All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Perfect location, few steps to transportation, centric to most of the turist spots, easy check in and check out
Sergio
Stayed 7 nights in Sep 2023
Response from Flavius on 29 Sept,2023
Dear Sergio,Thank you very much for your feedback! We really enjoyed having you here and we are glad to see that our staff and facilities fulfilled your expectations. I hope that we get the chance to host you again very soon.Flavius IonitaFront Office
10/10 Excellent
Alex
24 Aug,2023
Liked: Cleanliness
Exactly what I wanted
The property feels fairly automated. You scan your own keycard at reception.
So didn't interact with anyone working in the building. Though my stay was rather short.
Location is mixed I was right above the S bahn station. Fortune that I'm a heavy sleeper. And having that nearby connection was very helpful for my stay.
It was perfect for what I wanted. A place with a kitchenette, close to transportation and not reliant on my non existent German to work.
I will say the main discomfort was a lack of means to cool the flat. No AC or fan so humidity was a killer at night.
Alex
Stayed 4 nights in Aug 2023
Response from Hong Guan Lee/Front Office on 8 Sept,2023
Dear Alex,Thank you for taking time for writing your review. We are very pleased that you rate us will full points! Your issue about the heat during these hot summer days are noted. Management is informed about the need for air-conditioning, as with each summer, it gets hotter. We hope that you had a great time in Berlin staying with us, and hope that to welcome you back again.Best regards,
The site was centrally located making public transport a great choice to get around the city. There was no challenges following the online instructions to be able to check-in and the room was clean and comfortable.
Antonio
Stayed 6 nights in Jun 2023
Response from Hong Guan Lee on 14 Jul,2023
Dear Antonio,Thank you for taking time to write us your review. We are glad to hear that you are agreeable with SMARTments business' concept. We hope you had a nice time in Berlin staying with us. Looking forward to welcoming you back.Best regards,Hong Guan Lee-Front Office-
8/10 Good
Fernando
2 Jul,2023
Liked: Cleanliness, room comfort
Every thing wasvery good, but its very dificult in summer because the room doesnt have AC
Fernando
Stayed 9 nights in Jun 2023
Response from Hong Guan Lee on 14 Jul,2023
Dear Fernando,Thank you for taking time to write us your review. Your suggestion of air-conditioning will be forwarded to the management. We hope you had a nice time in Berlin staying with us. Looking forward to welcoming you back.Best regards,Hong Guan Lee-Front Office-
Excellent! Very clean and safe. I came from USA to visit beautiful Berlin.Recommend to stay especially for all tourist !
Muhyettin
Stayed 8 nights in May 2023
Response from Flavius Ionita on 8 Jun,2023
Dear Guest,First of all thank you for taking some minutes of your time to review our service and facilities. We appreciate the fact that you were one of our guests and we are happy to see that overall you have had a satisfactory experience at SMARTments business. We are looking forward to your next stay.Flavius IonitaFront Office
8/10 Good
Manuel
10 Oct,2022
Manuel
Stayed 8 nights in Sep 2022
8/10 Good
Norma
11 Jul,2022
Liked: Cleanliness, room comfort
Clean and convenient
Wonderful place to stay. The apartment was very clean and quiet. Plenty of space to organize your stuff. The guys in the reception were super helpful and friendly. You won't be disappointed as you have the S-bahn and Tram just around the corner and a very convinient supermarket a few steps from the apartments. I will definitely book this place in the future.
Norma
Stayed 4 nights in Jun 2022
8/10 Good
Dilwyn
Travelled with partner
1 Jul,2022
Liked: Cleanliness
Very good value. Modern, minimalist but well-equipped studios. Very clean. Great shower. Very convenient for S bahn. One or two technical issues - no self-check-in when we arrived at the property but sorted out via phone; and one of the two lifts had problems - but nothing serious. If heatwaves are going to be a regular event, lack of airconditioning might be an issue.
