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Reviews of The Strawberry Bank

3 out of 5
The Strawberry Bank
Main Road, Meriden, Solihull, England

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 848 reviews" "
Rating 8 - Good. 300 out of 848 reviews" "
Rating 6 - Okay. 125 out of 848 reviews" "
Rating 4 - Poor. 58 out of 848 reviews" "
Rating 2 - Terrible. 33 out of 848 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kirsty

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of damp in the room and strong smell of paint
Stayed 2 nights in Mar 2024

10/10 Excellent

Kiran

Stayed 1 night in Feb 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Very good value for the facilities. A little tired in places but effort has been made to present as well as possible and clean. Restaurant had a good atmosphere and staff provided good friendly service. Sat and relaxed in front of fire after our meal and it was a pleasant and enjoyable experience. Overall - excellent value. Receptionist most helpful and friendly too.
Stayed 1 night in Feb 2024

8/10 Good

Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant lobby with nice smelling candle, nice room, very nice bar and restaurant
Stayed 1 night in Feb 2024

6/10 Okay

Kim

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Looking very tired, room 326 had a tiny electric radiator and Tuesday on arrival was freezing cold and radiator couldnt warm room up. Complained and a portable electrical radiator was provided which helped.
Stayed 3 nights in Feb 2024

8/10 Good

Mrs Denise

Travelled with partner
Liked: Staff & service, amenities
People being warned of potential vehicle content theft as shows on at NEC Lots cctv but ………
Stayed 1 night in Feb 2024

8/10 Good

Sarah

Stayed 1 night in Jan 2024

8/10 Good

Bill

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, lovely staff, very comfortable, definitley recommend
Stayed 1 night in Jan 2024

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Judith

Travelled with group
Disliked: Staff & service, property conditions & facilities
My friend and I stayed for one night, Saturday the 8th Jan 2024. The staff was very friendly and helpful. we had a large room.. a few issues.. wall paper was coming off the wall behind the bed, toilet seat was loose, the heaters were old. worked after a while the room became warm. the hall way was cold and plaster coming off . It needs a bit of TLC. but would stay again..
Stayed 1 night in Jan 2024

6/10 Okay

Darril

Business traveller
Liked: Cleanliness, room comfort
No hot water
It was ok, but for the week our team was there, they had no hot water in the showers. This was reported and still no hot water. Our company Van had been broken into, and apparently it’s a hot spot for vans. Another set of vans broken into a couple of weeks ago.
Stayed 4 nights in Jan 2024

6/10 Okay

Neil

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Stayed 1 night in Dec 2023

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, we stayed overnight before flying from Birmingham airport. Quiet location. Comfy bed and the room has a desk which is good if you need to do work. All in all, no complaints.

2/10 Terrible

Ron

Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Adam

Business traveller
Good cheap, no frills digs. Good nights sleep and good value for money, but not the best in quality.
Stayed 1 night in Nov 2023

6/10 Okay

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold
The place was freezing cold , and the further down the corridor your room the colder it got.
Stayed 1 night in Dec 2023

10/10 Excellent

Kei Yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cath on 10 Dec,2023
Thank you so much for your positive review, We appreciate your input.

10/10 Excellent

Clare

Stayed 1 night in Dec 2023

6/10 Okay

Nick

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Couple changes could be a great hotel .
Nice staff , couple issues with room . Zero degrees outside , walking into the room couldn’t have been much warmer . Old style electric radiator that was slow to warm the room and an old fashioned loudly ticking manual timer fitted to it . So essentially the choice became sleep or put up with the cold . Groundfloor rooms suffer with paper thin walls and more importantly , ceilings . Rooms could also do with curtains , feels quite and bleak cold in terms of decor . Positives , comfy bed , good shower , decent wifi , good size TV . Food was good in the pub too .
Stayed 2 nights in Nov 2023

