10/10
The hotel staff are very friendly and caring. They speak good English and were genuinely interested in making the guests' stay pleasant and also providing information about the city. We did have a issue with the wrong room type when checking in, but the kind lady from the reception checked it for us and apologised for the mistake. Suite room is definitely worth paying some extra money for (modern and spacious). Breakfast was from 8am till 11am. The food choice for breakfast was rather limited, but what they had was very good and tasty (hummus, fresh bread, etc). Hotel and surroundings felt very safe, although it is about 20 minutes walking from Bethlehem city center.
Jacob
Stayed 2 nights in Apr 2018