Dilwyn
Stayed 4 nights in Jun 2022
Response from Your SMARTments business team on 7 Jul,2022
Hello Dilwyn,
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.
Your SMARTments business team
The studio was very nice, clean, equipped and cozy. There was even a Nespresso machine in the kitchen with enough capsules for the days of my stay. The staff was friendly and helpful. I enjoyed my stay and I would visit again.
P
Stayed 3 nights in Nov 2017
Response from Your SMARTments Business PRENZLAUER BERG Team on 7 Dec,2017
Dear Guest, thank you very much for the fantastic and friendly review. We are happy to see that you have enjoyed part of our complimentary services for our guests.
We were very happy to host you here in Berlin and we will be glad to welcome you again soon.
8/10 Good
Michael
23 Feb,2024
Michael
Stayed 1 night in Feb 2024
10/10 Excellent
Christian Michael
17 Nov,2023
Liked: Cleanliness, room comfort
Mycket bra boende
Bra hotell. Enkelt, snyggt och rent. Väl fungerande koncept. Extra plus är flertalet S-Bahn och spårvagnslinjer i omedelbar närhet, med vilka det går att ta sig åt vilket håll som helst. Bra butiker alldeles i närheten också.
Stort tack till personalen som var mycket trevlig och hjälpsam.
Christian Michael
Stayed 12 nights in Nov 2023
Response from SMARTments business Team on 7 Dec,2023
Dear Mycket bra boende,We are delighted to hear that you were satisfied with our service. On behalf of the entire team, I would like to thank you for your excellent review!Best regardsYour SMARTments business Team
Das Appartement ist günstig, die S-Bahn und die Tram sind in wenigen Minuten erreichbar. In 20 Minuten ist man in der City.
Das Appartement ist klein , aber es hat eine kleine Küchenzeile mit Kühlschrank, Kaffeeautomat und einen Wasserkocher.
Es gibt genügend Schrankraum für 2 Personen.
Ich kann es sehr empfehlen
Rudolf
Stayed 3 nights in Sep 2023
Response from Flavius Ionita on 9 Oct,2023
Vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt in unserem Appartement zufrieden waren und es weiterempfehlen können.Nochmals vielen Dank für Ihre positive Bewertung und Ihr Vertrauen in SMARTments. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Flavius IonitaFront Office
10/10 Excellent
Verified traveller
Business traveller
15 Sept,2023
Liked: Cleanliness, room comfort
Verified traveller
Stayed 7 nights in Sep 2023
Response from Flavius Ionita on 9 Oct,2023
Dear Guest, Thank you for taking the time to rate your experience in our house. We are glad to see that you enjoyed your stay. We would be very happy to welcome you again. Flavius IonitaFront Office
10/10 Excellent
Csaba
Travelled with group
9 Sept,2023
Liked: Cleanliness, room comfort
Csaba
Stayed 7 nights in Aug 2023
Response from Flavius Ionita on 9 Oct,2023
Dear Csaba, Thank you for taking the time to rate your experience in our house. We are glad to see that you enjoyed your stay. We would be very happy to welcome you again. Flavius IonitaFront Office
8/10 Good
Susanne
21 Jul,2023
Liked: Cleanliness, room comfort
Susanne
Stayed 7 nights in Jul 2023
8/10 Good
Verified traveller
9 Jun,2023
Liked: Cleanliness, room comfort
Verified traveller
Stayed 7 nights in May 2023
8/10 Good
Anne-Eva
5 Jun,2023
Anne-Eva
Stayed 13 nights in May 2023
8/10 Good
Verified traveller
28 May,2023
Liked: Cleanliness, room comfort
Kleines Apartment zur Selbstverpflegung, gute Lage zu Lebensmittelgeschäften und Restaurants, hervorragende Anbindung zur Tram und S-Bahn, Betten etwas unbequem…. Da ist noch Verbesserung!
