"Through Expedia, I've been able to secure several nice stays for budget prices. This was a different, inferior experience. They tried to make it seem 'economy' .I was annoyed by automatic messages from 'Harry' telling me to text after 2 for a code, when check in started and when I'd arrive by pre-arranged means. I needed to swiftly check in but when I texted a little earlier to ensure my instructions arrived on time, I got an immediate response "19 mins and counting!" Then, when in the adjacent minster, a salvo of texts went off. This is the only contact I had with clearly absent staff. We are to enter by the side door - telling, There's no welcome message; the few scruffy leaflets don't pertain to Beverley. There's no lift. The many stairs are awkward; some don't have rails. When booking, I saw pics of an ensuite or private bathroom, but there wasn't even a sink or a mirror in mine. Illegal? There were several others to share the facilties with and Yale locks, so I felt anxious about locking myself out. Mine was clearly squeezed into a 'family suite' - which wasn't let out as such, since its number was appended on the few signs throughout the building. Some doors were unmarked and it was confusing to find one's way. The walls were thin, the pillows and duvet cheap and lumpy, the bed weak. There was a fridge which gurgled through the night. The Minster clock sang every 15 mins through the night. And the walls were very thin. The only good thing was the nice view over town."