Bertren Holiday Rentals

"La chambre est spacieuse et le lit confortable."

"Staff lovely could not do enough for you very clean hotel food was good not a huge choice but good quality drink's very good and cheap £4.86 for 2 large san Miguel on draft spa very good gym looked good outside excellent little local bar also very cheap and packed in evenings room was very clean but smelly slightly of damp but great size for triple room 2 beds and two excellent bathrooms and if facing side street very close to opposite balcony’s noisy youngsters at 5am not hotels fault I would recommend and stay here again opt for pool view "

"Great hotel"

"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful. By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available. After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel. To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry. This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company. There are better options for real hotels directly across the street."

"Property is located in the small Spanish Village of Les. Great Mountain View’s in all directions The hotel is centrally located, close to multiple cafés, bars and a few restaurants that are right along a watershed that runs through the village. Staff was very friendly and accommodating and I got one four parking spots right out front. Stayed two nights and caught the Tour de France in Bagneres de Luchon. Les is about a 30 min drive but far enough to be uncrowded and quiet. Stayed with my GF and Service dog. Would definitely stay again. Only con is the pillows. Like a rolled up sleeping bags. We asked for flatter more comfortable ones and the hostess/ Mgr found us two flat soft ones. 👍"

"The hotel is located on a side road in a modest size village. Very little traffic passes so it's not likely to attract passing trade but does mean it's very quiet with no vehicle noise in the rooms. The staff speak good English so communication isn't a problem. The room has a balcony with views of the mountains in the distance. Breakfast costs extra but is of high quality. The only issue is the soap dispenser in the bathroom was empty but the shower gel provided an alternative."

"Property was full and not enough close parking. The beds were really uncomfortable. I think that for the high price we’ve paid the conditions could be better. The lady in the reception was adorable, the bedsheets and towels were exceptionally clean. It was only 3 minutes away (car) from downtown and the telecabine. The apartment was big including the rooms. "