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Location is very nice. Breath taking view from the room. Room was large and clean. Bathroom also clean and tidy. They served mouth-watering food. There is a very big garden area with many birds. The hotel staff is very friendly and helpful. It's a unforgettable stay.
Jeewanee
Stayed 1 night in Jul 2020
Response from A on 13 Jul,2020
Dear Sir/Madam, Greetings from Melheim Resort and Spa! Thanks a lot for your feedback! We are glad that you had an excellent time at our hotel. Looking forward to serve you even better on your next visit! Many thanks, Resident Manager, Melheim Resort and Spa, Haputale.
The hotel denied having our booking and asked us to find another accomodation late at night!
Vinney
Stayed 2 nights in Jan 2020
4/10 Poor
Verified traveller
20 Apr,2018
Disliked: Room comfort
STAFF IS TERRIBLE
VERY EXPENSIVE Hotel ,STAFF IS TERRIBLE ,THEY DONT CARE The GEST,RESERVATION STAFF IS WORST ,THEY BLEAM The GEST
Verified traveller
Stayed 1 night in Apr 2018
6/10 Okay
Verified traveller
1 Jan,2017
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mid-range hotel outside of Haputale
The hotel is a decidedly mid-range hotel (despite the price tag indicating otherwise). It's not a boutique hotel. The property is a bit tired. The housekeeping and restaurant service is mostly very good (and was the highlight of our stay), the reception less so. Another highlight was the walk to Lipton's Seat, the start of which was an hour by tuktuk from the hotel.
It was a fantastic stay in this little boutique hotel.Friendly management with customized service. Nice view from top of the mountain. very nice landscaping.
We enjoyed the Melheim Hotel very much. Staff were extremely friendly and helpful. We would have liked to have spent more time at this Hotel. Great views and ambience.