Bereket Holiday Rentals

" Extremely Disappointing Cleanliness at Rixos Park Balek - Room 2166 stay from 5th to 10th Apr I must express my extreme dissatisfaction with the cleanliness of my room during my stay. The standards were simply not up to par. Specifically, there was a noticeable and strong stench coming from the toilet, which was highly unpleasant. Additionally, the floors were dirty, indicating a serious lapse in housekeeping. I expected a much higher standard of hygiene from a resort of this caliber, and unfortunately, this experience fell far short of expectations. I hope management takes immediate steps to improve the standards. "

"With respect to the rating and actual hotel experience, I was disappointed. The hotel has all good amenities that are usually part of an all-inclusive. Food quality and variety was acceptable and rooms/bathrooms were clean and bed was comfortable. The only thing that was extremely bothersome was the way the staff pressurized the guests, including our group, for a positive feedback and review on google and hotels.com and similar websites. They are adamant and some staff even took the phone from polity guests and wrote and posted review on their behalf. The reviews are supposed to be unbiased and represent the true situation. This practice leads me to believe that the reviews and rating does not represent the true rating of the hotel. Will I come here again, I don't think so."

"Bagzhol (one of the waiters) was amazing and very helpful.He was very aware and even before asking was always ready to refill our water,bring us drinks and take our plates.He was very observant. "

"Amazing food, beautiful property "

"Fantastic hotel especially for young children"

"Yes "

"Very good hotel staff and great selection of food every day tasty hot from breakfast to dinner . Some guests should really learn about manners how to queue and not just jump in front of people waiting but not hotels fault "

"Lovely hotel. No problems at all. Would definitely recommend. Special thanks to Deniz and Mirkan our holiday assistants. "

"Drinks and food some of the best we've experienced in the 6 years we've been coming to Antalya. Bathroom design for a family sharing one room excellent as WC seperate. Beds were comfy too. Staff friendly. Downsides for us were really cold outdoor pools even heated pool wasn't warm enough. The slides were only open 2 hours per day, even though we were told from 1/4 they go to summer programme they remained on winter schedule until 31/4 so this is quite misleading. Evening entertainment was very limited, and not enough places to sit indoors. Kids club was extremely basic and lacked security for signing children/out. Peanut allergy sufferers need to avoid this hotel as they serve peanuts and mixed nuts in every bar, and the shells are left all over tables/floor. Why they can't serve alternative snacks or limit to one bar is crazy! Building works going on from 6am -11pm immediately next to block C river side. We had to ask to move room, luckily management agreed, but wish they avoided putting people into this block wherever possible or offered discount/ forewarning. At the very least for those staying in block C they should turn the AC on early for that block so people don't neee their windows open when it's hot in the rooms then find themselves disturbed by noise and dust from the neighbouring building site. Beach sadly was a disappointment. Not Trendys fault, they've done the best they can with what beach they have, but it just didn't feel anywhere close to 5* standards. "