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Lovely Staff at the Indigo Hotel, so helpful and friendly, very comfortable Beds and amazing Breakfasts, would stay there again.
Karin
Stayed 4 nights in Apr 2024
Response from Indigo on 20 Apr,2024
Dear Karin,Thank you for allowing us to welcome you as our guests and for taking a moment to rate your stay after returning home.Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving.Thank you for your friendly assessment. Your comments help us to motivate our staff members and provide our high-class standards.Your Indigo team
Hotel was modern, chic and spacious. The staff was friendly and accommodating. They even upgraded me to a bigger room upon check in. I would definitely stay here again if ever I find myself back in Berlin.
Gladdys
Response from Hotel Indigo Berlin Ku´damm Team on 23 Dec,2023
Dear Gladdys,thank you very much for your kind feedback and your stay at Hotel Indigo Berlin Kudamm. Great to hear that you enjoyed your stay.We would be happy to welcome you again soon.We wish you happy holidays.With best regardsHotel Indigo Berlin Kudamm Team
Dear Jason,Thank you for allowing us to welcome you as our guest and for taking a moment to rate your stay after your return homeThe satisfaction of our guests is our top priority, so we are always endeavouring to improve the quality of our service. We are therefore all the more pleased that, judging by the points awarded, we were generally able to impress you with our services.Your Hotel Indigo Berlin Ku'damm
Second stay at H Indigo. Great staff and facilities, especially breakfast! Excellent location in Berlin. Would stay a third time!
Suzanne
Stayed 4 nights in Oct 2023
Response from Indigo on 21 Oct,2023
Dear Suzanne,We are delighted that you were our guests and enjoyed your trip to Germany’s capital city. Furthermore, we would like to thank you for taking some time in order to evaluate your stay.Your positive experiences throughout our hotel, confirms that we must keep up the good workQuality, service requests and our guest’s satisfaction are in the first place for our house.We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’dammYour Indigo team
Nice and friendly staffs. Good facility and option for balcony for your room
Meng Chong
Stayed 2 nights in Sep 2023
Response from Indigo on 26 Sept,2023
Dear Meng,We are delighted that you were our guests and enjoyed your trip to Germany’s capital city. Furthermore, we would like to thank you for taking some time in order to evaluate your stay.Your positive experiences throughout our hotel, confirms that we must keep up the good workQuality, service requests and our guest’s satisfaction are in the first place for our house.We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’dammYour Indigo team
Friendly welcome. Nice comfortable room, kept very clean.
Position is quite good near to Zoo the Ku dam and Stein Platz. Good WiFi and English Tv options. Coffee Maker. Very good breakfast with extensive buffet and hot options.
Only negative comment the free water could have been included every day not just the first.
Moira
Stayed 4 nights in Jul 2023
Response from Indigo on 9 Aug,2023
Dear Moira,Thank you for allowing us to welcome you as our guests and for taking a moment to rate your stay after returning home.Your well-being and complete satisfaction are very important to us. Therefore, we appreciate your open words and constructive comments, as this is the only way we can optimise our services and find out in which areas we can improve.Your Hotel Indigo Berlin Ku'damm
Dear Lia,Thank you for allowing us to welcome you as a guest at the Hotel Indigo Berlin Ku'damm. We appreciate you taking the time to tell us about your experience.The satisfaction of our guests is our top priority, so we are always striving to improve our service quality. We are all the more pleased that we were able to inspire you with our services, judging by the points we awarded you.Your Hotel Indigo Berlin Ku'damm
Dear Alejandro,Thank you for allowing us to welcome you as a guest at the Hotel Indigo Berlin Ku'damm. We appreciate you taking the time to tell us about your experience.The satisfaction of our guests is our top priority, so we are always striving to improve our service quality. We are all the more pleased that we were able to inspire you with our services, judging by the points we awarded you.Your Hotel Indigo Berlin Ku'damm
Dear Robert,We are delighted that you have been our guests and enjoyed your stay in Germany’s capital at Hotel Indigo Berlin Ku’damm. We appreciate the feedback given after your stay.Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving. Quality, service requests and our guest’s satisfaction are in the first place for our house. We are excited to read that you enjoyed our comfortable hotel rooms.Your Indigo team
Dear Ngozi,We are delighted that you were our guests and enjoyed your trip to Germany’s capital city. Furthermore, we would like to thank you for taking some time in order to evaluate your stay.Your positive experiences throughout our hotel, confirms that we must keep up the good workQuality, service requests and our guest’s satisfaction are in the first place for our house.We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’dammYour Indigo team
Friendly staff, comfortable room, nice breakfast and conveniently located - we enjoyed this hotel as our base to explore Berlin and would recommend it.
