"Well. The room was very loud! AC was so loud when it clicked on! Toilet flushed scary loud! So I had to go get earplugs so I could sleep. The front desk staff was great!!!"
"Being 62 years old this was the worst hotel experience I can remember. I filed a complaint with the corporate office and haven't heard a word. Checked in on Wednesday the 9th of June and checked out Sunday the 14th to visit grandkids.
We checked in and since we were going to be there a while we had some real unpacking to do. While unpacking we noticed their was zero cable guide available on the cable service or written on a cheat sheet. So the channels were labeled 32.1, 8.6 ??? With zero navigation except going through every channel. We notified the manager and they said they would have the guide on our return. On our departure Sunday we received no relief. 1st night we took off our shoes and the carpet was soaked, the keys no longer functioned, the hallway smelled like a pot growing factory, the faucet would not stop running, and the carpeting was frazzled and in disrepair and the room smelled moldy. We told management all of these items and so far heard nothing! We left the ac on while we toured Chicago on full blast and helped with the smell. No other rooms were available plus they never cleaned the room. They said they clean on Thursdays and Mondays. I asked what day it was and the manager said Thursday! OK why wasn't the room cleaned and all the other issues addressed since it's Thursday? They promised to comp us and get in touch and have not heard a word. I will leave a review on social media platforms if they continue to not address the situation."
Holiday Inn Express & Suites Aurora - Naperville by IHG
10/10 Excellent
"We enjoyed the family suite which was quite a treat… Bunkbeds and Video console kept the kids very happy when we were in the room, which wasn’t much… We enjoyed the local area and would definitely be back for another stay!"
Yes, there are holiday rentals close to the most popular sights in Big Rock, or you can select a more secluded option if you're looking for a relaxing stay.
What’s there to see and do in Big Rock?
While exploring the area, visit family-friendly sights like Sugar Grove Family Fun Center, or get outside and enjoy nature at Fabyan Villa Museum & Japanese Garden. Raging Waves Waterpark and Cedardell Golf Club are a couple of places you'll find in the wider area.
What’s a holiday rental in Big Rock like?
Holiday rentals are private properties where you can stay for a few weeks, or just a few days, in Big Rock. Holiday rentals offer amenities such as hot tubs, fire pits and patios so you'll have all the comforts of home. If you're concerned about a sanitised environment, a holiday rental can provide a sense of safety away from shared hotel lifts and bustling concierge desks while still allowing you a great travel experience. You'll also find more space in a holiday rental than in a traditional hotel, which makes a holiday rental a great choice for families.
Go further with the Expedia app
Save on select hotels and earn double points when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
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