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Citybox Bergen City

3.0 star property
Travelers soak up views of Bryggen Waterfront from the rooftop terrace, then grab coffee from the lobby station before heading out to explore Bergen

Choose dates to view prices

Citybox Bergen City, in Bergen City Centre, offers a practical home base with modern touches. Enjoy impressive views from the rooftop terrace and a business center for work needs. Rooms include free WiFi, and staff assist with luggage storage for a hassle-free stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

A hotel room with a bed, a desk, a chair, a mirror, and a wardrobe.

Family Room

8.6 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a window with curtains, and a radiator.

Double Room, 1 Queen Bed

8.4 out of 10
Very good
(65 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed (Small)

A hotel room with a wooden headboard, two white beds, a bedside table, and a wall-mounted thermostat.

Double Room, 1 Double Bed (Small)

8.6 out of 10
Excellent
(70 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A single bed with a grey blanket, a white pillow, a desk with a chair, and a window with dark curtains.

Single Room

8.8 out of 10
Excellent
(49 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with a bed, bedside table, and a small stool.

Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with a bed, a desk, a chair, a window with curtains, and a view of the outside.

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Located in Bergen City Centre, a neighborhood in Bergen, Citybox Bergen City is near a metro station. The area's natural beauty can be seen at Festplassen and Møhlenpris badeplass, while Bryggen Waterfront and Grieg Hall are cultural highlights. Natural History Collections and Bergen Kunsthall are also worth visiting. Visit our Bergen travel guide
Map
Nygårdsgaten 31, Hovedinngang fra Strømgaten, Bergen, 5015

What's nearby

  • A person holding a large crab leg, with other crab legs and boxes labeled 'NYKÖKT KONGE-' in the background.
    Fish Market
    11 min walk - 1.0 km
  • A coastal town with colorful houses, a waterfront, and a hill in the background.
    Bryggen Waterfront
    12 min walk - 1.1 km
  • A street with colorful buildings, including a yellow one with 'ALFRED SKULSTAD' and a red one with 'SCHJOTT'.
    Bryggen
    15 min walk - 1.3 km
  • University of Bergen
    1 min walk - 0.2 km
  • Grieg Hall
    3 min walk - 0.3 km

Getting around

  • Bergen Station
    5 min walk
  • Nonneseteren Station
    5 min walk
  • Flesland Airport (BGO)
    20 min drive

Restaurants

  • Bergen brunsj
    5 min walk
  • Hoggorm
    1 min walk
  • Kebabhuset
    4 min walk
  • Burger King
    4 min walk
  • Hekkan Burger Bergen
    5 min walk

About this property

Citybox Bergen City

  • Hotel near Hurtigruten Terminal
  • Near Bryggen Waterfront and Bryggen, Citybox Bergen City provides a rooftop terrace, laundry facilities and a business centre. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • An electric car charging station, express check-out and express check-in
    • A TV in reception, a reception hall and multilingual staff
    • A vending machine, a 24-hour front desk and a lift
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 120 rooms have comforts such as free WiFi and sound-insulated walls. Guests reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Bathrooms with showers and hairdryers
    • Heating, limited housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (NOK 300 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (weekly) (for a fee)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Built in 2006
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 199 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 249.0 per night

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: NOK 300 per day(541 ft away; open 24 hours)
  • Pet fee: NOK 199 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: NOK 150 per day
  • Rollaway bed fee: NOK 249.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not permitted at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Citybox Bergen City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of NOK 199 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Citybox Bergen City?

Check-in start time: 3:00 PM; check-in end time: 6:00 AM.

What time is check-out at Citybox Bergen City?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Citybox Bergen City located?

