
Thank you for your kind review rating. We are delighted to know that you enjoyed your stay with us and we hope to welcome you again soon.

8/10 Good

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättefint
Jättefint Hotell Bra service Nära till stranden
Response from Reservations on 4 Apr,2018
Thanks for your kind comments! We hope to welcome you again, soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018
Response from Reservations on 6 Feb,2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billigt
Lyhört och knarriga sängar, inte helt fräscht badrum

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hosts and perfect location
Fantastic little hotel right in front of a great ocean view. Just 5 minutes from city Weligama. The hotel service, Noel and his family was absolute perfect. Highly recommended!

6/10 Okay

Verified traveller

Liked: Staff & service
Alle waren sehr freundlich.wir haben auch ein kostenloser Upgrade bekommen.war einfach und sauber aber wir haben deutlich schönere Unterkünfte für den gleichen Preis gehabt. Besitzer waren sehr bemüht. Abendessen war sehr lecker! Strand war traumhaft und menschenleer da wir in November waren (Vorsaison)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

anika, Zell, Anika

Liked: Cleanliness, staff & service, room comfort
Zu Hohe Erwartungen
Ich habe mir anhand der Bilder mehr von diesem Hotel erhofft. Das Zimmer war sehr sauber und war mit einer Klimaanlage und Deckenventilator ausgestattet. Das Bett war ziemlich hart, mag aber jeder anders. Leider funktionierte das kostenlose Wifi nur an der Rezeption und im Restaurant (dort auch nur schwach). Beim Frühstück war die Inhaberin sehr nett, wirkte aber schon fast aufdringlich. In dem Hotel gibt es einen Tuk-Tuk Fahrer, der uns erzählte es wäre ein Hotelservice. Dieser Service kostete aber mehr als Tuk-Tuks, die wir direkt an der Straße anhielten. Auf dem Weg zum Strand sollte man acht vor den vorbeifahrenden Zügen geben!! Es ist kein Warnhinweis angebracht. Erst dachten wir es wäre ein stillgelegtes Gleis, aber dann brauste auf einmal ein Zug an uns vorbei. Der Strandabschnitt ist sehr sauber und mit Liegen und Schirmen ausgestattet.
Weg zum Strand
Weg zum Strand

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Om du vil være alene..
Fantastisk beliggenhet på den fineste delen av Bentota Beach. Veldig rolige omgivelser, man er nesten alene på stranden! Personalet var fantastiske, ordnet med alt vi hadde behov for! Virkelig en plass verdt å besøke!

6/10 Okay

Thomas, Malmö

Liked: Staff & service, room comfort
Helt okej, hade kunnat komma tillbaka
Vi blev varmt välkomnade och fick hjälp med väskor, rummet var fint och välstädat. Tyvärr luktade lite konstigt i rummet, vet inte om det var något sorts rengöringsmedel eller fukt, men det gick hur bra som helst att sova. Vi hade ac i vårt rum. Frukost ingick och vi fick snabbt hjälp och frukosten var vanligt turistfrukost som man får i landet. Hotellet är precis vid en järnväg, går några tåg om dagen, men det störde inte oss. Ligger en liten bit från vägen där det är mycket trafik, men det hör man inte alls inne på hotellet.

6/10 Okay

anthony, colmar 68

Disliked: Staff & service
Mauvais rapport qualité/prix
Mauvais rapport qualité/prix, chambre beaucoup trop chère pour la prestation de l'hôtel (aucune). Vous ne faites qu'y dormir, il n'y a rien d'autre à y faire. Statue du patriarche russe à l'entrée. Mince filet d'eau dans la douche, qui fuit. Bonne literie et bonne CLim. Nourriture qui arrive après 1h d'attente minimum et de la saucisse bas de gamme dans les nouilles à la place des crevettes, poulet et calamars!!! Chambre jamais nettoyée ni serviettes changées même après demande, nous avons fini par passer le balai nous même.Pourtant, c'était notre chambre la plus chère au Sri Lanka!

6/10 Okay

Veronica, Stockholm

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Seashell cabanas bentota
Fantastisk strand. Trevlig personal och tillmötesgående. Ok rum, vi hade standard dubbelrum. Dåligt tryck i duschen.Hade dock ingen koll på vår bokning vi gjort. Och vi fick visa bokningsbekräftelse flera gånger. Och betala rummet kontant. Fanns ingen fungerande kortläsare.

8/10 Good

Linn, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Wery nice place, nice host/hotelowner. She makes nice curry. Authentic place. Quiet beach.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service