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Reviews of Fairfield Inn & Suites by Marriott Bloomington

2.5 out of 5
Fairfield Inn & Suites by Marriott Bloomington
120 Fairfield Drive, Bloomington, IN

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 947 reviews" "
Rating 8 - Good. 336 out of 947 reviews" "
Rating 6 - Okay. 110 out of 947 reviews" "
Rating 4 - Poor. 55 out of 947 reviews" "
Rating 2 - Terrible. 46 out of 947 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Nora

Travelled with group
Disliked: Property conditions & facilities
Stayed at this hotel for one night for IU graduation. Very nice and friendly staff. The hotel is a bit tired, needs a makeover. The AC unit was very noisy, we couldn’t sleep with the AC on.
Stayed 1 night in May 2024

8/10 Good

Arati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast can be better. More fresh fruits than frozen.
Stayed 3 nights in May 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service
It was a nice stay, I have no complaints.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good price. Close enough to IU campus for convenience, but not too close for noise.
Stayed 2 nights in May 2024

6/10 Okay

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms and lobby need updating.
Stayed 2 nights in May 2024

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED EVERYTHING!!!
Stayed 3 nights in Apr 2024
Response from Fairfield Inn and Suites Staff on 26 Apr,2024
We are thrilled to hear that you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Priya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Too noisy. No blackout curtains on the first floor. Kept me awake
Stayed 2 nights in Apr 2024
Response from Fairfield Inn and Suites Staff on 26 Apr,2024
We apologize for the noise on the first floor. In the future, you can let the front desk know and we can get you on a different floor if available. We want our guests to sleep soundly at night! We hope to see you soon.

8/10 Good

Audra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Fairfield Inn and Suites Staff on 17 Apr,2024
Thank you for sharing your feedback with us. We hope to see you again soon!

2/10 Terrible

hailey

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fairfield Inn and Suites Staff on 26 Apr,2024
Thank you for taking the time to leave us a review. We appreciate your feedback.

10/10 Excellent

Christian

Stayed 1 night in Apr 2024

6/10 Okay

David

Travelled with partner
Tiny bathroom and sink area are tiny; nothing special about the breakfast either. Way overpriced !
Stayed 1 night in Apr 2024
Response from Fairfield Inn and Suites Staff on 12 Apr,2024
We apologize that we did not achieve your expectations. We hope to see you again soon and make up for your previous stay.

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, lots of parking and various dining types in easy walking distance.
Stayed 1 night in Apr 2024
Response from Fairfield Inn and Suites Staff on 3 Apr,2024
We are so glad to hear that you enjoyed our amenities that we offer. We hope to see you again soon!

8/10 Good

Victor

Liked: Amenities
Comfortable bed. Clean room. Basic breakfast good for day start.
Stayed 3 nights in Mar 2024
Response from Fairfield Inn and Suites Staff on 3 Apr,2024
We are pleased to hear that your stay with us was comfortable. We hope to see you again soon!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for a Middle School Boys basketball tourney, and the staff handled all the extra activity very well. All the young men had a good time and the facilities were perfect for this event. Kudos to the staff on duty that weekend.
Stayed 2 nights in Mar 2024
Response from Fairfield Inn and Suites Staff on 30 Mar,2024
Thank you for taking time to let us know about your experience! We are so glad that you enjoyed your stay with us, we hope to see you again soon.

10/10 Excellent

Steve R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who handle my checking in was very helpful and nice. Put me in a perfect room. Great employee.
Stayed 1 night in Mar 2024
Response from Fairfield Inn and Suites Staff on 30 Mar,2024
We are so happy to hear about your check in experience and stay. We will make sure to share your feedback with our staff!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good 👍
Stayed 1 night in Mar 2024
Response from Fairfield Inn and Suites Staff on 30 Mar,2024
We are happy to hear you enjoyed your stay! We hope to see you again soon.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Bathroom vanity area was a little small.
Stayed 1 night in Feb 2024
Response from Fairfield Inn and Suites Staff on 3 Apr,2024
We are pleased to hear that you enjoyed our staff. We will take your feedback into consideration. We hope to see you again soon!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off express way. Near my favorite resturant. Comfy beds and bedding, good free breakfast. Nice staff
Stayed 1 night in Feb 2024
Response from Fairfield Inn and Suites Staff on 30 Mar,2024
Thank you for sharing your feedback with us! We hope to see you again soon!

8/10 Good

Allison

Stayed 2 nights in Feb 2024
Response from Fairfield Inn and Suites Staff on 3 Apr,2024
Thank you! We hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alyssa at the front desk was super friendly and helpful!
Stayed 1 night in Feb 2024
Response from Fairfield Inn and Suites Staff on 3 Apr,2024
Thank you for sharing your feedback with us! We will make sure to relay your comment. We hope to see you again soon!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

John, Lutz

Travelled with partner
Met expectations
Stayed 2 nights in Dec 2023

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2024

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great check in…friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly people, but terrible breakfast
I picked this hotel because they advertised "hot breakfasts." The room was great, the employees were great, but the breakfast was terrible both mornings we were there. The "hot breakfast" consisted of individually packaged soggy breakfast sandwiches and individually packaged souffles. I had expected some scrambled eggs, bacon, biscuits and gravy or similar. Because of this, we will not choose this hotel the next time we are in Bloomington.
Stayed 2 nights in Dec 2023

8/10 Good

Annastacia, Noblesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location and felt safe
Stayed 1 night in Dec 2023

10/10 Excellent

Bob

Travelled with family
Liked: Amenities
Easy check-in, comfortable room and friendly staff.
Stayed 1 night in Dec 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Lavina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping service for a 3 night stay even after repeated calls and reminders to front desk staff - no response from manager either - tv chanels / internet did not work and was also not fixed - horrible customer service - both front staff and management have no customer service skills or courtesy. Do not stay here.
Stayed 3 nights in Dec 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, but you need a better breakfast. The one that this property was using pre packages breakfast ( Not Good). But over all the stay was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Cesar

Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Served my purpose for one night, close to my activies
Stayed 1 night in Oct 2023

8/10 Good

Jose L

Liked: Cleanliness, staff & service
It was 8:00 am and not a lot of food for breakfast, ask and said they were not making no more and breakfast ends at 9:00 am
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The people were very kind and helpful. We paid almost $1,000 for the weekend and our rooms were never cleaned, the phone wasn't even connected to the wall when we tried to call the front desk, and we had to ask for toilet paper. It was homecoming weekend and so prices were completely marked up but we have family there and wanted to see them.
Stayed 2 nights in Oct 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and Friendly Staff
Nice Group of College Students running the hotel very friendly. Very convenient just of Hwy. Close to restaurants for dinner
Stayed 1 night in Oct 2023

10/10 Excellent

Betty, Markle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while our daughter was in fall break from IU and the staff was absolutely amazing with not only us and meeting our needs but the attention and greetings my fur babies got from them.
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Karen

Travelled with family and small children
Liked: Amenities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

William T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Jared

Liked: Staff & service
Excellent!! Very pleased!
Stayed 3 nights in Sep 2023

4/10 Poor

Reba

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very polite. The building is definitely in need of an update. Hallways and rooms smelled bad and musty.
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Lynn

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff! Older hotel, appears to be clean but needs some updates!
Stayed 1 night in Sep 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023