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"we were re-imbursed the cleaning money. The property was disgusting. Hair in beds, foot particles on range, on kitchen floor and dinning area. The condition of the property was more in tune with a hostel rather than a house for a family. The list of things that need to be fixed is to long. From patio doors that didn't close to stair banister hanging off the wall. There was only 1/4 toilet roll in the house for two toilets. We had to wash the sheets before we could sleep in the beds."

"Family of five stayed for a birthday weekend. Beautiful homely spacious cottage, perfect for a group or family. Ensuite bathrooms ensured everyone had space & privacy. The garden is perfect for relaxing & games room brought the family together for valuable social time. It is beside a busy A road, so not exactly quiet. So not ideal for a light sleeper. The lakes were not accessible on foot so a drive into St Neots, to the park, river, pubs, shops & cafes was ideal."

"I didn't receive any instructions for self check in until I called the letting agent. The property is dark and dingy. It smelled damp and was cluttered with unnecessary furniture (large sofa foot stool, 4 armchairs, 4chairs, fridge freezer & non working fridge, for a double room). The decor is very worn with signs of damage. The carpets are stained. The external area was very overgrown with weeds. The TV remote didn't work and there was no TV ariel connected. The undercounter lights flashed on...

"Pet hairs, live and dead flies everywhere. Surfaces had clearly not been dusted in weeks. Microwave and cutlery but no sink to use except the bathroom. Toilet brush had remnants from previous guests. Hot water was intermittent. I went a day unable to shower. The bed was comfy and location peaceful but totally devoid of wildlife"