Bigelow Holidays

Rooms were spacious, clean and comfy. The entire staff made the stay 5 star!

We had a great stay! We’ve been to the crossroads plenty of times for their lobby bar and rooftop bar during the summer but this was our first time staying in a room and it was super nice. We loved how the crossroads was close to plenty of fun places we could walk too.

Staff was very helpful and friendly but I had several issues with our door and it staying locked, which made me feel unsafe.

My wife and I came for a weekend stay to celebrate her birthday as well as my granddaughter's first. Check in was smooth and efficient courtesy of Tashae. She assisted us throughout our stay leaving a lounge gift card and arranging the hotel's shuttle service for dinner later that even which is a real plus for me serving the Plaza neighborhood. We were pleased with our room on the sixth floor and had positive interactions with everyone we interacted with. Did not make it to the gym or the rooftop but we will have this property high on our list on our next visit to KC. Our only issues were worn out pillows which detracted from the nice bed and the confusing signage in the underground parking lot.

Not courteous. Dismissive. Inebriated people yelling in the parking lot. Not the level of stay expected so far. Room needs maintenance to remove the heavy lime scaling from the fixtures.