Search Lodges in Big Bear Lake

"Maybe the hot tub was not what i thought it would be but the property is beautiful- and on the lake- the units are clean and spacious- I loved the balcony!"

"The staff are so friendly! We love coming here! "

"Reserved and paid for the quadruple family room. Upon check-in we went to our room and saw that it only had two beds and not the four we reserved. Front desk informed up that our room was no longer available. Despite the room that they moved us into being much cheaper they refused to refund any of our payment and informed up all they could do is either give us our current room with no discount or refund the room in which case we would need to find a different property to reserve. Granted this whole time I was only dealing with the front desk and they were texting the manager back and forth when dealing with me. I went on to tell them that I was in town for my Aunt's funeral and their customer service was non-existent and that I would be leaving a 1 star review at which point he replied that that was fine and he knew that. "

"I have no complaints, our stay was perfect. Anytime we needed anything, the staff was ready and able to help."

"Perfect location right in the village and view of the lake. "

"The room was super cute and really quite. The room had everything we needed. The staff was extremely friendly. We were booked for 2 nights but ended up staying 3 nights. Parking was right in front of our room. The only thing was the floor in the room didn't seem very clean. Not sure if it was because it was a pet friendly room. Other than that we will be back. Highly recommend this location. "

"A clean, well located property, with excellent views of the lake and the dock for boats. The sounds of water rippling , the quack and chirping of ducks and birds help to enjoy a relaxation experience."

"Small room, but big bed and had everything I needed. The only downside was that all the pillows were very big and dense, hard rather than soft. Otherwise, I stay here often and am always satisfied. Nice staff."

"The location was a major highlight—being close to downtown made everything super convenient. However, our stay had a few disappointing aspects. We specifically booked this hotel for the pool during our kids’ spring break, only to find it was closed. While it’s mentioned in the fine print that it’s seasonal, it was still a big letdown. The room was spacious enough for our family, which we appreciated, but the beds were uncomfortable. The blackout shades also didn’t block much light, so we were all waking up very early. To top it off, there were ants in both the kitchen and master bathroom when we arrived, which was frustrating. Overall, great location, but several issues took away from the experience."