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"The customer service was great"

"We liked everything about the property but unfortunately we could only looked at the lovely gardens through the windows due to the weather. Would highly recommend this hotel"

"Great check-in. Clear instructions. Friendly staff. Room was spacious and clean. The only issue was that the sink was blocked. Upon reporting, it was sorted out very quickly. I would love to have had the bar stay open lknger than the 11 PM"

"The Malmaison is in an old prison, close to the train station and close to areas of interest in Oxford. The staff was excellent and very helpful. Our room was comfortable, but the lack of a refrigerator was disappointing. (The staff was happy to deliver a bucket of ice upon request.) We enjoyed breakfast at their restaurant. There were also excellent lunch and dinner options within an easy walk. We enjoyed our stay and recommend it to others."

"It was a grear hotel "

"There was nothing to dislike about the hotel ! For us it was absolutely amazing, perfect , The whole experience was absolutely great ! Big thank you to Geri and all his amazing staff for making my Daughter Lisa and our lovely friend who met us at the hotel soo very welcome "

"Great 2-day stay for a local event. Upgraded room was lovely and we used the spa too. Dinner was great with many gluten-free options. Only issue was poor breakfast options and having no coffee a big downer :("

"Good value for money. "

"Rooms are neat and tidy, staff are polite and helpful. Definitely recommed the hotel. Though the dinner options are very less within the hotel for Vegetarians, and almost no dinings options outside the hotel as well. So come prepared accordingly"