Overall a fantastic property. The staff are very helpful. The breakfast was great ! The central location and proximity to S Bahn makes it a great choice. Also a great value - you can’t go wrong by staying here !
It's a no brainer.
- great location near Kudamm / Zoologischer Garten, easy to reach by train from the BER airport
- very clean and safe feeling hotel
- very fair prices
But the best...
Fantastic friendly and helpful people who work there.
We where so happy that we found the hotel for a reasonable price, as we enjoyed the stay very much.
The staff is extremely friendly - I mean it feels just like really natural friendly.
The breakfast provided a great start for the day and the room was just offering what we where looking for.
No doubt we will stay here again.
Thank you very much
The location is great, and the staff are very friendly and accommodating. I wish the bar/restaurant was open in the evening, but covid times are difficult, i get it.
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Staff particularly friendly and helpful. Quirky decoration in the rooms. Good breakfast - you can order hot food as well as a good budget of meat cheese, mackeral.
Sue
Stayed 4 nights in Feb 2020
Response from Hotel Indigo on 3 Mar,2020
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Location is pretty good if you like the Zoo/KuDamm area like I do. Room was a bit small, but overall everything we needed. Breakfast is worth the price of including. No bar, but who comes to Berlin to sit at a hotel bar.
Nathan
Stayed 3 nights in Jan 2020
Response from Hotel Indigo on 28 Feb,2020
Dear guests,
We are delighted that you have been our guests and enjoyed your stay in Germany’s capital at Hotel Indigo Berlin Ku’damm. We appreciate the feedback given after your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving. Quality, service requests and our guest’s satisfaction are in the first place for our house. We are excited to read that you enjoyed our comfortable hotel rooms.
Thank you for your friendly assessment. Your comments help us to motivate our staff members and provide our high-class standards.
Yours sincerely,
Room little small but beside that everything was exalent
Verified traveller
Stayed 4 nights in Jan 2020
Response from Hotel Indigo on 28 Feb,2020
Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving.
Thank you for your friendly assessment. Your comments help us to motivate our staff members and provide our high-class standards.
Yours sincerely,
Friendliness of staff and management. Good location
Verified traveller
Stayed 3 nights in Dec 2019
Response from Hotel Indigo Berlin Ku’damm on 11 Jan,2020
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Response from Hotel Indigo Berlin Ku’damm on 7 Jan,2020
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Mirror in the bathroom broken, phone and WiFi did not work but front desk staff helped to fix the problem. General condition is not as nice as what Expedia pictures tell, this hotel is over rated, not like a 4.5 star, 3.5 top.
Verified traveller
Stayed 1 night in Dec 2019
Response from Klo on 31 Dec,2019
Dear Guest,
Thank you for staying in our hotel. We are sorry that your room has not accepted to you. If you are next times in Berlin we would like to persuade you with pleasure of it. . .
we are able to do this better!
Kind regards,
K. Lohmeyer
Front Office
vielen Dank, dass wir Sie als unsere Gäste begrüßen durften und Sie sich nach Ihrer Heimkehr einen Moment Zeit genommen haben, Ihren Aufenthalt zu bewerten.
We are delighted that you have been our guests and enjoyed your stay in Germany’s capital at Hotel Indigo Berlin Ku’damm. We appreciate the feedback given after your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving. Quality, service requests and our guest’s satisfaction are in the first place for our house. We are excited to read that you enjoyed our comfortable hotel rooms.
