Terrace/patio

Reviews of Ferienpark Rübezahl am Müggelsee

Ferienpark Rübezahl am Müggelsee
Müggelheimer Damm 143, Berlin

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 3 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
We had known that there were extra charges added to the bill before staying here but we had not expected just how much. We were charged an extra 250.12 euro at the end of our trip for 4 adults and 2 children. They have tried to charge us this amount twice. We are alerting the visa fraud team about this now. These charges are shocking considering we used our own internet and did not pay for wifi which I understand is very expensive. We were charged over 80 euro to rent bedlinen and towels!! Surprisingly this was not the worst part of our experience with this property. There is a charge if you do not clean various items in the house such as the BBQ grill and the fridge etc. Checkout is at 10am which meant we spent the second last day of our trip cleaning and packing which ruined the end of our stay. In addition they say you have access to a garden but we were told we were told we could not use it because of the robotic lawnmower! This was the worst rental experience of a well travelled family. We should have learned from the previous bad reviews. AVOID BOOKING THIS PROPERTY
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht gefallen hat mir, dass wir bei der Buchung nicht ausdrücklich darüber informiert wurden, dass Wasser und Strom noch extra zu bezahlen sind und dass wir die Betten selbst beziehen mussten.
Stayed 12 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Grundriss des Hauses ist gut. Der Wellnessbereich ist sehr groß. Der Aussenbereich ist großzügig.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tolle Lage, leider etwas weit nach Berlin-Mitte. Fahrzeit ÖPNV rund 1 Stunde... Sehr schöne Häuser und faires Preis-Leistungs-Verhältnis.
Stayed 5 nights in Mar 2019