Verified traveller
Stayed 5 nights in May 2023
Response from Flavius Ionita on 8 Jun,2023
Lieber Gast, vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie mit unserem Haus im gesamten Zufrieden waren. Wir versuchen unser Bestes, um die Erwartungen unserer Gäste zu erfüllen und hoffen eine 10 Punkte Bewertung für Ihren nächsten Aufenthalt bekommen zu können.Flavius IonitaFront Office
8/10 Good
Jan
13 May,2023
Jan
Stayed 5 nights in May 2023
Response from Flavius Ionita on 8 Jun,2023
Lieber Jan,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Schön, dass es Ihnen bei uns gefallen hat. Wir würden uns sehr freuen, Sie wieder bei uns willkommen zu heißen und wünschen eine angenehme Restwoche. Flavius IonitaFront Office
10/10 Excellent
HARIM
3 May,2023
Liked: Cleanliness, room comfort
교통이 편하고 깨끗한 숙소
방이 깔끔하고 커서 매우 맘에 들었습니다. 주방시설도 잘 되어있고 접시, 컵, 조리도구도 다양하게 구비되어 있어서 잘 썻습니다. 시내와 약간 떨어져있지만 트램, 지하철역이 바로 앞이고 큰 마트도 있어 매우 편리했습니다.
또, 창문으로 티비타워가 바로 보여 야경도 예뻤습니다. 다시 베를린에 방문한다면 또 숙박할것 같아요.
HARIM
Stayed 5 nights in Apr 2023
Response from Flavius Ionita Front Office on 4 May,2023
Dear Harim,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that you enjoyed your stay with us we are glad that you found our location convenient.We appreciate your kind words and are glad to know that we met your expectations and that you plan to stay with us again during your next visit to Berlin.Thank you again for your feedback and we look forward to welcoming you back to SMARTments!Flavius IonitaFront Office
8/10 Good
Oliver
1 May,2023
Oliver
Stayed 2 nights in Apr 2023
Response from Flavius Ionita Front Office on 4 May,2023
Dear Oliver,First of all thank you for taking some minutes of your time to review our service and facilities. We appreciate the fact that you were one of our guests and we are happy to see that overall you have had a satisfactory experience at SMARTments business. We are looking forward to your next stay.Flavius IonitaFront Office
Response from Flavius Ionita Front Office on 4 May,2023
Thank you for taking the time to share your feedback with us. We're glad to hear that you found the room to be good. However, we apologize for any discomfort you experienced during your stay. We take all feedback seriously and will work with our housekeeping and maintenance teams to address these issues. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Flavius IonitaFront Office
10/10 Excellent
Samil
Business traveller
9 Mar,2023
Liked: Cleanliness, room comfort
좋아요
깔끔하고 좋습니다.
Samil
Stayed 7 nights in Feb 2023
Response from Flavius Ionita on 20 Mar,2023
Dear Samil,Thank you for taking the time to share your feedback about your recent stay with us. We are glad to hear that you found our hotel to be tidy and nice!Providing a clean and welcoming environment for our guests is one of our top priorities, so it is wonderful to know that our efforts have been recognized. We hope that you had a comfortable and enjoyable stay with us and that you were able to take advantage of our various amenities and services.We appreciate your feedback and look forward to welcoming you back to our hotel in the near future.
El apartamento está muy bien, tiene de todo.
Limpieza: El apartamento estaba limpio. No puedo decir lo mismo de las zonas comunes, aún habiéndolo advertido, los pasillos seguían sin barrer varios días.
Ruidos: Sin ruidos
Colchón: Es mejorable. Creo que es demasiado fino. Si se mueve tu acompañante se mueve todo.
Cafetera: Te dan 3 cápsulas para la que hay en el apartamento. Cuando se acaban bajas al hall y resulta que la tienen apagada. Como puedo tomar café si apagan la máquina de pago ???