8/10 Good
Verified traveller
17 Dec,2019
Verified traveller
Stayed 2 nights in Dec 2019
Response from Micha on 26 Dec,2019
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Gluewine every evening when we came back to the hotel and nibles
Verified traveller
Stayed 4 nights in Dec 2019
Response from Micha on 26 Dec,2019
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Great staff - especially Michael who provided a very friendly welcome when I arrived after midnight .
Verified traveller
Stayed 1 night in Dec 2019
Response from Michael on 19 Dec,2019
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Hotel is in a great location. Rooms very clean but a little on the small side. We were a group of 18 and check in was terrible despite me contacting the hotel several times to confirm the 10 rooms booked there was still a lot of confusion and rooms not on the system on check in. Advertise all day room service but when I called at 2pm I was told she couldn’t find the chef. Hotel is very nice and contemporary and in a good location but the service is not great
Verified traveller
Stayed 3 nights in Dec 2019
Response from Micha on 26 Dec,2019
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo BERLIN - KU'DAMM.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments.
We had a wonderful stay this weekend. The hotel had changed our rooms so that we had connecting doors between our room and our daughter’s. The receptionists couldn’t have been more helpful. The room was lovely, with some great extra touches. The breakfast was a lovely continental selection...my only complaint was there was no English breakfast tea!
Verified traveller
Stayed 4 nights in Dec 2019
Response from Micha on 26 Dec,2019
We are delighted that you have been our guests and enjoyed your stay in Germany’s capital at Hotel Indigo Berlin Ku’damm. We appreciate the feedback given after your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving. Quality, service requests and our guest’s satisfaction are in the first place for our house. We are excited to read that you enjoyed our comfortable hotel rooms.
Checkin was dreadful. Despite me contacting the hotel several time prior to arrival they still did not have all our rooms booked
Verified traveller
Stayed 1 night in Dec 2019
Response from Klo on 11 Dec,2019
Dear Guest,
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
if you are next times in Berlin we would like to persuade you with pleasure of it. . .
we are able to do this better!
we would look forward to welcoming you as a guest again in Berlin.
Kind regards,
K. Lohmeyer
Front Office
The hotel staff was lovely and the hotel itself was clean and orderly. What I didn't like was the bed, which was small and uncomfortable.
Verified traveller
Stayed 3 nights in Nov 2019
Response from Micha on 26 Dec,2019
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo BERLIN - KU'DAMM.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments.
Pleasent staff, clean and up to date rooms, great location.
Verified traveller
Stayed 3 nights in Aug 2019
Response from Micha on 31 Dec,2019
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
6/10 Okay
Verified traveller
10 Nov,2019
Verified traveller
Stayed 2 nights in Nov 2019
Response from micha on 26 Dec,2019
Thank you for choosing Hotel Indigo and for taking the time to provide feedback about your experience at Hotel Indigo BERLIN - KU'DAMM.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Again, thank you for sharing your comments.
The location was close to the train station, the Tiergarten, and the zoo. The hotel is compact and the rooms are on the small side... but my room was clean, the shower was nice, and the staff was friendly and helpful.
Mike
Stayed 1 night in Aug 2019
Response from Klo on 26 Aug,2019
Dear Mike,
Your positive experiences throughout our hotel, confirms that we must keep up the good work and maintain on this track of improving.
Thank you for your friendly assessment. Your comments help us to motivate our staff members and provide our high-class standards.
Yours sincerely,
K. Lohmeyer
Front Office
I've no concerns regarding the staff or hotel.
Staff where very pleasant and polite and only to willing to help out. Made to feel welcome.
Our hotel room was nice and clean.
Hotel itself was ideally situated so again no concerns or issues.
We loved our first visit to this amazing city and wouldn't hesitate to visit here again and stay at Hotel Indigo.
Verified traveller
Stayed 3 nights in Jul 2019
Response from Klo on 26 Aug,2019
Dear Guest,
We are delighted that you were our guests and enjoyed your trip to Germany’s capital city.
Furthermore, we would like to thank you for taking some time in order to evaluate your stay.
Your positive experiences throughout our hotel, confirms that we must keep up the good work
Quality, service requests and our guest’s satisfaction are in the first place for our house.
We are looking forward to welcome you again at the Hotel Indigo Berlin Ku’damm
Best regards,
K. Lohmeyer
Front Office