Located in Bergen City Centre, this hotel is within a 15-minute walk of University of Bergen, Hurtigruten Terminal and Bryggen Waterfront. Grieg Hall and Bergen Art Museum are just steps away. Nonneseteren Station is only a 5-minute walk and Nygard Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citybox Bergen City Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 21 out of 1003 reviews

Reviews

Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, clean and tidy, would stay again for a short stop.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

HSIN YI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citybox was doing some slight renovation when I stayed. The room was clean and nice. Bathroom very spacious. Good pizza around the corner, good Thai food across and a nice cafe not far from the location.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise, first time at Citybox, and everything was simple and straight forward. Great communication on all steps of the process, booking to check out. All self serve process, couldn’t have been easier. Able to store luggage after check out, and cafe adjoined to the place. It was great!
Stayed 1 night in Jun 2026
Verified

8/10 Good

Marilou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2026
Verified

6/10 Okay

Yachin

Liked: Staff & service
Disliked: Amenities
This place has a good location. Not far away from the attractions. However, the bathroom is a big concern. After showering, the water splashed almost the entire bathroom floor and made it slippery. Also, there seems to be no ventilation to dry the bathroom. Hope the bathroom can be improved.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean spacious room, great location, helpful staff. Laundry room with card payment was also an unexpected bonus. Downside was that the communal area was being renovated so some facilities were unavailable which was disappointing. Couldn’t work out the air conditioning controls so room got extremely hot at night. Self check-in also didn’t work.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities
Very clean, quite spacious room (we had the regular double). It is not super sound proof but was quiet enough at night and we slept well. Nice communal areas with little kitchen and staff was really friendly! Great location outside of super touristy parts and still walking distance to everything.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Good location, easy check in, spacious room.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Great location, clean, easy check in
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Benjamin

The hotel was perfect for my stay in Bergen. Clean room, comfortable bed
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Good amenities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Bergen. Safe, quiet neighborhood. Clean hotel, very comfortable.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities
Good location, I walked everywhere. Room basic and clean. Staff was friendly. Would recommend.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with added benefits of a customer kitchen etc
Stayed 2 nights in May 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citybox Hotel in Berlin is an excellent hotel. It has a good location within walking distance of the main tourist area. It has light rail stops nearby, and the Central Business District is close by with plenty of options for shopping and dining. The staff was friendly, helpful, and professional and the hotel seemed quite new and clean.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tzachi

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent—clean, modern, and and the location was also great, few minutes walk from the train station. I was also pleasantly surprised by an upgrade to a double room, which was a fantastic touch. While the rooms are on the smaller side, they are modern and have everything you need including a shower. The only thing they don't have is a TV, which is fine by me. Perfect stay.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Fast and uncomplicated Check In/Out, very simple room but all in all for two nights okay and a good price
Stayed 2 nights in Jun 2025
Verified

8/10 Good

CAGRIHAN

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious but very cold despite the heating being on. I asked the staff for support, but the issue was not resolved. The location, however, is excellent.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Well run small hotel. Clean, quiet, and lovely.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean. Staff were very helpful and friendly. Room was a little warm and noisy (facing the main street), other than that a good stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Savanna

Liked: Cleanliness, amenities, property conditions & facilities
Super convenient location to Bergen's most popular spots - I walked everywhere. 5 minute walk from the bus station. Super easy to check in and check out, still felt safe despite super hands off hotel - no staff on site everything via computer. I got upgraded both times I stayed here. Loved it !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kaylene

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Very clean and easy check in. I would recommend this hotel. Currently there is renovations going on.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast at the hotel, one must eat out. We walked to several great breakfast places while we were there. The Thai place across the street is good for dinner. The fish market is a bit long of a walk but the train station is about 5 blocks. Close to the university
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Amenities
Location was good for our needs. The room was warm and stuffy, no ac or fan. Noise from outside was atrocious at all hours of the night. No room cleaning bc of staffing but only 3 small towels provided for 3 of us for 6 days. Our toilet seat was not attached . The layout of the bathroom lacks thought. There is nowhere to keep toiletries, there is nowhere to put soap or shampoo in the shower. Our seal on the shower doors was broken, soaking the entire bathroom with each shower- and no extra towels to clean it up! When we arrived there was a small kitchen area, it was literally demolished one day while we were out. No more access to coffee, tea, refrigerator, etc. and no mini fridge which is super inconvenient.
Stayed 5 nights in May 2026

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