Is Pensión Plaza Nueva pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pensión Plaza Nueva?

Pensión Plaza Nueva doesn't offer parking.

What time is check-in at Pensión Plaza Nueva?

Check-in start time: 2:00 PM; check-in end time: anytime.

Where is Pensión Plaza Nueva located?

Located in Bilbao City Centre, this pension is steps away from Plaza Nueva and Arriaga Theater. Santiago Cathedral and Plaza Moyua are also within 15 minutes. Casco Viejo Station and Arriga Tram Stop are within a 5-minute walk.

Pensión Plaza Nueva Reviews, Deals & Photos 2025

10/10 Excellent

William

26 Jun, 2025

Bed was extremely comfortable. Location was excellent in a desirable part of Bilbao. Plenty of terrific eateries in the surrounding area.

Stayed 1 night in Jun 2025

10/10 Excellent

Chloe

16 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our stay - in the square very convenient for bars and dining options in the plaza. Heart of old town easy to walk everywhere. As you are on the square some noise but with windows closed its fairly quiet and did not bother us. Room was spacious, comfortable and clean with all needed amenities. Easy check in and check out as sent codes ahead of arrival.

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

15 Jul, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute place great location

Nice room in a great location looking directly out on to Plaza Nueva. The square is very lively in the evenings but quietens down around midnight Keyless entry with a system of door codes to get in which were pretty straightforward.

Stayed 1 night in Jul 2024

10/10 Excellent

Dmitri

24 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic! Thank you so much

Stayed 2 nights in Oct 2024

10/10 Excellent

Israel

24 Apr, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is located inside the plaza nueva which makes it an excellent place from where to walk to shops, restaurants, bars, and cafe all within the plaza

Stayed 2 nights in Apr 2023

10/10 Excellent

Dana

5 May, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic location, staff, room, very clean and secure. From the moment of booking to departure Danny and the staff were very hospitable. We’d go back in a heartbeat and highly recommend to all travellers.

Stayed 1 night in May 2023

8/10 Good

Paul

27 Oct, 2022

Liked: Staff & service, amenities, property conditions & facilities

Great location - the heart of a historical bull fighting square now converted to cafes and shops. Easy to access room with no hassle online check-in. Price was pleasing as well.

Stayed 1 night in Oct 2022

10/10 Excellent

JOANNE

24 Oct, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, could do with wifi

Great stay, had slight issue with door however it was quickly resolved. Would be great if there were at least 1 english tv channel and internet access on the wifi, Would stay again

Stayed 3 nights in Oct 2022

8/10 Good

Alexandra

18 Apr, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great, right in the middle of old city. Unfortunately our room had windows right towards the plaza Nueva and it was very noisy until late at night

Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

26 Sept, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the middle of the old town in Bilbao. Really easy to get around from this location. Walk into the city centre into 10-15 mins, Guggenheim in about 20 mins, Metro to the beach (Getxo) takes about 25 mins. Highly recommended

Stayed 4 nights in Sep 2022

10/10 Excellent

Urvi

24 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute space and perfect place!

Great location!!! Honestly the room is in the middle of the old town so it’s easy to get everywhere from here! Just be prepared that the room itself is A bit small, but that’s expected with European rooms. Other than that I gave my stay a five out of five stars! I’ll definitely be back it’s perfect for a friends trip or solo trip.

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

3 Apr, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional surprise in the centre of Bilbao. Check in all online, coded locks to building. Clean and well maintained. Highly recommended.

Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

13 Jun, 2024

Disliked: Staff & service, room comfort

I couldn't drop off my luggage before the checkin time. At night there were lots of singing and noises just outside my room which interrupted my sleeping for an early flight in the following morning. The info on taxi provided was not helpful.

Stayed 1 night in Jun 2024

8/10 Good

Francisco

18 Sept, 2023

Liked: Cleanliness, staff & service

The pension is located in an unbeatable place for the beach goer. Plenty of good restaurants and bars very close by. The room was clean but it shows age. The AC was good and the room had good sunlight. The real minus was the bed. Two small twin beds just place together and not even attached to each other. So if you move at night like I do, you will end in between the beds! The beds were really small and uncomfortable. With a few changes this place would be a jewel because of the location.

