"unfortunately i seem to have gotten a room that is older and in disrepair. the fridge door fell off when i opened it, the sink was cracked and soon turned out to be blocked!.. staff did respond promptly when i let them know about the problems. the room i was in had badly placed slanted ceilings for the gable. luckily i am short or i would have been crawling over the bed to get from one side of the room to the other.
the breakfast is an experience to be missed. the scrambled eggs were rubbery and the pastries not very good. definitely not worth 20 euros. there are other close establishments which provide a delicious breakfast for quite a bit less. do not get the breakfast included with your room because after the first breakfast you will not want it.
the canal outside the restaurant is full of trash and very unappetizing to look at. what could have been a charming view was quite stomach churning. i realize that this is a city problem but i wonder if the hotel could come to an agreement that the trash be skimmed for a fee.
we had an evening meal at the restaurant and it was quite tolerable.
the hotel is well placed to the inter city trains but the elevator and the escalator outside the door that raises you up to the level of the train were both broken. not the best for someone with mobility issues.
i would not stay at this hotel again. in my experience, it was not a 4* by any means."
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