Fco. Javier Romeo
Stayed 6 nights in Sep 2022
Response from Hong Guan Lee on 19 Oct,2022
Dear Mister Javier Romeo, Thank you for taking time to share with us your review and giving us your positive feedback of your stay which are important to us. With regards to the corridor, we did went up to check immediatey that morning after reading your email. In fact, the corridor is cleaned on the weekdays. So, maybe you can elaborate on the condition that was unpleasant to you. With regards to the mattress, we are in the process in selecting a new batch. As for the coffee machine in the lobby, it goes automatically on sleep-mode after it is not active for several hours. Then it will be cleaned and ready for service. We are sorry that you were not able to get your morning coffee. The reception is on duty on weekdays, we appreciate assisting all guests. Nevertheless, with we hope to welcome you back again someday!
10/10 Excellent
Sigrid Maria
22 Sept,2022
Sigrid Maria
Stayed 5 nights in Sep 2022
Response from Hong Guan Lee - Front Office on 23 Sept,2022
Liebe Frau Möller,ganz herzlichen Dank für Ihre tolle Bewertung und die Zeit die Sie sich dafür genommen haben. Es ist ein großes Kompliment für uns, dass wir volle Punkte von Ihnen bekommen haben. Wir freuen uns auf Ihre nächsten Besuch!
8/10 Good
Ida
Travelled with group
19 Sept,2022
Disliked: Cleanliness
Ida
Stayed 3 nights in Sep 2022
Response from Hong Guan Lee - Front Office on 23 Sept,2022
Liebe Adler, vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie mit unserem Haus im gesamten Zufrieden waren. Wir versuchen unser Bestes, um die Erwartungen unserer Gäste zu erfüllen. Wir sind sehr stolz auf diese Bewertung und freuen wir uns sehr Sie bald bei uns wieder begrüßen zu dürfen.
Muy bien comunicado, con líneas de tranvía y tren. Apartarmento cómodo y limpio. La cocina es pequeña, si te gusta cocinar, pero está bien equipada. Los alrededores son un poco sucios, pero eso no es responsabilidad del hotel.
Ana Clara
Stayed 7 nights in Jul 2022
Response from Flavius Ionita on 7 Aug,2022
Dear Guest,
Thank you very much for your feedback! We really enjoyed having you here and we are glad to see that our staff and facilities fulfilled your expectations. I hope that we get the chance to host you again very soon.
Flavius Ionita
Front Office
10/10 Excellent
Veronica
22 Jul,2022
Liked: Cleanliness, room comfort
Veronica
Stayed 3 nights in Jul 2022
4/10 Poor
Per
2 Jul,2022
Liked: Cleanliness, room comfort
Per
Stayed 4 nights in Jun 2022
10/10 Excellent
Andre
29 May,2022
Liked: Cleanliness, room comfort
Hervorragende Lage und Ausstattung für Verpflegung um einen Wettkampf im SSE zu besuchen
Andre
Stayed 5 nights in May 2022
Response from Flavius Ionita on 3 Jun,2022
Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen und wünschen Ihnen ein schönes Pfingstwochenende.
Ihr Team @ SMARTments business PRENZLAUER BERG
10/10 Excellent
Peter Hwan
Travelled with group
9 Apr,2022
Liked: Cleanliness, room comfort
Fantastisk lille studio lejlighed - Eget køkken og bad. Gratis parkering og U-bahn lige ved siden af hotellet! Perfekt! 🤗
Peter Hwan
Stayed 2 nights in Apr 2022
Response from Marco Martone on 2 May,2022
Dear Peter,
Thank you for taking the time to tell us about your experience in our house. We are glad to see that you enjoyed your stay. We would be happy to welcome you again.
Your SMARTments business team
Die Appartements sind zum Wohlfühlen. Das Personal ist sehr nett und alles ist unkompliziert. Danke für einen schönen Aufenthalt. Es gibt leckeren Kaffee.
Moni
Stayed 3 nights in Sep 2017
Response from SMARTments business PRENZLAUER BERG on 7 Dec,2017
Lieber Gast, vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass Sie mit unserem Haus im gesamten Zufrieden waren. Auf ein baldiges Wiedersehen! Das SMARTments Business PRENZLAUER BERG Team