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

10 Mar, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall, a great room in a central location. The room was ready when I arrived and Igdanny was very helpful sharing information on getting around the city and provided outstanding customer service. The room is well sized for a single person, the bed was comfortable and amenities good for the cost of the room. The pension is located in the old town square, above a set of shops and restaurants (all very good ones). The area can feel noisy and busy, the pension is located on the first floor above the restaurants. If you are someone who needs total peace and quiet maybe not for you. However, not an issue for my stay, the benefit of the area outweighed the main square location (restaurants closed around 12am). A good selection of places to eat just a few seconds away if you don't feel like wandering out too far with supermarkets a few minutes walk away. The tram, bus, train and metro are minutes away from the pension and everywhere is walkable. Lots of information on things to do and the building felt secure. The pension was clean, tidy and accessible (lift in the building). Customer service was outstanding from start to finish. If the room was slightly larger, a seating area would have been nice and a few extra pillows, daily towel changes would be beneficially. However, I have no doubt if requested they would have been provided. A great place to stay, with great staff and an even better location will stay again and would recommend. Thank you.

Stayed 4 nights in Mar 2024

2/10 Terrible

Irina

16 Apr, 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

We arrived to the mention around 11:00 pm. We were looking for a bottle of water to take a medicine. Good thing that I found a bar, where I was able to buy a water. After spending on night both of us felt headache, dizziness, weakness, vomiting, and confusion. But we were able to go on walking tour. Next day we had to cancel all our tours because of our condition. I called the host to see if we can have a late checkout because we can not go anywhere and our bus was living in the evening. They told us that we need to make a new reservation, which I did. In Madrid we stayed at the beautiful hotel and for extended checkout they charged us only 40 euros, here we had to pay 125.00 euros, but on their reservation page they promised complementary drink. I don't think I have to explain there was no drinks. But our condition was getting worst. I opened a window and felt that we are brithing with carbon monoxide elevated level. Level of noise outside was around 48 decibels, because this square has 8 or 9 beautiful restaurants on yhe first floor. Locals are coming all day long to have a drink and food. I don't know that Is wrong with that room where we stayed, but I have a suspicion that carbon monoxide detectors either not working or missing. For us that was terrible experience.

Stayed 2 nights in Apr 2023

10/10 Excellent

Xavier

26 Apr, 2025

Stayed 1 night in Apr 2025

8/10 Good

Xavier

6 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Correcto

Todo correcto. Volvere

Stayed 2 nights in Oct 2024

6/10 Okay

Naoki

2 Jul, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Suwatana

5 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

12 May, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El sitio es muy céntrico. La habitación muy cómoda y limpia .la cama muy cómoda (quizá los almohadas un poco duras) por lo demás todo perfecto y las facilidades para el check in muy bien. Recomendable

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

25 Feb, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Insonorización cero

El alojamiento en líneas generales está bien, su estado, limpieza y ubicación. El gran inconveniente es la insonorización. Se ubica justo encima de un bar restaurante y contando que está dentro de los soportales y zona de bares el ruido desde que estos comienzan la jornada es incesante y elevado. Se escucha perfectamente toda conversación y ruido de la calle durante toda la jornada de abertura de los mismos

Stayed 1 night in Feb 2024

8/10 Good

Cornelis

9 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ligt echt op Plaza Nueva, vlakbij metrostation . Met Brikacard alles makkelijk te bereiken. Goede pintxo's in de omgeving.

Stayed 3 nights in Feb 2024

10/10 Excellent

Jose Miguel

25 Jan, 2024

Liked: Cleanliness, property conditions & facilities

Quiza demasiado ruido de noche. Por lo demas es el mejor lugar para estar alojado, dada la cercania de bares y restaurantes.

Stayed 2 nights in Jan 2024

10/10 Excellent

Karina Mancilla

19 Nov, 2023

Stayed 2 nights in Nov 2023

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Pensión Plaza Nueva

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Single Room (Azul Añil)

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Double Room (Oro Viejo)

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Deluxe Double Room (Gris Grafito)

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