4/10 Poor

Russ

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
But of a dump, very uncomfortable bed, unclean bathroom with the glass shower door hanging by a thread. Nobody on reception to help with issues. Breakfast in the morning is very limited if you don’t eat meat but you still get charged £12.95 even though half of the menu isn’t available to you. Very poor Hotel with clueless staff that wonder around with no direction at all. The only decent member of staff was the woman behind the bar in the evening. I would t go there again if they paid me.
Stayed 1 night in Nov 2023

8/10 Good

elizabeth

Stayed 1 night in Nov 2023

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, staff & service
Good location for nec
Stayed 2 nights in Nov 2023

10/10 Excellent

Lizzie

Stayed 1 night in Nov 2023

8/10 Good

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
good food and bar, good quality for the price, useful for NEC. good parking. helpful staff.
Stayed 1 night in Nov 2023

4/10 Poor

John

Travelled with partner
Liked: Staff & service
On first impression the outside looked nice but as walking down the corridor the paint was flaking and looks like damp and mould on the ceilings. The food was very nice. The bed was comfortable and the shower room was very clean.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic picking
I just amazed that with a little tidy up it would be great, as in redecoration, so a proper rub down, and paint. Front door had a batten starting to depart. Insude thevroom was good, ever so slight mould roundvthe shower tray, byt the wrong shower hose was fitted so the shower head keft falling out the holder , silly really room 125
Stayed 1 night in Nov 2023

8/10 Good

emma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely, comfy stay
Lovely location, fantastic breakfast, comfy bed. Nice shower. Only little things were that the room was quite dark, needs another light and no plug sockets near beds for charging. Oh and we needed a little drink and snack after a concert (back after midnight) and the vending machine was almost empty so couldn't. All staff were lovely and helpful and we would stay again.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Noisy
Very noisy so if you are looking for a good nights sleep then this place is not recommended!
Stayed 1 night in Nov 2023
Response from Cath on 9 Nov,2023
Good afternoonSorry you were disappointed with your stay but we do appreciate your feed back.Thank you

8/10 Good

Mandinika

Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Staff and restaurant were very good but our room was very noisy, the bed not very comfortable and the towels were unnecessarily changed. Good location for NEC and excellent Indian restaurant in the village.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vicky

Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in Oct 2023

8/10 Good

Kenneth

Stayed 2 nights in Oct 2023

6/10 Okay

Anne

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed was clean and comfortable but whole place needs painted , new carpets and furniture, need hooks in toilet to hang towels …… had to ask for a hairdryer whole place needs update
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Not reliable food service
Kitchen was closed despite having paid for a cooked breakfast....
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Two night business
Great breakfast, mattress needs renewing.
Stayed 2 nights in Oct 2023

8/10 Good

Liam

Business traveller
Good staff attitude, clean and value for money
Stayed 2 nights in Sep 2023
Response from Cath on 12 Oct,2023
Thank you for your commentsWe appreciate your feedback

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
OK … but don’t expect any customer service.
At check in the member of staff couldn’t have seen less interested if the tried. It felt like I had inconvenienced them by asking to check in to the hotel!
Stayed 1 night in Oct 2023

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's bigger than expected. The views are incredible, lovely surroundings, friendly staff, clean and spacious rooms with en-suite, close to the airport, co-op and other amenities within walking distance. The building is older so you can hear the odd creak of the floorboards above. The car park is gated so secure.
Stayed 1 night in Oct 2023

4/10 Poor

Taj

Business traveller
Disliked: Staff & service
Pooet
Rooms a bit dated but ok. Food very poor. Waited over 40 mins because there was a large party of people then got a supposed fajita chicken salad. Just a load of leaves with a few bits of white chicken for £14. Breakfast wasn't much better.
Stayed 1 night in Sep 2023
Response from Cath on 30 Sept,2023
Sorry to hear you were not happy with your stay but your im put is appreciated

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

christine

Stayed 1 night in Sep 2023

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities
Fantastic place to stay
Stayed 1 night in Sep 2023