Bergstoep Holiday Rentals

"Beautiful stay! Will come back for sure! The pool is amazing! The view from my room was incredible. "

"Very well situated and refurbished old style hotel."

"Properties a good modern appearance and vibe is good. We loved the outside patio to hangout. It is very close to dining places and walkable to the central areas. The only issue we had was the bed a little hard and we ran into dirty towels on our first night and requested for another clean set."

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"Wonderful hotel right next to a Metro station, making it very convenient. Public parking right outside the hotel which is considerably cheaper than parking in the actual hotel (half the price for us considering we parked at 6:00 PM and then it’s free to park from 11:00 PM to 9:00 AM."

"Room was spacious, clean, and comfortable. Breakfast including buffet and order menu was very good, and the service was great. The front desk staffs were polite and very helpful. The location of the hotel is close to train central station and some of landmarks. We enjoyed stays in the hotel."

"My daughter and I stay for a week and their lounge area was amazing. After sightseeing all day we enjoyed playing cards and having drinks on the comfy couches and seats. Their menu was great and affordable. Good location with short walk to the train station and the market."

"Up front the rooms are small, but this is a trend with urban hotels. It was fine for me as a single guest and the bed was fabulous. The staff are truly outstanding, well trained on hospitality essentials. They go the extra kilometer (and a half) to make you feel at home."

"We arrived late night Door closed took 25 mins for someone to open from reception even by ringing bell. Staff, not friendly. First room was decrepit, headboard scratched deteriorated with nasty stains. A/C not working, sofa chair with horrible brown and white stains all over the seat and backrest. No Kleenex tissues. Room smelled. Hairs hanging from hangers in the closet. Mold inside shower. Etc. We were staying for two nights, yet after the horrible experience we decided to leave the hotel. As I requested for hotel manager, already packed and ready to leave at the lobby, all I was able to get was the front desk manager. She understood perfectly and saw pictures. Finally after a while she offered comp the night charges and pleaded for us not to leave unhappy. She took matter in her own hands and gave us a much nicer (yet still worn out room) but seemed fine. As my wife was going to settle in she opened the toilet seat, and surprise… the upgraded room to make us happy, was filled with urine and excrement. We didn’t not even unpack … we simply stormed out of that nasty, old, dirty hotel. I was going to pay almost 300 Euros and believe me when I say that was not even worth 1 Euro. Cleaning standards for anyone should not be put at test when traveling to a hotel they brag on this site to be excellent. I say this with all honesty and in an effort to help any vacation or business travelers, avoid at all cost!!! Walk a further from train station, and find any other option!! "